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Crowne Plaza New Orleans French Qtr - Astor

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza New Orleans French Qtr - Astor

Exterior
Lobby
Outdoor pool, pool loungers
Exterior
Exterior

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Gym
  • Parking available
  • Air conditioning

Explore the area

Map
739 Canal Street at Bourbon, New Orleans, LA, 70130
  • Bourbon Street
    1 min walk
  • Canal Street
    1 min walk
  • Saenger Theatre
    7 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    27 min drive

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking, View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room (City View)

Standard Room (City View)

Standard Room (City View)

  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Leisure)

Standard Room, 1 King Bed (Leisure)

Standard Room, 1 King Bed (Leisure)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Tower (Alexa)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Tower (Alexa)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Tower (Alexa)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Tower (Alexa)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking, View

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (High Floor)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, View

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, View

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, View, Tower

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, View, Tower

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Tower

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Tower

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Wyndham New Orleans - French Quarter

Pool
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (3417)
The price is €119
for 1 room
includes taxes & fees
6 Jan - 7 Jan
Wyndham New Orleans - French Quarter

About this property

Crowne Plaza New Orleans French Qtr - Astor

Luxury New Orleans hotel in French Quarter with a fitness center
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and valet parking.
Crowne Plaza New Orleans French Qtr - Astor offers 693 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Crowne Plaza New Orleans French Qtr - Astor. During your stay, you're just a quick walk from Bourbon Street. Free WiFi in public areas, an outdoor pool, and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Bourbon Street and Canal Street
Crowne Plaza New Orleans French Qtr - Astor offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and 20 meeting rooms are available. Event space at this hotel measures 32000 square feet (2973 square meters) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the luxury Crowne Plaza New Orleans French Qtr - Astor. For a fee, parking is available.

This 4.5-star New Orleans hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 10:00 AM.
Dickie Brennan’s Bourbon - Onsite restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • Motorhome/coach/lorry parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–10:00 AM: USD 15-35 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Dickie Brennan’s Bourbon

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (32000 square feet)
  • Meeting rooms - 20

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 35 per person
  • Valet parking fee: USD 49 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
This property does not permit coolers in guestrooms.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel New Orleans French Quarter
Crowne Plaza New Orleans French Quarter
Astor Crowne Plaza New Orleans Hotel
Astor Crowne Plaza Hotel
Astor Crowne Plaza New Orleans
Astor Crowne Plaza
Crowne Plaza New Orleans

Crowne Plaza New Orleans French Qtr - Astor Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1443 out of 3731 reviews" "
Rating 8 - Good. 860 out of 3731 reviews" "
Rating 6 - Okay. 604 out of 3731 reviews" "
Rating 4 - Poor. 379 out of 3731 reviews" "
Rating 2 - Terrible. 445 out of 3731 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Kevin, Drexel Hill

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
My room was dirty with stains over the curtains.The motor went out for the air conditioner and it took the hotel more than 3 hrs to move to another room. The other room was also dirty with peeling ceilings and filthy bathroom.
Stayed 3 nights in Sep 2024

8/10 Good

Thurman, Philadelphia

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Was billed twice for incidentals explained it the host right away, no solution was given or responsibility taken , an then upon checkout explained the situation again an was told that I was wrong
Stayed 3 nights in Sep 2024

2/10 Terrible

Tyrone

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel smelled, but the location was good
Stayed 3 nights in Sep 2024

2/10 Terrible

Darrien

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were filthy! Stains on the carpet the tables the lamp! Bathroom plumbing was loose! Spider and bugs in one room! Paint peeling off the ceiling. HAVAC vent was loose and fell and scratched the mirror while we were out!
Stayed 3 nights in Sep 2024

8/10 Good

TERRI, SIMI VALLEY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location, location location
Stayed 3 nights in Sep 2024

10/10 Excellent

Robert E

Travelled with partner
Liked: Amenities
Centrally located and great friendly staff. Rooms very clean and just great experience
Stayed 1 night in Sep 2024

8/10 Good

Taiyell Shalina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have to admit I was a little hesitant after reading some of the previous reviews. However, this hotel did not disappoint! When we arrived it was earlier than the normal check in time & we were prepared to store our luggage and come back. However, the staff was able to check us in immediately. Yes there is a $60.00 a day incidental charge but it's fully refundable upon checkout ! The lobby was beautiful, clean and smelled so good. The front desk staff was very pleasant & welcoming. The room was clean & smelled amazing there were shower amenities & a hairdryer in the bathroom. We declined housekeeping service but was given fresh towels upon request. They have security on the property we never felt unsafe. The staff went out of their way to greet us daily, from front desk, security & bellman. Everyone was very welcoming. The location was in walking distance of everything, shopping, the casino, plenty of restaurants and the famous Bourbon St. Book this hotel !
Stayed 3 nights in Sep 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location from everything
Stayed 4 nights in Sep 2024

10/10 Excellent

Kevin

Travelled with group
Disliked: Property conditions & facilities
The hotel looks clean on the surface, but it’s all just a fresh coat of paint on a very dated property. The room smelled terrible, the toilet didn’t work for 3/4 days we were there and I kept finding ants in the bathroom.
Stayed 4 nights in Sep 2024

10/10 Excellent

Henny Tella

Stayed 2 nights in Aug 2024

8/10 Good

Maria del Carmen

A mini fridge is necessary…thanks
Stayed 3 nights in Sep 2024

8/10 Good

Lisa M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
right on Cannel st., easy to tour French Quarter. :-) i was on 8th floor & still could hear Burbon St. partiers all nighgt long :-(
Stayed 7 nights in Sep 2024

10/10 Excellent

Lasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel, it is also in walking distance of Bourbon Street.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of everything! The staff was incredible! Everyone was so helpful and polite! Great southern hospitality! Definitely will be back!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Aditya

Stayed 3 nights in Aug 2024

4/10 Poor

LaTasha

Liked: Staff & service
Disliked: Cleanliness
Upon check in my room smelled like Mold/Mildew and you could clearly see mold growing in-between the window panes. I requested another room they were unable to accommodate me due to being at capacity. The front desk was very nice with getting me checked out. Wish I could have stayed the area was perfect right at the beginning of bourbon street action!
Stayed 1 night in Sep 2024

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 2 nights in Aug 2024

10/10 Excellent

Sedrick

Stayed 2 nights in Sep 2024

10/10 Excellent

Charles, Vero Beach

Stayed 3 nights in Aug 2024

10/10 Excellent

Carlos a

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location
Stayed 3 nights in Sep 2024

10/10 Excellent

Yasmany

Stayed 3 nights in Aug 2024

6/10 Okay

Cynthia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dusty
The room was dusty and we asked for another desk chair that never came. The concierge service was non existent. When you call down to the front desk it was a voicemail answer every time. For the price per night hotel could’ve been cleaner. The ice machine didn’t work on our floor and had to go up 3 floors just for ice. Only thing good was bourbon street was right there.
Stayed 3 nights in Aug 2024

2/10 Terrible

Bo

Travelled with family
Disliked: Cleanliness
Changed the room 3 times during my 4 nights stay. The carpet was very wet on the first room, I couldn’t breath well on the second room as the room wasn’t fresh. The last room was fresh.
Stayed 4 nights in Sep 2024

8/10 Good

Elzbieta Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Food
Stayed 4 nights in Sep 2024