Econo Lodge West Haven

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Econo Lodge West Haven

Standard Room, 1 King Bed, Smoking, Jetted Tub
Standard Room, 1 King Bed, Smoking, Jetted Tub
Lobby
Standard Room, 1 King Bed, Smoking, Jetted Tub
Exterior

Reviews

4.6 out of 10

Popular amenities

  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
  • Parking included
    Parking included

Explore the area

Map
370 Highland St, West Haven, CT, 06516
  • University of New Haven
    4 min drive
  • Seabluff Beach
    6 min drive
  • Sandy Point Beach
    9 min drive
  • New Haven, CT (HVN-Tweed - New Haven Regional)
    16 min drive

Room options

Room, 1 King Bed, Accessible, Smoking

  • 9 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 9 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Smoking, Jetted Tub

  • 9 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 9 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

  • 9.3 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • 9 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Econo Lodge West Haven

Motel in West Haven with free breakfast and a 24-hour front desk
This motel features a conference center, coffee/tea in a common area, and conference space. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and a front-desk safe.
Econo Lodge West Haven offers 79 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary toiletries. Televisions come with cable channels and pay movies. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available.
During your stay at Econo Lodge West Haven, you'll be within walking distance of University of New Haven. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast offered
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include free lobby newspapers, a front-desk safe, and meeting rooms
  • Just a 5-minute drive from Yale University and 5 minutes from Yale-New Haven Hospital
Free breakfast is available. Public spaces have free WiFi. Event space at this motel measures 500 square feet (46 square meters) and includes a conference center. Econo Lodge West Haven also features coffee/tea in a common area, complimentary newspapers in the lobby, and a front-desk safe. Free self parking is available.

Smoking is allowed in designated areas at this West Haven motel.

Guests are served free continental breakfast.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • Free continental breakfast
  • Coffee/tea in a common area

Family friendly

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping

Business services

  • Conference centre (500 square feet of space)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • 50-inch TV
  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay
  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Econo Lodge Hotel West Haven
Econo Lodge West Haven
West Haven Econo Lodge
Econo Hotel West Haven
Econolodge West Haven
Econo Lodge West Haven Motel
Econo Lodge West Haven Motel
Econo Lodge West Haven West Haven
Econo Lodge West Haven Motel West Haven

Econo Lodge West Haven Reviews

Reviews

4.6
Rating 10 - Excellent. 71 out of 835 reviews" "
Rating 8 - Good. 115 out of 835 reviews" "
Rating 6 - Okay. 147 out of 835 reviews" "
Rating 4 - Poor. 141 out of 835 reviews" "
Rating 2 - Terrible. 361 out of 835 reviews" "

4.8/10

Cleanliness

5.6/10

Staff & service

4.0/10

Amenities

4.2/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jahniya

Travelled with partner
Disliked: Amenities
Was okay until interrupted with someone trying to get into my room with a key card they were provided with by the front desk. Did ruin my stay and threw me off I was scared it would happen again. I opened the door the second time they came back banging on the door the guy didn’t announce if he worked with the hotel or just a customer and came into my room and begin questioning me about my stay. Which I paid for to enjoy time away from home. But it was interrupted. I also went to get my food outside I ordered and a tall black man on the right side downstairs of the hotel kept trying to get me to come into his room yelling me to come to him and I was like terrified. Overall I slept great.
Stayed 1 night in Aug 2024

2/10 Terrible

Francisco

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not stay at this hotel. They had roaches and was really rude.
Stayed 1 night in Aug 2024

10/10 Excellent

Alexis

Stayed 1 night in Aug 2024

2/10 Terrible

Jhanyfer

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I got a jacuzzi room for no smoking but this room was horrible smelling bad smoking the sheets was dirty the pillows also the toilet also my friend got a room and had the same issues please don’t waste your money
Stayed 2 nights in Aug 2024

2/10 Terrible

Willian

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Rachael

Stayed 1 night in Jul 2024

4/10 Poor

Luis

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Gregory

Disliked: Staff & service, property conditions & facilities
Never go there...They have terrible everything..They stole $107 from me...never again!!!
Stayed 1 night in Aug 2024

