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Econo Lodge West Haven

2.0 star property

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Standard Room, 1 King Bed, Smoking, Jetted Tub
Dining
Standard Room, 1 King Bed, Smoking, Jetted Tub
Lobby
Lobby

Reviews

4.6 out of 10

Popular amenities

  • Housekeeping
  • Free WiFi
  • Parking included
  • 24/7 front desk
  • Breakfast included
  • Air conditioning

Explore the area

Map
370 Highland St, West Haven, CT, 06516
  • University of New Haven
    ‪4 min drive‬
  • Yale University
    ‪5 min drive‬
  • Yale-New Haven Hospital
    ‪5 min drive‬
  • New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Smoking

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Room, 1 King Bed, Accessible, Smoking

  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Standard Room, 1 King Bed

  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, Jetted Tub

Standard Room, 1 King Bed, Smoking, Jetted Tub

Standard Room, 1 King Bed, Smoking, Jetted Tub

  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Standard Room, 2 Queen Beds

  • 9 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 9.3 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 9 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Econo Lodge West Haven

Motel in West Haven with free breakfast and a 24-hour front desk
This motel features a conference center, coffee/tea in a common area, and conference space. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and a front-desk safe.
Econo Lodge West Haven offers 79 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary toiletries. Televisions come with cable channels and pay movies. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available.
During your stay at Econo Lodge West Haven, you'll be within walking distance of University of New Haven. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast offered
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include free lobby newspapers, a front-desk safe, and meeting rooms
  • Just a 5-minute drive from Yale University and a few minutes from Savin Rock Conference Center
Free breakfast is available. Public spaces have free WiFi. Event space at this motel measures 500 square feet (46 square meters) and includes a conference center. Econo Lodge West Haven also features coffee/tea in a common area, complimentary newspapers in the lobby, and a front-desk safe. Free self parking is available.

Smoking is allowed in designated areas at this West Haven motel.

Guests are served free continental breakfast.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Conference centre (500 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay
  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Econo Lodge Hotel West Haven
Econo Lodge West Haven
West Haven Econo Lodge
Econo Hotel West Haven
Econolodge West Haven
Econo Lodge West Haven Motel
Econo Lodge West Haven Motel
Econo Lodge West Haven West Haven
Econo Lodge West Haven Motel West Haven

Econo Lodge West Haven Reviews

Reviews

4.6
Rating 10 - Excellent. 81 out of 884 reviews
Rating 8 - Good. 119 out of 884 reviews
Rating 6 - Okay. 150 out of 884 reviews
Rating 4 - Poor. 146 out of 884 reviews
Rating 2 - Terrible. 388 out of 884 reviews

4.6/10

Cleanliness

5.6/10

Staff & service

3.8/10

Amenities

4.2/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

8/10 Good

Jhonatas

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Fern

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ask for a none smoking room and get a smoking room instead
Stayed 3 nights in Dec 2024

2/10 Terrible

Avanti

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
There were live roaches on the wall and in the jetted tub. There was a squashed dead roach on the bathroom wall as well as dead roaches on the bathroom floor.
Stayed 1 night in Dec 2024

2/10 Terrible

Christopher

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this Motel a few years back and it was ok, I could not believe how bad it has gotten. When I arrived the door to the lobby was broken and would not close to it was 20 degrees in the lobby. After the check-in I went to the room and realized there was only a sheet on the bed. Went back to the office to tell them and they did not believe me. They sent someone to check the bed. After waiting for a blanket, I realized there were no towels in the room, so they gave me one towel. The room was dirty and not well maintained, the worst part were the bugs on the floor and in the bathroom, they were crawling everywhere and just so gross. The last thing was the bathroom sink, it was clogged, and you had to turn the water on and off so the sink would not fill. there are more issues with the head the door the cigarette burns in the sheets it just goes on and on.... don't stay here.
Stayed 1 night in Dec 2024

2/10 Terrible

Andres

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I buy something in Expedia and they give me another room,
Stayed 1 night in Dec 2024

2/10 Terrible

Emilio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty bed sheets, had to buy new ones from the store, broken glass on the floor gave me a cut.
Stayed 1 night in Oct 2024

