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Comfort Suites - New Braunfels

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites - New Braunfels

Desk, blackout curtains, iron/ironing board, free WiFi
Exterior
Outdoor pool
Lobby
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
1489 I 35 N, New Braunfels, TX, 78130
  • New Braunfels Conservation Society
    13 min walk
  • New Braunfels MarketPlace
    19 min walk
  • Comal Park
    4 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    30 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Two Queen Beds Non Smoking Sofa Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Suite Two Queen Beds Non Smoking Sofa Bed

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior
Country Inn & Suites by Radisson, New Braunfels, TX
Pool
Breakfast included
Parking included
Free WiFi
3.9 out of 5, Good, (1002)
The price is €142
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Country Inn & Suites by Radisson, New Braunfels, TX

About this property

Comfort Suites - New Braunfels

Central hotel with free breakfast connected to a shopping center in New Braunfels
An outdoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a refrigerator in a common area are onsite.
Comfort Suites - New Braunfels offers 62 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Braunfels hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Comfort Suites - New Braunfels. During your stay, you'll be connected to a shopping center, and within walking distance of New Braunfels Conservation Society. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business center, a meeting room, and conference space
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 12 minutes by car from San Marcos Premium Outlets and 6 minutes from Gruene Hall
Comfort Suites - New Braunfels offers its guests an outdoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 721 square feet (67 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Comfort Suites - New Braunfels. Free self parking is available.

This New Braunfels hotel is smoke free.

Guests are served free buffet breakfast daily from 6 AM to 9 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6 AM–9 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Outdoor pool
  • Sofa bed

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (721 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Communal living room
  • Fireplace in reception
  • Shared microwave
  • Shared fridge
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Comfort Suites Motel New Braunfels
Comfort Suites New Braunfels
New Braunfels Comfort Suites
Comfort Hotel New Braunfels
Comfort Suites New Braunfels Motel
Comfort Suites New Braunfels
Comfort Suites - New Braunfels Hotel
Comfort Suites - New Braunfels New Braunfels
Comfort Suites - New Braunfels Hotel New Braunfels

Comfort Suites - New Braunfels Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 386 out of 1009 reviews" "
Rating 8 - Good. 308 out of 1009 reviews" "
Rating 6 - Okay. 174 out of 1009 reviews" "
Rating 4 - Poor. 77 out of 1009 reviews" "
Rating 2 - Terrible. 64 out of 1009 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Silvia

Travelled with family
The hotel was okay. A little smell like humid. Any way I didn't like taht I paid in full and they charge me extra 35 dollars for deposit. Hopefully they will refound. First they told me at the time to check out then at the time to check out they said 8 bussiness days.
Stayed 1 night in Aug 2024

6/10 Okay

Carissa

Liked: Staff & service
The staff was good. The room smelled
Stayed 1 night in Aug 2024

2/10 Terrible

Brooke

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst place we have ever stayed and dug lighter left in our room from previous person who stayed. The police had to come and check hotel out.
Stayed 2 nights in Aug 2024

8/10 Good

Lazaro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The bathtub was very slippery and somebody can get hurt
Stayed 2 nights in Aug 2024

4/10 Poor

Joe

Business traveller
Disliked: Cleanliness
If it’s the last thing
Room was dirty and old food was still in the refrigerator
Stayed 1 night in Jun 2024

10/10 Excellent

Sonia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk tenant was very thorough and pleasant. The air conditioner worked very well. The room was clean. I liked that there was a working refrigerator and microwave. The pool seemed to be a big hit with customers, I did not personally use it.
Stayed 1 night in Aug 2024

6/10 Okay

Maria

Travelled with family
Disliked: Property conditions & facilities
Just OK
It was just OK for the reason we reserved the hotel. Changing a light bulb makes a huge difference. Doors that do not stick or sound scary would be nice. I usually wipe down and spray with disinfectant before I unpack. Complimentary breakfast was great.
Stayed 2 nights in Aug 2024

6/10 Okay

Rolando

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Alycya

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Jackie

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The wall in the hallway had a loose screw sticking out of the wall my kid clothes got caught on. The walls in the room are dirty (handprints). The windows were dirty. The room phone felt sticky to the touch. The pillows were old and not fluffy or firm at all. The lounger chairs at the pool were all torn and VERY uncomfortable to sit in and relax. The entry door back into the hotel was taped so that anyone could just walk in (unsafe). The hotel is simply outdated and could use a deep clean as well.
Stayed 2 nights in Jul 2024

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just needed a place to crash after a day of Schlitterbahn. We had a great stay, comfy bed with cozy covers. We all slept good and had a great breakfast before heading out
Stayed 1 night in Jul 2024

2/10 Terrible

Angela

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again!!!!
We paid over $219.00 a night for a dirty room. I had to call the front desk and politely let them know it looked like our room was never cleaned. The bedding on my bed was white with stained red and brown spots. The shower had some sort of red substance. We were told the room would be cleaned in the morningbecause it was late when we returned and my 3 kids were asleep. When we left the next mornings and spent the day out again... lets just say it was spot cleaned at best. Still leaving some of the same dirty issues where they were. Oh and my sheets were replaces the same nights but we had to go get them. If i could give it a negative review i would. We would have left if we hadn't already paid for it upfront.
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place isn’t in a good condition.
Stayed 3 nights in Jul 2024

8/10 Good

Joselene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Christian

Stayed 1 night in Jul 2024

8/10 Good

LeeAnn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice enough hotel, definitely aging in places and not fully kept up. The beds are hard and not super comfortable. The staff were all pleasant. Overall it was ok, not really worth what we paid for it.
Stayed 6 nights in Jul 2024

4/10 Poor

Daniel

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
I don't want not bugs!
Convient check in,quick. Room is nice and spacious, only problem was found an earwig bug on pillow.
Stayed 2 nights in Jul 2024

10/10 Excellent

Guillermo

Travelled with family
Amazing stay
Stayed 1 night in Jun 2024

10/10 Excellent

Leona

Stayed 3 nights in Jun 2024

10/10 Excellent

Alexander

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Done do it!
This hotel is gross. Someone had clearly recently thrown up on the couch and the carpet is nasty and smells
Stayed 1 night in Jun 2024

2/10 Terrible

Leticia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever!! As soon as you walk in it was dirty!! Our room was filthy, crumbs on bed, hairs on RR floor! We left and got our money back.
Stayed 2 nights in Jun 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Jose

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
One of the beds had dirty top sheets, they told us to take the dirty sheets downstairs to receive clean ones.
Stayed 1 night in Jun 2024