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Aparthotel

Hyatus Luxury Residences City Crossing

4.0 star property
VIP Access

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Photo gallery for Hyatus Luxury Residences City Crossing

Rooftop terrace
Presidential Apartment, 1 Bedroom, Kitchen | Private kitchen
Lobby
Presidential Apartment, 1 Bedroom, Kitchen | Living area
Rooftop terrace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Pet-friendly
  • Parking included

Explore the area

View in a map
9 Tower Ln, New Haven, CT, 06519
  • Place, Yale University
    ‪5 min walk‬
  • Place, New Haven Green
    ‪9 min walk‬
  • Place, Shubert Theater
    ‪11 min walk‬
  • Airport, New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Luxury Apartment, 1 Bedroom, Kitchen

Luxury Apartment, 1 Bedroom, Kitchen

Luxury Apartment, 1 Bedroom, Kitchen

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Presidential Apartment, 1 Bedroom, Kitchen

Presidential Apartment, 1 Bedroom, Kitchen

Presidential Apartment, 1 Bedroom, Kitchen

  • 74 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi

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About this property

Hyatus Luxury Residences City Crossing

Along with a 24-hour fitness center, this smoke-free aparthotel has a rooftop terrace and a conference center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a microwave in a common area, a refrigerator in a common area, and a seasonal outdoor pool are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Conveniences include a washer/dryer and a dining area, and guests will appreciate thoughtful touches like an espresso maker and bathrobes.
Hyatus Luxury Residences City Crossing offers 30 accommodations with washers/dryers and espresso makers. These individually decorated and furnished accommodations have separate sitting areas and include dining tables and kitchen islands. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. 65-inch Smart televisions come with premium cable channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and irons/ironing boards.

Recreational amenities at the aparthotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hyatus Luxury Residences City Crossing, you're just a quick walk from Yale University. Features include free WiFi in public areas, free self parking, and a free area shuttle. Built in 2022, this upscale aparthotel has 30 apartments on 6 floors. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer, and a memory foam bed
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and a virtual front desk
  • Onsite recreation includes a 24-hour gym, yoga classes, and fitness classes
  • Within a 15-minute walk of Yale University and Yale-New Haven Hospital
  • Free local-area shuttle service
  • Dogs welcome for a fee
Hyatus Luxury Residences City Crossing offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A free area shuttle within 500 meters is available. A rooftop terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Hyatus Luxury Residences City Crossing. Self parking is free.

This 4-star New Haven aparthotel is smoke free.

Property amenities

Pool/Spa

  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 500 metres
  • Car not required
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Kitchen

  • Blender
  • Cleaning supplies
  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen island
  • Microwave
  • Mixer
  • Oven
  • Paper towels
  • Toaster
  • Water dispenser

Dining

  • Dining table

Bedrooms

  • Bedroom
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • 1 private bathroom
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Communal living room
  • Dining table
  • Fireplace in lobby
  • Separate dining area
  • Separate sitting area

Entertainment

  • 65-inch Smart TV with premium cable channels
  • Books
  • Hulu
  • Streaming services
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Computer station
  • Conference centre
  • Coworking space
  • Desk chair
  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming dogs only
  • Up to 11 kg per pet
  • Fee: USD 150 per pet per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hardwood flooring in room
  • In-room accessibility
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-width doorways
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Iron/ironing board
  • Lockers
  • Multilingual staff
  • Tour and ticket assistance
  • Virtual front desk

Location highlights

  • In the suburbs

Things to do

  • 24-hour gym
  • Air hockey
  • Bicycle parking
  • Bicycle storage
  • Billiards/pool table
  • Bowling alley
  • Fitness classes
  • Foosball table
  • Yoga classes

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 30 units
  • 6 floors
  • At least 80% lighting from LEDs
  • Bicycle parking
  • Bicycle storage
  • Built in 2022
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Electric car charging station
  • Energy-saving switches in guestrooms
  • Garden
  • Humane treatment of captive wild animals
  • Individual decor
  • Individual furnishings
  • Recycling
  • Reusable coffee/tea filters
  • Water dispenser
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
This property enforces quiet hours from 9:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Kindly remember to leave the key behind. Our key fobs and garage pass are quite costly and challenging for us to replace.
We would truly appreciate it if you could take a moment to complete the checkout survey in your guest portal or checkout message. Your feedback means so much and helps us keep improving.
Thank you for staying with us. Our cleaning staff will take care of the unit, so there's no need for you to do anything. Safe travels!

