Best Western Plus New Orleans Airport Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus New Orleans Airport Hotel

Lobby
Exterior
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
Outdoor pool
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
    Parking available
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included

Explore the area

Map
189 W Airline Dr, Kenner, LA, 70062
  • Rivertown Museum & Kenner Planetarium
    4 min drive
  • Cafe Du Monde
    7 min drive
  • Destrehan Plantation
    9 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    4 min drive

Room options

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Best Western Plus New Orleans Airport Hotel

Hotel with free breakfast, in the vicinity of Pontchartrain Center
This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, a business center, and conference space.
Best Western Plus New Orleans Airport Hotel offers 70 air-conditioned accommodations with MP3 docking stations and safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Best Western Plus New Orleans Airport Hotel. During your stay, you'll be within walking distance of Mississippi River. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Extended parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 10 minutes by car from Pontchartrain Center and 10 minutes from Treasure Chest Casino
  • Cruise terminal shuttle service available for a fee
Best Western Plus New Orleans Airport Hotel offers its guests an outdoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 450 square feet (42 square meters) and includes a conference center. A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Plus New Orleans Airport Hotel. Self parking is free.

This Kenner hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Extended parking on site (USD 8 per day)
  • Wheelchair-accessible parking available
  • Cruise terminal shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:30 AM

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (450 square feet of space)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch TV
  • TV channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 8 per day
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8 AM to 10 PM.

Property is also known as

Best Western Plus New Orleans Airport Hotel Kenner
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Best Western Plus New Orleans Airport Hotel Hotel Kenner

Best Western Plus New Orleans Airport Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 422 out of 1001 reviews" "
Rating 8 - Good. 296 out of 1001 reviews" "
Rating 6 - Okay. 140 out of 1001 reviews" "
Rating 4 - Poor. 68 out of 1001 reviews" "
Rating 2 - Terrible. 75 out of 1001 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Peter, Sioux City

Disliked: Cleanliness
Reasonable, convenient to MSY.
Stayed 1 night in Aug 2024

6/10 Okay

Wendy

Disliked: Staff & service
Traveler Beware!
My flight got in late and I arrived after 1am. When I checked in I requested a late check out. The following morning housekeeping knocked on my door and I told them I had requested a late check out. At 11am exactly the phone rang and I was told I needed to come downstairs to pay $50 to stay until 1:30. At 11:16 I arrived downstairs with my suitcase intending just to leave, the manager greeted me at the elevator and told me they had already charged me the $50. The entire process was fairly rude. I will not stay there again.
Stayed 1 night in Jul 2024

6/10 Okay

Brittany

Stayed 1 night in Jul 2024

8/10 Good

Cleveland

Liked: Cleanliness, room comfort
One night stay
Stayed 1 night in Jul 2024

8/10 Good

Jennie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good overnight stay…
It was a good, convenient, overnight stay close to the airport.
Stayed 1 night in Jul 2024

8/10 Good

Rommel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Christal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay for an early morning flight
This was a good rest location before an early flight out and it was the best hotel option for us. Not too many places to eat, only the waffle house was the closest, but it was good. Our bed was comfortable and front desk service was really nice as well.
Stayed 1 night in Jul 2024

8/10 Good

Phyllis

Stayed 1 night in Jul 2024

10/10 Excellent

MaryAn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Mitchell

Liked: Cleanliness, amenities
Industrial area. The drive into the property was tight.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was no power at check in and the motel didn’t have backup power. We had a late check in.
Stayed 1 night in Jul 2024

10/10 Excellent

VICKIE

Stayed 1 night in Jul 2024

10/10 Excellent

kelly

Stayed 1 night in Jul 2024

10/10 Excellent

NYIMA

Stayed 1 night in Jul 2024

2/10 Terrible

Letitia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Clint

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay for the price
All in all the hotel was pretty decent. The only issue we had was with the pool. It seems that they don't take any pride at all of their pool. I don't think anyone cleaned it the couple days we were there. We had to skim off the bugs on top of the water each time we got in the pool, and it wasn't vacuumed at all. There were only two lounge chairs and they were both broken! We had no issues at all thought with the hotel or our room. Cold AC, clean room, good breakfast in the morning.
Stayed 1 night in Jul 2024

8/10 Good

Rahul

Liked: Cleanliness, staff & service, room comfort
Not close at all to the airport!
Description is misleading. It’s a long way from the airport- and needs a taxi/uber, which is $20-$50 more depending on time of day. Can’t walk it - unless you fancy walking through a swamp along a highway with no sidewalk. It’s next to the OLD airport. Hotel itself is fine. Older property that hasn’t been updated. Airport shuttle isn’t - they do the pickup/drop-off to/from the rental car shuttle service location, abd doesn’t run at night.
Stayed 1 night in Jun 2024

6/10 Okay

Sherry

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Trace, Beggs

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was okay but it just seems odd that no one would pick up trash, empty receptacles and things like that. It’s just the general inattentiveness of the place is off putting
Stayed 1 night in Jun 2024

8/10 Good

Quentin

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Anthony

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
Every thing was so nice. The staff was so friendly and helpful to us and we were very grateful.
Stayed 1 night in Jun 2024

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean.
Stayed 3 nights in Jun 2024

10/10 Excellent

Mark

Stayed 1 night in Jun 2024

6/10 Okay

Ellen

Travelled with family
Disliked: Room comfort
Not so good.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay for early flight
Close to the airport and very convenient. Staff nice, comfort OK. Clean room.
Stayed 1 night in Jun 2024