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Best Western Executive Hotel Of New Haven - West Haven

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Executive Hotel Of New Haven - West Haven

Deluxe Room, 1 Queen Bed, Non Smoking
Lobby
Indoor pool
Lobby
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Air conditioning
  • Housekeeping
  • Parking included
  • Laundry

Explore the area

Map
490 Saw Mill Rd, West Haven, CT, 06516
  • PEZ Visitor Center
    3 min drive
  • University of New Haven
    4 min drive
  • Sandy Point Beach
    9 min drive
  • New Haven, CT (HVN-Tweed - New Haven Regional)
    13 min drive

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Standard Room, 2 Queen Beds, Non Smoking, Microwave

Standard Room, 2 Queen Beds, Non Smoking, Microwave

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking, Microwave

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 Queen Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Microwave

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed

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About this property

Best Western Executive Hotel Of New Haven - West Haven

Hotel with free breakfast, near PEZ Visitor Center
Along with an indoor pool, this hotel has a fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
Best Western Executive Hotel Of New Haven - West Haven offers 100 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Best Western Executive Hotel Of New Haven - West Haven gets high marks from our customers. During your stay, you'll be within walking distance of PEZ Visitor Center. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the location
  • Just a 3-minute drive from PEZ Visitor Center and a few minutes from University of New Haven
Best Western Executive Hotel Of New Haven - West Haven offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 30 square feet (3 square meters) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Best Western Executive Hotel Of New Haven - West Haven. Free self parking is available.

Smoking is allowed in designated areas at this West Haven hotel.

Guests are served free full breakfast on weekdays from 6:00 AM to 9:30 AM.

Languages

English, Filipino, German, Indonesian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available weekdays 6:00 AM–9:30 AM

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (30 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from November 13 2024 to December 13 2024 (completion date subject to change). The following areas are affected:
  • Fitness facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Executive Hotel
Best Western Executive Hotel West Haven
Best Western Executive West Haven
Best Western Hotel Executive
Best Western Executive Hotel New Haven west Haven
Best Western Executive New Haven west Haven
Best Western West Haven
West Haven Best Western
Executive Of Haven West Haven
Best Western Executive Hotel Of New Haven west Haven
Best Western Executive Hotel Of New Haven - West Haven Hotel

Best Western Executive Hotel Of New Haven - West Haven Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 393 out of 1015 reviews" "
Rating 8 - Good. 248 out of 1015 reviews" "
Rating 6 - Okay. 170 out of 1015 reviews" "
Rating 4 - Poor. 103 out of 1015 reviews" "
Rating 2 - Terrible. 101 out of 1015 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Francis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

2/10 Terrible

RAYMOND, Farmington Hills

Stayed 1 night in Sep 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Terry

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t stay here if you are planning to go to Yale campus. It’s not in New Haven. It’s in West Haven. 20 minutes away. We had a number of issues including hairdryer didn’t work, broken draperies in the living room, we had to call up for sheets and blankets for the pullout couch. The hotel elevators were hardly working. One was broken. One was incredibly slow. Breakfast ended at 9:30 and we missed the first day.
Stayed 3 nights in Sep 2024

10/10 Excellent

stella

Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Stayed 2 nights in Sep 2024

6/10 Okay

Cathleen, Norwood

Travelled with partner
Limited on site parking. Rooms need updating
Stayed 2 nights in Sep 2024

6/10 Okay

Robert

Travelled with partner
Could not sleep all night with constant noise from the highway 100 yards away.
Stayed 1 night in Sep 2024

10/10 Excellent

Got

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Rolly

Liked: Cleanliness, amenities
Ok….
Stayed 1 night in Jun 2024

6/10 Okay

Cori

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I would say this area was more of a rest stop feel. Very easy access to get where we needed to be
Stayed 1 night in Sep 2024

6/10 Okay

Winnie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It was a nice stay aside that the hotel only had one elevator working and it was really slow. The pool was also "under construction" during our stay. Hotel does look old and need alot of fixing and renewing to do. It seems like the hotel also shares the space with elders, sort of like a senior center or homecare facility. We saw a staff delivering food to each floor to seniors.
Stayed 2 nights in Sep 2024

4/10 Poor

Kenneth

Disliked: Staff & service, room comfort
Ken
Check in staff was unfriendly. Elevator was not functioning properly. Room was dated. Breakfast was terrible.
Stayed 2 nights in Sep 2024

10/10 Excellent

Raymond

Stayed 1 night in Aug 2024

8/10 Good

JEFFREY

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

6/10 Okay

Denise

Stayed 1 night in Sep 2024

2/10 Terrible

Christianne

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Friendly staff but terrible room. Air conditioner in the room sounded like a lawn mower. Bed was squeeky and lumpy, pillows were clumpy. There was mold around the shower fixtures and the toilet did not flush all the way through. We had a very scenic view of Walmart and Subway outside our window…
Stayed 1 night in Sep 2024

2/10 Terrible

Carlos

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator worked when I went to my room and then was out of service for my whole stay
Stayed 2 nights in Sep 2024

2/10 Terrible

Emmanuel

Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

ALIKA

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Denis

Stayed 1 night in Sep 2024

10/10 Excellent

Shayna

Liked: Staff & service, property conditions & facilities
nice
Stayed 2 nights in Sep 2024

10/10 Excellent

Melvis

Stayed 1 night in Sep 2024

8/10 Good

Pete

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, good location. Clean. Good breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Dewumi .G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Sep 2024