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Andrew Jackson Hotel, a French Quarter Inns Hotel

3.0 star property

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Photo gallery for Andrew Jackson Hotel, a French Quarter Inns Hotel

View from room
Premium bedding, blackout curtains, iron/ironing board, free WiFi
View from property
Exterior
Interior entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
919 Royal St, New Orleans, LA, 70116
  • Royal Street
    ‪1 min walk‬
  • Bourbon Street
    ‪2 min walk‬
  • Mardi Gras
    ‪3 min walk‬
  • New Orleans, LA (NEW-Lakefront)
    ‪18 min drive‬

Room options

View all photos for Standard Room - One Queen Bed

Premium bedding, blackout curtains, iron/ironing board, free WiFi

Standard Room - One Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room, 1 Double Bed

Basic Double Room, 1 Double Bed

Basic Double Room, 1 Double Bed

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 2 Queen Beds

Superior Suite, 2 Queen Beds

Superior Suite, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room - Two Queen Beds

Standard Room - Two Queen Beds

Standard Room - Two Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Balcony

View from room

Superior Room, 1 King Bed, Balcony

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room - One King Bed

Premium bedding, blackout curtains, iron/ironing board, free WiFi

Standard Room - One King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Andrew Jackson Hotel, a French Quarter Inns Hotel

Historic New Orleans hotel in French Quarter with a 24-hour front desk
This smoke-free hotel features concierge services, a 24-hour front desk, and tour/ticket assistance. WiFi in public areas is free. Other amenities include a garden and a front-desk safe.
Andrew Jackson Hotel, a French Quarter Inns Hotel offers 21 accommodations with hair dryers and irons/ironing boards. Beds feature premium bedding. 40-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains.

Our customers tell us they can't get enough of Andrew Jackson Hotel, a French Quarter Inns Hotel's great location. During your stay, you're just a quick walk from Bourbon Street. Features include free WiFi in public areas and concierge services.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Steps from Bourbon Street and 4 minutes by foot from French Market
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Andrew Jackson Hotel, a French Quarter Inns Hotel, you'll find tour/ticket assistance, a garden, and concierge services. WiFi is free in public spaces.

This Victorian New Orleans hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 1640 ft (USD 47.90 per night)

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in stairwells
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 40-inch LED TV
  • TV channels

More

  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 45 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Management fee: USD 10.97 per accommodation, per night
  • Service fee: 4 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 47.90 per night (1640 ft away)
  • Pet fee: USD 45 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Andrew Jackson Hotel New Orleans
Andrew Jackson New Orleans
Hotel Andrew Jackson
Andrew Jackson Hotel a French Quarter Inns Hotel
Andrew Jackson Hotel® a French Quarter Inns® Hotel
Andrew Jackson Hotel, a French Quarter Inns Hotel Hotel
Andrew Jackson Hotel, a French Quarter Inns Hotel New Orleans

Andrew Jackson Hotel, a French Quarter Inns Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 399 out of 1001 reviews
Rating 8 - Good. 310 out of 1001 reviews
Rating 6 - Okay. 145 out of 1001 reviews
Rating 4 - Poor. 92 out of 1001 reviews
Rating 2 - Terrible. 55 out of 1001 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 3 nights in Nov 2024

10/10 Excellent

Kristine

Travelled with partner, Travelled with group
Liked: Staff & service, amenities
Hisrorical building that could use some repairs, but Convenient location for a stay in the French Quarter. Staff was friendly and attentive. Water and coffee in the lobby was a plus. Overall good experience
Stayed 3 nights in Oct 2024

10/10 Excellent

Josh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met our needs perfectly. Staff was amazing.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very good hotel. I like the history of the area and that of the hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Andrew Jackson Hotel is the perfect location. It is walkable distance to everything in the French Quarter. The staff were very nice. When an issue occured, it was acknowledged and steps were taken to resolve it quickly, which I greatly appreciate. We wouldld stay here again.
Stayed 4 nights in Oct 2024

6/10 Okay

Alexandrea

Travelled with partner
Liked: Staff & service
Exactly what you’d expect for the price. Not the nicest but location was awesome for the price. Staff was friendly
Stayed 5 nights in Oct 2024

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed being able to walk to so many places, didn’t need our car.
Stayed 2 nights in Aug 2024

