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HI New Orleans - Hostel

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for HI New Orleans - Hostel

Front of property
Fridge, microwave, oven, stovetop
Lobby
Blackout curtains, free WiFi, bed sheets
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Kitchen
  • Laundry

Explore the area

Map
1028 Canal Street, New Orleans, LA, 70112
  • Canal Street
    ‪1 min walk‬
  • Saenger Theatre
    ‪2 min walk‬
  • Bourbon Street
    ‪4 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪25 min drive‬

Room options

View all photos for Bed in All-Gender 8-Bed Accessible Dormitory

Blackout curtains, free WiFi, bed sheets

Bed in All-Gender 8-Bed Accessible Dormitory

  • 22.0 sq m
  • Sleeps 1
  • 4 Twin Bunk Beds

View all photos for Bed in All-Gender 8-Bed Dormitory

Blackout curtains, free WiFi, bed sheets

Bed in All-Gender 8-Bed Dormitory

  • 35 sq m
  • Sleeps 1
  • 4 Twin Bunk Beds

View all photos for Bed in a Men's 8-Bed Dormitory

Blackout curtains, free WiFi, bed sheets

Bed in a Men's 8-Bed Dormitory

  • 35 sq m
  • Sleeps 1
  • 4 Twin Bunk Beds

View all photos for Bed in a Women's 8-Bed Dormitory

Blackout curtains, free WiFi, bed sheets

Bed in a Women's 8-Bed Dormitory

  • 35.0 sq m
  • Sleeps 1
  • 4 Twin Bunk Beds

View all photos for Bed in a Men's 6-Bed Accessible Dormitory

Blackout curtains, free WiFi, bed sheets

Bed in a Men's 6-Bed Accessible Dormitory

  • 22 sq m
  • Sleeps 1
  • 3 Twin Bunk Beds

View all photos for Bed in All-Gender 6-Bed Dormitory

Blackout curtains, free WiFi, bed sheets

Bed in All-Gender 6-Bed Dormitory

  • 31 sq m
  • Sleeps 1
  • 3 Twin Bunk Beds

View all photos for Bed in a Men's 6-Bed Dormitory

Blackout curtains, free WiFi, bed sheets

Bed in a Men's 6-Bed Dormitory

  • 31 sq m
  • Sleeps 1
  • 3 Twin Bunk Beds

View all photos for Bed in a Women's 6-Bed Dormitory

Blackout curtains, free WiFi, bed sheets

Bed in a Women's 6-Bed Dormitory

  • 31 sq m
  • Sleeps 1
  • 3 Twin Bunk Beds

View all photos for Bed in a Women's 4-Bed Accessible Dormitory

Blackout curtains, free WiFi, bed sheets

Bed in a Women's 4-Bed Accessible Dormitory

  • 22.0 sq m
  • Sleeps 1
  • 2 Twin Bunk Beds

View all photos for Bed in All-Gender 4-Bed Dormitory

Blackout curtains, free WiFi, bed sheets

Bed in All-Gender 4-Bed Dormitory

  • 22 sq m
  • Sleeps 1
  • 2 Twin Bunk Beds

View all photos for Bed in a Men's 4-Bed Dormitory

Blackout curtains, free WiFi, bed sheets

Bed in a Men's 4-Bed Dormitory

  • 22 sq m
  • Sleeps 1
  • 2 Twin Bunk Beds

View all photos for Bed in a Women's 4-Bed Dormitory

Blackout curtains, free WiFi, bed sheets

Bed in a Women's 4-Bed Dormitory

  • 22 sq m
  • Sleeps 1
  • 2 Twin Bunk Beds

View all photos for Suite, Accessible ((ADA) Private Queen Ensuite)

Blackout curtains, free WiFi, bed sheets

Suite, Accessible ((ADA) Private Queen Ensuite)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Private Queen Ensuite)

Blackout curtains, free WiFi, bed sheets

Suite (Private Queen Ensuite)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Accessible ((ADA) Private Queen and Bunks Ensuite)

Blackout curtains, free WiFi, bed sheets

Suite, Accessible ((ADA) Private Queen and Bunks Ensuite)

  • 19 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Suite (Private Queen and Bunks Ensuite)

Blackout curtains, free WiFi, bed sheets

Suite (Private Queen and Bunks Ensuite)

  • 19 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

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About this property

HI New Orleans - Hostel

Hostel with free breakfast, steps from Saenger Theatre
A restaurant, a snack bar/deli, and a microwave in a common area are available at this smoke-free hostel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a refrigerator in a common area, laundry facilities, and a 24-hour front desk.
HI New Orleans - Hostel offers 44 air-conditioned accommodations with blackout drapes/curtains. This New Orleans hostel provides complimentary wireless Internet access. Guests can make use of the shared/communal kitchen. Bathrooms include showers. Housekeeping is provided daily.
HI New Orleans - Hostel's great location gets high marks from our customers. During your stay, you're just a quick walk from Canal Street. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the café
  • Amenities include laundry facilities, an elevator, and a communal living room
  • Guests have great things to say about the location and the helpful staff
  • Steps from Saenger Theatre and 4 minutes by foot from Bourbon Street
There's a restaurant on site, as well as a snack bar/deli. Free breakfast is available daily. WiFi is free in public spaces. HI New Orleans - Hostel also features an arcade/game room, laundry facilities, and an ATM. A complete renovation of HI New Orleans - Hostel was completed in July 2019.