Access methods

Access code, private entrance

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. At the property, quiet hours are enforced between 9:00 PM and 7:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open June 01 and close October 01.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Luxury Apartments by Hyatus at Pierpont Apartment
Luxury Apartments by Hyatus at Pierpont New Haven
Luxury Apartments by Hyatus at Pierpont Apartment New Haven

Hyatus Luxury Residences City Crossing Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 23 out of 31 reviews
Rating 8 - Good. 4 out of 31 reviews
Rating 6 - Okay. 3 out of 31 reviews
Rating 4 - Poor. 1 out of 31 reviews
Rating 2 - Terrible. 0 out of 31 reviews

9.0/10

Cleanliness

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities, communication
We had a great stay at the Hyatus! Easy self check in, easy instructions to the garage, clean room and comfortable stay. We will be back!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Feterika

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very quiet, clean and peaceful accommodation. Enjoyed our stay here. Very spacious apartment with everything you need for a comfortable stay. Felt right at home - away from home. Highly recommend.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Kirsten

Liked: Cleanliness, amenities, property conditions & facilities, communication
Easily accessible, very clean and pleasant place to stay.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Víctor

Liked: Cleanliness, property conditions & facilities, communication
Excelente choice, I recommend it
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Allegra

Liked: Cleanliness, check-in, communication, listing accuracy
Communication and ease
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Gloria

Liked: Cleanliness, room comfort, communication

A perfect place to stay

Really a very nice apartment, great building with excellent gym, rec room, parking, excellent all around
Stayed 3 nights in Apr 2025
Verified

6/10 Okay

Darnell

Liked: Communication
The place could have been a little cleaner I found hair in the bed and crumbs and dirt in the couch and under it as well the walls were stained and the carpet was stained in the bedroom it definitely was a big difference from the first time I stayed there
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Daren

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amenities were a plenty really nice layout and location
Stayed 6 nights in May 2023
Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location downtown and close to yale. A lot of complimentary amenities and activities. Very nice size rooms. A nice residential feel for a weeks stay.
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication
Nice place
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

Ophir

Liked: Cleanliness, amenities, property conditions & facilities, communication
Phenomenal property. Beautiful room and great amenities. Great communication.
Stayed 13 nights in Jun 2025
Verified

10/10 Excellent

Holly

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was by far the best stay I’ve had in New Haven the apartment was very clean had everything I needed to cook the bed was fabulous had the best sleep not to mention I got to watch the sunset laying down in the bed it was the highlife of my stay loved it I’ve never in my life got to experience laying down in the bed watching the sunset it was great and I’ve been around the world stayed at some great places but never that 💓💓 I will be booking another stay here very soon and the host was so helpful with everything and answered me very promptly thank you again for the great stay
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Tatiana

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment was very clean, well maintained and beautiful decor. The golf simulator was much enjoyed by my son. It's close to the train station, but more of a 20 minute walk to the center of Yale. If you are looking for space and comfort, this is a great place, but just not as close to Yale as other options (though close to Yale medical school).
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Uchechukwu

Liked: Cleanliness, amenities, property conditions & facilities, communication
My husband and I both loved this property and it’s convenient location; so much that we even discussed purchasing one of the apartments as a condo! We ran a bit over checkout and the property manager was very communicative and accommodating. A wonderfully quaint, quiet, and walkable location with great food options in close proximity to prominent institutions. Definitely will stay again.
Stayed 2 nights in Apr 2025
Verified

4/10 Poor

Darnell

Disliked: Cleanliness, property conditions & facilities, communication
Place wasn’t available until after check in time which was very disappointing I had requested early check in and they never called me back as they said they would ! The place wasn’t clean as it should be the first 2 times I rented here was great besides the space had no pots and pans but this time by far was the worst
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

COLIN

Liked: Cleanliness, room comfort, communication
My accommodations were perfect. Minor house keeping observations. Just make sure you meet your Instacart/ DoorDash delivery person in the lobby. They wont be able to get into the property.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great. Would prefer to anyone
Stayed 8 nights in Nov 2024
Verified

10/10 Excellent

Marilyn

Liked: Cleanliness, amenities, property conditions & facilities, communication
The amenities is outstanding/washer dryer /dishwasher in unit can bowl you can play golf On screen /shuffel ball exercise equipment there is also a out door pool /complimentary coffee Pack your bags head over 😀
Stayed 5 nights in Jan 2024
Verified

10/10 Excellent

Wenli

Liked: Cleanliness, property conditions & facilities, communication
Good
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

William

I don’t know how anyone can give this property less than 5 stars. The management company was extremely responsive and helpful. The building and apartment were immaculate. The place has everything: free parking, large gym, movie theater, golf simulator, and even a duckpin bowling alley! If I was childless and moving to New Haven, I’d consider a unit in this building.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

James

Stayed 10 nights in Jan 2026
Verified

10/10 Excellent

Víctor

Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Dalia

Stayed 21 nights in Jun 2025
Verified

6/10 Okay

Taylor

Liked: Room comfort, communication
Disliked: Cleanliness
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Affan

Liked: Cleanliness, room comfort, communication
Stayed 7 nights in Nov 2024