6/10 Okay

Jan

Liked: Cleanliness, staff & service
The Andrew Jackson is a historic property in a great location in the French Quarter. It is relatively inexpensive and the staff were all friendly and helpful. Abby who greeted us on arrival was so warm and welcoming! The property, however, really needs maintenance and updating. It feels tired. Our room (109) was also very small and although it contained pretty much everything we needed, it felt quite tight for my husband and myself. We would probably not stay there again. The staff were all very accommodating to our dog which we had along which was nice.
Stayed 2 nights in Oct 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Debra

Stayed 2 nights in Sep 2024

10/10 Excellent

Kayanna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a clean, nice place to stay. Close to many little shops. The girl at the front desk was so sweet and helpful. We also got to go on a free ghost hunt while staying there. Would definitely stay again.
Stayed 1 night in Jul 2024

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Brittany

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The first room we got, the ac was broken and by the time we brought our bags down they had already found us a new, even better room. The place is, of course, really old but it was very quiet and clean. We were comfortable and had easy, walkable access to all the places we wanted to visit. The hotel staff was extremely helpful with any questions or support we needed.
Stayed 2 nights in Aug 2024

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 3 nights in Apr 2024

8/10 Good

Nicole Yancey, Owasso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abby was the absolute best. She gave a locals perspective with lots of recommendations. Anytime i needed something or had a question she was able to assist me. The other girls were less knowledgeable and one of the girls said "I don't know the area that well." Of course when she said that i went looking for somewhere that had hair brushes. The only thing I forgot. When I got back from thw building diagonal from the hotel at an Aveda Salon is when I met Abby and she told me everything I wanted and needed to know. The other girls need to know how to recommend things, events, and places to guests like Abby. Now when we checked it, it was late. Delayed flights and all so my husband and I were tired. Unfortunately there were dirt stains on the top sheet so we requested to have them changed in the morning before leaving to the museum. The cleaning staff didn't make it to our room until after 2 pm to change the linens, so we had to leave and come back to get ready for our steamboat tour. The most part the property is very quite except for one guy of boys that came stumbling in at 2 am being stupud loud and yelling to the point that someone else yelled at them to quite down. Of course I'm putting it very mild of what was yelled at the drunks. As far as the haunted part... we didn’t see or hear anything in room 106. I can't speak for other rooms. The hotel is within walking distance to Bourbon St and a longer (approximately 30 min) to Frenchman St. We loved Abby!
Stayed 2 nights in Aug 2024

10/10 Excellent

Katey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty and the staff was very nice.
Stayed 5 nights in Jul 2024

2/10 Terrible

Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Michael

Liked: Staff & service, property conditions & facilities, room comfort
A good place if only used for sleep.
It’s a give/take. The place is in the perfect area. There was no cable and when I told them they just said “the inside rooms often don’t get the cable”. The room was very comfortable and the staff was friendly.
Stayed 4 nights in Jun 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I do not recommend this place if you want clean a
The location of this hotel is perfect if you want to be close to all the action New Orleans has to over. However, the moment we steped out of the car the smell of urine slapped us in the face. It was like this for our entire stay. When we walked in we were greeted by friendly staff and the lobby was clean. I got the keys and went to my room to find the bed was dirty, i asked for clean sheets and was provided sheets to change the bed myself ( big mistake) the bed was disgusting. There was stains and was seemed to be dog hair all over the bed. I ended up sleeping on top of the covers but was extremely uncomfortable/uneasy.
Stayed 2 nights in Apr 2024

10/10 Excellent

Terry

Stayed 3 nights in Jun 2024

2/10 Terrible

DIANA M

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was dirty and had no hot water. I asked Expedia to call them to find a resolution. After no compromise could be found I was told by Expedia the hotel would cancel the booking. Now the hotel is charming me and Expedia will not help me. Expedia should not do business with this hotel. It is dirty and they are dishonest about their refunds.
Stayed 3 nights in Jun 2024

10/10 Excellent

Cori

Stayed 3 nights in Jun 2024

8/10 Good

JENNIFER

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location to walk to stores, bars, restaurants and galleries. We loved our balcony where we could here live music of the street performers and walking tours. The staff was helpful and professional. It is an old hotel with lots of character.
Stayed 3 nights in Jun 2024

10/10 Excellent

JASON B, Elmwood Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was amazing, from the location to the history to the staff. Trey & Abby were very friendly and extremely helpful. I highly recommend this property!
Stayed 8 nights in Jun 2024