4/10 Poor

Saadia

Travelled with family
I arrived at the hotel with three other people but only two of us were staying in the room. I gave the staff my Information and they asked how many people were staying and I told them two. They asked me if I wanted a king size bed and I said no. They then told me that I booked a reservation for one king size bed. I checked my reservation and it showed two beds. I don’t know what that was about. The room smelled like cigarettes. I had to ask for two new sheets. My new sheet had a hole in it. My cousin had to get a new pillow.Someone burned a dollar sign into the bathroom wall. The hallway carpet was dirty and there was trash and a bloody tissue by the elevator. I’ll never go back there again.
Stayed 1 night in Jul 2024

10/10 Excellent

Andres

Stayed 1 night in May 2024

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When walking in the room, first off it stunk. There was some sort of oil all over the floors. You couldn't shut the bathroom door because the door was destroyed. There was bugs on the walls. Stains on the walls and all throughout the place. The shower head was leaking and spraying out in different directions. And the staff was rude to top it off. They made us pay for the first night and refunded us for the second. I would not recommend going there.
Stayed 2 nights in Jul 2024

2/10 Terrible

Nicole

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Disgusting
Absolutely terrible and as a touring band we have low standards. There was a dollar sign BURNED into the wall, dirt everywhere we looked, lights didn’t work, and front desk was oblivious. Huge murderous screaming fight outside the room at 3am. Nothing like the photos at all. Rock on.
Stayed 1 night in Jul 2024

2/10 Terrible

Andrew

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never Again!
Econo Lodge looked horrible out of date when I got to my room it smelled extremely bad I had no sheets on my bed when I told front desk they tell house keeping I went back to my room the sheets were dirty the floor was sticky and again it smelled extremely bad in the room
Stayed 1 night in Jul 2024

10/10 Excellent

Angela

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Kellie

Travelled with partner
Disliked: Amenities
The Pictures that are being advertised are completely false the hotel is so run down it’s ridiculous the sheets have holes in them the room has a bad odor there were roach they give you no blankets to cover with the stay was so uncomfortable they definitely need to shut down so they can do a serious renovation
Stayed 2 nights in Jul 2024

4/10 Poor

Michael

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Samantha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roaches No bathroom handle Holes in wall Phone didnt work Peep hole stuffed with tissue
Stayed 2 nights in Jul 2024

4/10 Poor

Matthew

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Got there half hour before check in and was told had to wait I’ll 3 to go into the room because they were still cleaning it but got me set up and told me to wait the half hour and I’d be ok to go. I watched the room from the parking lot, no one was cleaning it while I waited. Went into the room at 3 and there was still garbage in the room, crumbs on the bedsheets, the phone didn’t have any sort of wire to the wall or when to the hand piece, bathroom was dirty, the whole 9 yards. So I went back up front and explained the conditions and was asked if I wanted a different room. I said I just wanted a room that was actually cleaned. Second try at the room had multiple holes in the wall, electrical outlets without a plate, urine in the toilet and it was clear by the rim of the blow it wasn’t cleaned, some big crumbs around the perimeter of the walls and furniture, all the dresser drawers were barely usable with some clear leftovers if someone using crack, no washcloths, and I saw a some weird spot as I checked the mattress (at this point I felt it needed a thorough inspecting before moving anything inside the room) and didn’t see any critters. There would be occasional spots I’d find in the sheets as the night went on but I expect that’s from our feet bringing them onto the bed. I assume it was cockroach poop because throughout the night I killed 3 cockroaches. Running out of characters but there is a lot more. Obv. wouldn’t stay again. But tv worked and good water pressure
Stayed 1 night in Jul 2024

2/10 Terrible

Hannanh

After booking a room and charged the hotel demanded a 200$cash deposit which I didn’t have. They then refunded my money to Expedia and I’ve been on the phone for 2 hours trying to contact Expedia about a full refund with no success. Absolutely the worst experience I’ve ever had getting a room
Stayed 2 nights in Jul 2024

10/10 Excellent

ADEILDO Dos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
God
Stayed 1 night in Jul 2024

2/10 Terrible

Nodira

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Richard

Travelled with family
Can’t say ANYTHING GOOD don’t have the time to list what was wrong
Stayed 1 night in Jul 2024

2/10 Terrible

Zee

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Joshua

Disliked: Cleanliness, property conditions & facilities, room comfort
Mold, musty, stinky, and dangerous area.
Stayed 2 nights in Jul 2024

2/10 Terrible

Marcia

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
First the place smell like piss it was dirt staff was some what helpfull no towels in the bathroom, light in bathroom didn’t work at first tv have no remote, that not for kids and I had my daughter with me. Overall it not a good place.
Stayed 1 night in Jul 2024