This New Orleans hostel is smoke free.

Guests are served free continental breakfast daily from 7:30 AM to 10:00 AM.
Onsite venue - café.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free continental breakfast available daily 7:30 AM–10:00 AM
  • 1 restaurant

Things to do

  • Arcade/games room
  • Billiards/pool table

Family friendly

  • Arcade/games room
  • Laundry facilities
  • Microwave
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 114
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible (may have limits)

More

  • Communal living room
  • Renovated entire property – July 2019
  • Shared microwave
  • Shared fridge
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Shower
  • Towels

Food and drink

  • Cookware/dishes/utensils
  • Microwave
  • Oven
  • Shared kitchen access
  • Stovetop

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 48 mi (77 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Guests arriving after 3:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't allowed at HI New Orleans - Hostel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HI New Orleans Hostel
Hi Orleans Hostel Orleans
HI New Orleans - Hostel New Orleans
HI New Orleans - Hostel Hostel/Backpacker accommodation

HI New Orleans - Hostel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 367 out of 446 reviews" "
Rating 8 - Good. 52 out of 446 reviews" "
Rating 6 - Okay. 8 out of 446 reviews" "
Rating 4 - Poor. 6 out of 446 reviews" "
Rating 2 - Terrible. 13 out of 446 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Vanna

Stayed 1 night in Oct 2024

2/10 Terrible

Brandon

Disliked: Staff & service
Trying very hard to be something it isn't...
Hotels.com limits the characters you can put in a review. So I'm going to paraphrase my google review: A stain on my birthday trip, Not sure how this place has such high reviews. Maybe I'm not their target audience. I reserved a private room. Woman at the front desk with glasses needs to find a new job. Hospitality isn't her strong suit as she is easily overwhelmed. Keeping a running tab of other things I ran into during my stay. Door system needs to be reworked. So many people were confused while coming and going Your alcohol is policed if you bring it in from bourbon st. Watched staff harass a woman over a closed beer. The stand that holds your luggage on your room is broken. Tacky decor. Plants growing in water bottles and board games nailed to the wall. Guests aren't allowed, even if they're your friends they WILL ask them for ID and if they're a local they will be kicked out. Bathroom fan is very loud/Bed is creaky. Hope your partner isn't a soft sleeper. Water machine only serves warm water. No ice machine in the building. Elevator is slow as molasses. Picture on the bedroom wall is Crooked. Not a big deal but seriously? Window has misleading labels on it. "Do not open the window but if you do don't do any of the things listed." Also not a big deal but what? Bathroom light is on a timer. So while you're showing it can (will) just cut off. Hope you don't trip and fall. Bathroom sink has a VERY slow drain. The Toothpaste from yesterday hasn't gone down
Stayed 3 nights in Oct 2024

10/10 Excellent

Vivien

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hostel, friendly staff
Stayed 4 nights in Oct 2024

10/10 Excellent

Georgette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Billie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just comfortable and wonderful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mei

Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hostel! My first experience.
Stayed 1 night in Sep 2024

10/10 Excellent

La Toya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Kong Joo

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Vincent

Stayed 1 night in Aug 2024

8/10 Good

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This area is great for public transportation I was able to literally walk out of the hostel snd into the street car. The staff were kinda the other guests were kind and friendly. I really enjoyed this experience more than even some hotels. I definitely recommend this, if I ever decide to come back I want to. Also the bathrooms get cleaned I think 2x a day but the guests are who keep it clean so plz know that If it’s dirty it’s bc of guests leaving it in worst condition. Also the the most comfortable bed and pillows here, if management sees this, plz lmk what mattress brand is used
Stayed 2 nights in Aug 2024

10/10 Excellent

Imani Maryahm

Stayed 1 night in Aug 2024

4/10 Poor

Stephen

Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, great facilities in hostel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mariana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hostel is clean, the breakfast is good and the kitchen has everything you need to cook your food. The lockers in the room are big, so a carry-on and a backpack will fit easily. They also have bathrooms outside of the room, which makes it easier to use a different one if the one close to your room is occupied. I definitely recommend this place
Stayed 2 nights in Aug 2024

10/10 Excellent

Beyza

Liked: Property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Vinod

Liked: Cleanliness, property conditions & facilities
The air-conditioning is terrible. The whole day in temperature sight seeing and then come to warm room to sleep, told the front desk every day, but of no use. Was a pretty uncomfortable stay.
Stayed 4 nights in Aug 2024

10/10 Excellent

Georgette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice relaxing spot.
Stayed 7 nights in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Hector, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024