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Fairfield Inn & Suites by Marriott New Orleans Metairie

2.5 star property

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Photo gallery for Fairfield Inn & Suites by Marriott New Orleans Metairie

Lobby
Lobby
Room, 2 Queen Beds
Pool
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
2710 Severn Avenue, Metairie, LA, 70002
  • Metairie Business District
    ‪1 min walk‬
  • Lakeside Shopping Center
    ‪9 min walk‬
  • Tulane University
    ‪12 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds (Hearing Accessible)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Hearing Accessible)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Mobility Accessible, Tub)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior

Comfort Inn & Suites At Copeland Tower

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  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (1002)
The price is €121
for 1 room
includes taxes & fees
8 May - 9 May
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About this property

Fairfield Inn & Suites by Marriott New Orleans Metairie

Hotel in Metairie with free breakfast and a 24-hour fitness center
A 24-hour fitness center, a business center, and conference space are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Fairfield Inn & Suites by Marriott New Orleans Metairie offers 124 accommodations with laptop-compatible safes and hair dryers. 55-inch LCD televisions come with Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Metairie hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Fairfield Inn & Suites by Marriott New Orleans Metairie. During your stay, you're just a quick walk from Metairie Business District. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include newspapers, a business center, and a meeting room
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 10 minutes by car from Caesars Superdome and 10 minutes from Canal Street
A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 390 square feet (36 square meters) and includes conference space. The business-friendly Fairfield Inn & Suites by Marriott New Orleans Metairie also features a 24-hour fitness center, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This Metairie hotel is smoke free.

Guests are served free full breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 390 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (118 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium channels
  • Netflix

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairfield Inn Marriott New Orleans Metairie Hotel
Fairfield Inn Marriott New Orleans Hotel
Fairfield Inn Marriott New Orleans Metairie
Fairfield Inn Marriott New Orleans
Fairfield Inn Marriott New Orleans Metairie
Fairfield Inn Marriott New Orleans Metairie Hotel
Hotel Fairfield Inn & Suites by Marriott New Orleans Metairie
Fairfield Inn & Suites by Marriott New Orleans Metairie Metairie
Fairfield Inn Suites by Marriott New Orleans Metairie
Fairfield Inn Marriott New Orleans Hotel
Fairfield Inn Marriott New Orleans
Fairfield Marriott New Orleans
Fairfield Inn Suites by Marriott New Orleans Metairie
Fairfield Inn & Suites by Marriott New Orleans Metairie Hotel
Fairfield Inn & Suites by Marriott New Orleans Metairie Metairie

Fairfield Inn & Suites by Marriott New Orleans Metairie Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 544 out of 771 reviews
Rating 8 - Good. 147 out of 771 reviews
Rating 6 - Okay. 32 out of 771 reviews
Rating 4 - Poor. 23 out of 771 reviews
Rating 2 - Terrible. 25 out of 771 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Gregory

Business traveller
Disliked: Staff & service
Stayed 3 nights in Jan 2025

8/10 Good

Jackson

Liked: Property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Dale

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We were charged a parking fee even though they told us on the phone when we booked that there would be no parking fee. Shower water was only lukewarm. Hotel staff tried to fix it but it didn’t work. Bathroom smelled a little.
Stayed 5 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great stay

Overnight stay to visit family. Love staying here. Clean, comfortable, front desk staff very nice and friendly. Not crazy about the parking lot charge now but I get it. This is always our first choice.
Stayed 1 night in Jan 2025

10/10 Excellent

Andrea, Mandeville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Sheila

Stayed 1 night in Jan 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Had a pleasant stay… very quiet hotel and the parking lot was packed… never heard people during the night or neighbors
Stayed 3 nights in Jan 2025

2/10 Terrible

Toya

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Clean Hotel Unprofessional Staff

The hotel room was clean and a I loved having a mini fridge and microwave. Bed and pillows were both comfortable. The part of my stay I didn’t enjoy was the rude and unprofessional front desk staff that was there during my check in and into the night the first day of my stay. They called our room accusing us of a noise complaint from a guest on the floor underneath us. The team completely disregarded the fact that we were not present during the time of the incident (I took receipts from dinner and shopping to prove this) and instead of listening to me AND checking by walking both floors and verifying they continued to call a total of 3 times (once after 10:30 when we were already in bed & the third time a little after 8am when my husband was asleep). I feel that my family was stereotyped as we were traveling with a child and it turned into harassment from multiple calls and a threat to swap our rom as well as ask us to leave. We were accused of slamming doors and loud talking. My baby is 2, can’t reach the door, and definitely can’t open the door. The door slamming happening throughout our first and second night on our floor but I’m not sure of what happened on the floor below us. I was less than pleased with how the team handled this situation. Clean hotel but awful service. The general manager was nice and apologetic on behalf of the team and the housekeeping manager was also. However, the staff from 01/10/25 that worked between the hours of 3pm and 11pm were the worst.
Stayed 2 nights in Jan 2025

4/10 Poor

Janice

Travelled with partner
Disliked: Staff & service, property conditions & facilities
We found out while checking in that we would be charged $5.25/day for parking. In the hotel lot. Strike 1. Is this a thing that most hotels with parking lots will be doing? Gave us a strong reason for not wanting to stay at this hotel ever again. Strike 2: the rooms are only cleaned every other day or only upon request. At 9:00 p.m. we had to go downstairs to get clean towels for a shower, and, in addition, the woman who handed out the towels acted all pissed off about it. Strike 3: In our room, one of the brown endtables (on either side of the bed) was replaced with what looked like a giant black and white bongo drum. Also the curtains didn't shut properly. The silver lining here was your 1/12/25 Sunday morning employee, Tommy Harrison. He should get a big raise, he was very nice, very accomodating.
Stayed 2 nights in Jan 2025

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friend.y front desk, safe location, dining opportunities nearby.
Stayed 1 night in Jan 2025

10/10 Excellent

Christianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, clean, comfortable, nice workout room, good breakfast, kind, friendly staff, updated room and facility
Stayed 1 night in Jan 2025

10/10 Excellent

Hal

Stayed 1 night in Jan 2025

10/10 Excellent

ANGELOS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, convenient with a lot of dining option, even in a walking distance.
Stayed 1 night in Jan 2025

2/10 Terrible

Valerie, Villas

Stayed 1 night in Jan 2025

8/10 Good

Curtis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and great dining options all within walking distance.
Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Stayed 4 nights in Jan 2025

10/10 Excellent

Seimiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfortable. The shower didn’t work
Stayed 1 night in Dec 2024

10/10 Excellent

Billy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Metarie

All was good
Stayed 1 night in Dec 2024

10/10 Excellent

Ire'Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. The room was comfortable and very spacious
Stayed 1 night in Dec 2024

10/10 Excellent

Deejay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Raven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Real comfy and relaxing stay!
Stayed 2 nights in Dec 2024