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Crowne Plaza New Orleans French Qtr - Astor

4.5 star property

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Photo gallery for Crowne Plaza New Orleans French Qtr - Astor

Exterior
Exterior
Exterior
Outdoor pool, pool loungers
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Gym
  • Parking available
  • Air conditioning

Explore the area

Map
739 Canal Street at Bourbon, New Orleans, LA, 70130
  • Bourbon Street
    ‪1 min walk‬
  • Canal Street
    ‪1 min walk‬
  • Saenger Theatre
    ‪6 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking, View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room (City View)

Standard Room (City View)

Standard Room (City View)

  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Leisure)

Standard Room, 1 King Bed (Leisure)

Standard Room, 1 King Bed (Leisure)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Tower (Alexa)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Tower (Alexa)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Tower (Alexa)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Tower (Alexa)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking, View

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (High Floor)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, View

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, View

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, View, Tower

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, View, Tower

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Tower

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Tower

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Wyndham New Orleans - French Quarter

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (3565)
The price is €148
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Wyndham New Orleans - French Quarter

About this property

Crowne Plaza New Orleans French Qtr - Astor

Luxury New Orleans hotel in French Quarter with a fitness center
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and valet parking.
Crowne Plaza New Orleans French Qtr - Astor offers 693 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Crowne Plaza New Orleans French Qtr - Astor. During your stay, you're just a quick walk from Bourbon Street. Free WiFi in public areas, an outdoor pool, and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym
  • Guests have great things to say about the restaurant and the location
  • Steps from Bourbon Street and Canal Street
Crowne Plaza New Orleans French Qtr - Astor offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and 20 meeting rooms are available. Event space at this hotel measures 32000 square feet (2973 square meters) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the luxury Crowne Plaza New Orleans French Qtr - Astor. For a fee, parking is available.

This 4.5-star New Orleans hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 10:00 AM.
Dickie Brennan’s Bourbon - Onsite restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • Motorhome/coach/lorry parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–10:00 AM: USD 15-35 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Dickie Brennan’s Bourbon

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (32000 square feet)
  • Meeting rooms - 20

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 35 per person
  • Valet parking fee: USD 49 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property does not permit coolers in guestrooms.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel New Orleans French Quarter
Crowne Plaza New Orleans French Quarter
Astor Crowne Plaza New Orleans Hotel
Astor Crowne Plaza Hotel
Astor Crowne Plaza New Orleans
Astor Crowne Plaza
Crowne Plaza New Orleans

Crowne Plaza New Orleans French Qtr - Astor Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1547 out of 3966 reviews
Rating 8 - Good. 919 out of 3966 reviews
Rating 6 - Okay. 632 out of 3966 reviews
Rating 4 - Poor. 399 out of 3966 reviews
Rating 2 - Terrible. 469 out of 3966 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stefan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was undergoing renovations. Parking is a nightmare. The valet is nice. They shut down streets at night around the hotel so walking is the best option. It has a very nice balcony overlooking bourbon st. Dinning is nice at the attached restaurant. Lots to see and do in the area. Good night life within walking distance. Trolly stops right in front ($3 day pass) good way to get around. The city needs to clean up the area.
Stayed 3 nights in Nov 2024

10/10 Excellent

Tina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms and great location
Stayed 2 nights in Nov 2024

6/10 Okay

Kathryn

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Excellent location to walk to lots of attractions…older and a little outdated provisions. Staff was attentive and very friendly. Bed was hard as a rock
Stayed 3 nights in Nov 2024

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Lauren

Stayed 1 night in Nov 2024

10/10 Excellent

Sean

Stayed 3 nights in Nov 2024

6/10 Okay

Rhett

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Room wasn't bad, but the hall had a sickly sweet smell. There ceiling in some of the common area was falling. Not sure why a door near the elevator had spay foam insulation around it. My car door in the valet parking was all chipped up. I didn't notice until I got home, so not much I can do about that. Would not stay there again. Staff was very nice. The trip was great, so I'm probably giving too much credit to the hotel (Except for the staff, they really were very nice).
Stayed 2 nights in Nov 2024

10/10 Excellent

Taylor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and right in the perfect location everything is walking distance from hotel ! Recommend if you're looking for something right on the corner of Bourbon Street !!
Stayed 3 nights in Nov 2024

8/10 Good

Charles

Liked: Cleanliness
Disliked: Property conditions & facilities
Location is perfect but our room was old and beds made noises anytime you move and there was a loud humming noise in the wall which made it hard to sleep. Also no ice machines worked in the whole building.
Stayed 2 nights in Nov 2024

4/10 Poor

Rodney

Disliked: Cleanliness, staff & service
We had lots of construction noise in our room during the day and even early on Saturday morning. Staff didn't seem to care.
Stayed 2 nights in Nov 2024

10/10 Excellent

DAVID

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel , will definitely go back and stay there again. Great location.
Stayed 3 nights in Nov 2024

8/10 Good

Kerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

joseph, Fredericksburg

Disliked: Staff & service
Location is great. You would think they would have smart tvs so we couldn’t watch some sports and had to go looking for a place to watch football. No Netflix etc.
Stayed 2 nights in Nov 2024

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities
All was great
Stayed 1 night in Nov 2024

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely stay here again
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Bedding did not include a blanket. We were cold at night.
Stayed 2 nights in Nov 2024

8/10 Good

Naroderick

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Bed
The bed was terrible in the top
Stayed 3 nights in Nov 2024

10/10 Excellent

Darron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Tiffany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great
Stayed 3 nights in Nov 2024

8/10 Good

Tina

Stayed 3 nights in Nov 2024

10/10 Excellent

Alma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok. Service was very nice.
Stayed 3 nights in Nov 2024

6/10 Okay

Jaci

Liked: Cleanliness, property conditions & facilities
We asked to change rooms bc the first was dismal and had only a view of destruction outside. The outside was so noisy due to machinery outside dealing with some kind of reconstruction within the hotel. This caused problems with Uber and tour vehicles being able to pick us up or unload in front of the hotel. It is a great location however, right next to Bourbon st and the entire area is undergoing a lot of construction.
Stayed 2 nights in Nov 2024

6/10 Okay

Erica

Disliked: Cleanliness, staff & service, property conditions & facilities
Wouldn't stay again
Stayed 1 night in Nov 2024

10/10 Excellent

Chad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024