DoubleTree by Hilton New Orleans

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton New Orleans

Hypo-allergenic bedding, in-room safe, desk, laptop workspace
View from room
Lobby
Exterior
Penthouse, 2 Bedrooms

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Housekeeping
  • Parking available
  • 24/7 front desk

Explore the area

Map
300 Canal St, New Orleans, LA, 70130
  • Canal Street
    ‪1 min walk‬
  • Caesars New Orleans Casino
    ‪3 min walk‬
  • Audubon Aquarium
    ‪4 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪28 min drive‬

Room options

Junior, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds

  • 56 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Accessible, Bathtub

  • 51 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-in shower)

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Penthouse, 2 Bedrooms

  • 125 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

Room, Accessible (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, Accessible

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

8.6 out of 10
Excellent
(60 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Pool View (Oversized)

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

8.0 out of 10
Very good
(61 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Single Room, 1 King Bed

  • 51 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

King, Deluxe Room

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

DoubleTree by Hilton New Orleans

Hotel with 2 restaurants, steps from Canal Street
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
DoubleTree by Hilton New Orleans offers 367 accommodations with laptop-compatible safes and safes. 45-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This New Orleans hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton New Orleans. During your stay, you're just a quick walk from Canal Street. Free WiFi in public areas, 2 restaurants, and an outdoor pool are available.
  • Free WiFi in some public areas
  • Drinking and dining options include 2 restaurants, a coffee shop, and a bar/lounge
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Canal Street and Caesars New Orleans Casino
DoubleTree by Hilton New Orleans offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 11 square feet (1 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton New Orleans. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star New Orleans hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.
DoubleTree by Hilton New Orleans has 2 restaurants on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 11.95 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured uncovered valet parking on site (USD 55.00 per night; includes in/out privileges)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: USD 22.0 for adults and USD 15.0 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (11 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 45-inch flat-screen TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 22.0 for adults and USD 15.0 for children
  • Fee for in-room wireless internet: USD 11.95 per day (rates may vary)
  • Uncovered valet parking fee: USD 55.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel New Orleans
DoubleTree Hilton New Orleans
DoubleTree New Orleans
Hilton DoubleTree New Orleans
Hilton New Orleans DoubleTree
New Orleans DoubleTree
New Orleans DoubleTree Hilton
New Orleans Hilton DoubleTree
Doubletree Hotel New Orleans
DoubleTree Hilton New Orleans Hotel
Doubletree By Hilton Orleans
DoubleTree by Hilton New Orleans Hotel
DoubleTree by Hilton New Orleans New Orleans
DoubleTree by Hilton New Orleans Hotel New Orleans

DoubleTree by Hilton New Orleans Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 503 out of 1003 reviews" "
Rating 8 - Good. 233 out of 1003 reviews" "
Rating 6 - Okay. 137 out of 1003 reviews" "
Rating 4 - Poor. 68 out of 1003 reviews" "
Rating 2 - Terrible. 62 out of 1003 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly!
Stayed 2 nights in Oct 2024

10/10 Excellent

Shanelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sedra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing
Stayed 3 nights in Oct 2024

6/10 Okay

Delanea

Liked: Cleanliness
Stayed 3 nights in Oct 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Margaret

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This place was worn and old, but clean. The bed was comfortable.
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Ryan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Brenda

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
First trip to NOLA !!
Location amazing. Room space and bathroom a little tight but comfortable. Front desk staff not very welcoming or friendly. Not sure if I will stay there again based on the customer service or lack there of.
Stayed 4 nights in Oct 2024

2/10 Terrible

Charles

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Checked into two rooms then left. Rooms very dirty, rusty shower curtain rods, cabinets falling apart, hair on bathroom floor, stains on furniture! No way I was staying there.
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing accommodations!
We had an amazing stay at Double Tree! This was our first time in New Orleans and found the location to be perfect. The hotel was clean. Check in and out went smooth. We will definitely consider Double Tree for our text trip to New Orleans.
Stayed 3 nights in Oct 2024

2/10 Terrible

Sara

Travelled with family
Disliked: Staff & service, room comfort
Be careful of the AC unit, it leaks
Terrible, I fell due to the AC leaking water in the floor and the treatment afterwards was not what you would have expected from an establishment like this. I’m completely disappointed.
Stayed 4 nights in Sep 2024

10/10 Excellent

Sandi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Friendly staff.
Stayed 2 nights in Oct 2024

2/10 Terrible

Lesley

Disliked: Cleanliness, room comfort
NEVER Again
I might could’ve looked past the subpar mattress and the bathroom that was so tiny you could hardly turn around in it, but I cannot and will not look past the fact that the valet destroyed my wheel and no one from the hotel nor the valet service will call me back or take any accountability. Every dime I saved staying at the Doubletree instead of the Ritz down the street where I normally stay will now be spent replacing my wheel. Never again, You clearly pay for what you get.
Damage to my wheel from valet
Damage to my wheel from valet
Damage to my wheel from valet
Damage to my vehicle from valet
Stayed 1 night in Oct 2024

8/10 Good

Nikalen

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

6/10 Okay

Terry

Travelled with group
When i checked in found a dirty pair of panties by the window, when i took it downstairs to report this the guy at the desk didn't say anything, just threw them away..no i'm sorry, hate that this happened etc....just walked away Plus the AC wouldn't work correctly and the window in our room leaked water
Stayed 3 nights in Oct 2024

10/10 Excellent

William

Stayed 1 night in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Eudondra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Marleena

Stayed 1 night in Sep 2024

10/10 Excellent

Wilbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great location had easy access to restaurants, attractions and shopping.
Stayed 2 nights in Sep 2024

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for everything!
Good location. Clean and comfy. Would stay there again.
Stayed 5 nights in Sep 2024

10/10 Excellent

Sherell

Stayed 3 nights in Aug 2024

4/10 Poor

Gregg

Travelled with family, Business traveller
Disliked: Staff & service, property conditions & facilities
Had a mobility scooter that would not easily fit through the door.
Stayed 2 nights in Sep 2024