8/10 Good

Ezequiel

Liked: Room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival the lobby was occupied by people yelling and arguing. Unfortunately it was a Holiday and I pre-paid online so the option yo relocate wasnt available. Upon entering the room it was filthy, trash and cigarette butts in the corners, the floor was gritty (not clean) and the general appearance was old and run down (I believe the booking photos were decades old). There was "NO" WiFi available even though the listing stated that there was. The beds had top and bottom sheets but no blankets or bedspread, i asked for a blanket at the desk and the answer I recieved was "most people don't want them so we dont have any" but i insisted so the clerk disappeared and then returned with one that was rolled in a ball, dirty and had at least a dozen cigarette burn holes. I then realized that there were no towels in the room so I again went to the desk, the clerk groaned and then disappeared again. When he returned he gave me 3 floor mats and said "thats all we have". I was exhausted from driving all day so I attempted to go to sleep but there was constant yelling, fighting, crashing and door slamming coming from the other rooms that went on all night. I got out of bed at 6:30 a.m. after an unrestful night, showered and left. Also there was no continental breakfast, again the listing stated there was supposed to be. I will never stay there again and recommend no else does either.
Stayed 1 night in Nov 2024

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must be the worst motel in CT
Honestly I have no idea how this place hasn’t been condemned. Frankly Choice hotels should be ashamed that they even own such retched hotel. Absolutely disgusting inside & out. Walked in…took a handful of pictures to show the front desk why I wanted a refund & walked out. Truthfully didn’t know places like what you see in the movies really existed. By far the worst room I’ve ever seen. I mean how is there white stains on the furniture. I’d be terrified to run a black light in anyone of those rooms let alone the one they tried to give me. Never will I ever stay there. Absolute joke. Beware! Not kidding!
Stayed 1 night in Nov 2024

10/10 Excellent

True

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Assumani Mathieu

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

True

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Raushanah

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was dirty the customer service was horrible. It was no wash clothes or towels in the room the room did not have proper comforters on the bed the mirrors in the room was broken the refrigerator was burned and the whole room was out dated and it was constant noise and traffic. I will NEVER go back there or recommend this place to anyone waste if my money and time.
Stayed 2 nights in Nov 2024

4/10 Poor

Calina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms and bedding smelled like smoke (even in non smoking rooms). Extremely harsh bright lighting outside the rooms.
Stayed 1 night in Nov 2024

2/10 Terrible

Katy

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Never stay here!! Lights didn’t work in room, bathroom door was smashed and had no doorknob!! Cockroaches dead on the floor along with hanging out in the shower!
Stayed 2 nights in Nov 2024

2/10 Terrible

Yassine

Stayed 1 night in Nov 2024

2/10 Terrible

Vincent, Brooklyn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had roaches crawling on the walls and a giant hole through the bathroom door.
Stayed 1 night in Nov 2024

6/10 Okay

Ashley

Stayed 1 night in Oct 2024

6/10 Okay

Ebony

Business traveller
Liked: Staff & service
Disliked: Amenities
.
Stayed 3 nights in Oct 2024

8/10 Good

Yesenia

Stayed 1 night in Oct 2024

10/10 Excellent

Olga, Opelika

Stayed 1 night in Sep 2024

2/10 Terrible

David

Disliked: Cleanliness
Wish I can get my time back it was worse place ever
Stayed 1 night in Oct 2024

2/10 Terrible

Cathy

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was filthy. Walls were falling apart. Mold all over shower curtain and tub. Door was almost impossible to open. No breakfast that was offered.
Stayed 1 night in Oct 2024

2/10 Terrible

mary

Disliked: Cleanliness, staff & service, property conditions & facilities
This place was dirty. No breakfast in morning as stated in amenities, not that I would of eaten it. Staff, couldn’t really communicate with us. Room doors wouldn’t open. This place was a nightmare!!!
Stayed 1 night in Oct 2024

2/10 Terrible

Ludwik

Travelled with family
The property is not maintained. Our first room the key didn’t work. The door knob was falling off. The room was in need of a lot of maintenance. The second room was not any better. The AC did not work. The dresser drawers were in poor repair. The bathroom door was kicked in by someone and not repaired. Could not close the bathroom door. Mold in shower. TV could not play any channel and the remote back was missing and batteries were taped in. No coffee in the room. The continental breakfast was none existent. The room had roaches! The ice machine was in pieces and not productive!! I have pictures of what I said. The property should be leveled and rebuilt.
Stayed 1 night in Oct 2024