Hotel Marcel New Haven, Tapestry Collection By Hilton

4.0 star property

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Photo gallery for Hotel Marcel New Haven, Tapestry Collection By Hilton

Exterior
Restaurant
Restaurant
Exterior
Suite, 1 King Bed (Water View)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Parking included
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
500 Sargent Drive, New Haven, CT, 06511
  • Long Wharf Theatre
    ‪6 min walk‬
  • Wooster Square
    ‪14 min walk‬
  • New Haven Green
    ‪19 min walk‬
  • New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪18 min drive‬

Room options

Deluxe Room, 1 King Bed with Sofa bed, Accessible (Mobility Accessible, Roll In Shower)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

Deluxe Room, 1 King Bed

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Water View)

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, Accessible (Lightwell Room)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (Water View)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

Deluxe Room, 2 Queen Beds, Accessible (Water View, Roll In Shower)

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Corner (Water View)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (Lightwell Room)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Corner (Mobility/Hearing, Bathtub)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Water View)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, View

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Marcel New Haven, Tapestry Collection By Hilton

Hotel with free parking, near Yale University
A restaurant, a fitness center, and concierge services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk, and express check-in are onsite. Housekeeping is available on request.
Hotel Marcel New Haven, Tapestry Collection By Hilton offers 165 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 45-inch LED televisions come with satellite channels. Bathrooms include showers and hair dryers.

This New Haven hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include fans and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hotel Marcel New Haven, Tapestry Collection By Hilton. During your stay, you're just a quick walk from Long Wharf Theatre. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Just a 3-minute drive from Yale University and a few minutes from Yale-New Haven Hospital
  • Pets welcome for a fee
There's a restaurant on site. Public spaces have free WiFi. There are 8 meeting rooms available. The business-friendly Hotel Marcel New Haven, Tapestry Collection By Hilton also features a fitness center, concierge services, and dry cleaning/laundry services. Self parking is free.

This 4-star New Haven hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
BLDG - Onsite restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: USD 10-25 per person
  • 1 restaurant
  • Room service available

Restaurants on site

  • BLDG

Things to do

  • Fitness centre

Family friendly

  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Business services

  • Meeting rooms - 8

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 45-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per pet, per stay
  • Weight limit: 50 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 per person
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests will receive smart lock details.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Marcel New Haven, Tapestry Collection By Hilton Hotel
Hotel Marcel New Haven, Tapestry Collection By Hilton New Haven

Hotel Marcel New Haven, Tapestry Collection By Hilton Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 497 out of 631 reviews
Rating 8 - Good. 76 out of 631 reviews
Rating 6 - Okay. 29 out of 631 reviews
Rating 4 - Poor. 13 out of 631 reviews
Rating 2 - Terrible. 16 out of 631 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Creighton

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay—beautiful hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Lawrence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 1 night in Nov 2024

10/10 Excellent

Paula

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
This was the first hotel on our New England trip and we arrived at 230 in the morning. The clerk was very friendly and made sure we had everything we needed to go straight to bed upon arrival. Our room was beautiful, modern, clean and quiet!! It was perfect!
Stayed 1 night in Nov 2024

10/10 Excellent

Bradford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully cool, lovely staff, huge room and a great onsite restaurant. Look no further.
Stayed 1 night in Oct 2024

2/10 Terrible

Richard, Atherton

Travelled with family
Disliked: Amenities
We paid Expedia nearly $700 for a very small room at Hotel Marcel in New Haven, CT, where we stayed for 1 night (11/15/2024). Moreover, the hotel's location was far from the center of New Haven and the Yale University campus where we were visiting to attend a special alumni event. Suffice it to say, this booking with Expedia was a rip-off. We tried to contact Expedia to file a complaint, but we were unable to reach anyone at the Expedia phone number to which we were directed. We will never again book any reservation through Expedia.
Stayed 1 night in Nov 2024

8/10 Good

Lisa

Liked: Property conditions & facilities
The hotel was lovely. It’s an architectural landmark, the beds were very hard. The room was high tech, which was fun.
Stayed 1 night in Nov 2024

10/10 Excellent

Jermane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have stayed at. It was so relaxing and the perfect way to relax.
Stayed 1 night in Nov 2024

10/10 Excellent

JayneKerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and sleek with a lot of "smart" features. The room was big, beds were comfortable. The fitness room was a nice size, complete with everything needed for a good workout. The staff I met were very nice.
Stayed 1 night in Nov 2024

2/10 Terrible

Willie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Lindsay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were thoughtful sustainable features like the water dispenser that had cold tap water and also carbonated located by the elevator. The room was spacious
Stayed 1 night in Oct 2024

8/10 Good

Pamela

Stayed 1 night in Nov 2024

10/10 Excellent

Denise

Stayed 1 night in Oct 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, amenities
Evening manager on sunday, brian, extremely professional and engaged. The entire experience was phenomenal.
Stayed 1 night in Nov 2024

10/10 Excellent

Ayako

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great architecture hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Sha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Davette

Liked: Cleanliness, property conditions & facilities
Love the concept of the hotel. It was an office building when I lived here, however 2 yrs ago the transformed it to a hotel. I must say they did an amazing job. This modern slick, and sleek hotel has been done well. The staff was very friendly and accommodating. I will stay again
Stayed 1 night in Nov 2024

10/10 Excellent

Baichun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautifully designed and has many distinctive, modern features for technology and sustainability. The front desk was unfortunately very short-staffed, often not staffed at all. But the folks who did work there were professional and polite. The setting is light industrial, and the area is not at all walkable. Road access is circuitous and limited, but parking is abundant.
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice, staff was very friendly
Stayed 2 nights in Oct 2024

10/10 Excellent

Roseancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I enjoyed it
Stayed 1 night in Oct 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024