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Candlewood Suites New Braunfels by IHG

2.5 star property

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Photo gallery for Candlewood Suites New Braunfels by IHG

Exterior
Desk, laptop workspace, blackout curtains, soundproofing
Property amenity
Desk, laptop workspace, blackout curtains, soundproofing
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Pet-friendly
  • Laundry
  • Air conditioning
  • Kitchen
  • Parking included

Explore the area

Map
1471 N Interstate 35, New Braunfels, TX, 78130
  • New Braunfels Conservation Society
    ‪15 min walk‬
  • New Braunfels MarketPlace
    ‪18 min walk‬
  • Comal Park
    ‪19 min walk‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪34 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Kitchen Area)

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 Bedroom (Kitchen Area)

  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout curtains, soundproofing

Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Kitchenette

Desk, laptop workspace, blackout curtains, soundproofing

Studio Suite, 1 Queen Bed, Kitchenette

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Desk, laptop workspace, blackout curtains, soundproofing

Studio Suite, 2 Queen Beds

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications, Mobility)

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 Bedroom, Accessible (Communications, Mobility)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communications, Mobility)

Desk, laptop workspace, blackout curtains, soundproofing

Studio Suite, 1 King Bed, Accessible (Communications, Mobility)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications)

Desk, laptop workspace, blackout curtains, soundproofing

Studio Suite, 2 Queen Beds, Accessible (Communications)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Kitchenette

Desk, laptop workspace, blackout curtains, soundproofing

Studio Suite, 2 Queen Beds, Kitchenette

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout curtains, soundproofing

Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Country Inn & Suites by Radisson, New Braunfels, TX

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.9 out of 5, Good, (1002)
The price is €151
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Country Inn & Suites by Radisson, New Braunfels, TX

About this property

Candlewood Suites New Braunfels by IHG

Suburban hotel with a fitness center and a 24-hour business center
A fitness center, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Housekeeping is available on request.
Candlewood Suites New Braunfels by IHG offers 83 air-conditioned accommodations with DVD players and coffee/tea makers. 39-inch LED televisions come with premium cable channels and pay movies. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This New Braunfels hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Candlewood Suites New Braunfels by IHG. During your stay, you'll be within walking distance of Guadalupe River. Features include free WiFi in public areas and free self parking, plus a gym.
  • Free WiFi and wired Internet
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Guadalupe River and 13 minutes from San Marcos Premium Outlets
  • Pets welcome for a fee
There's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 400 square feet (37 square meters) and includes conference space. A fitness center, a library, and a terrace are also featured at the business-friendly Candlewood Suites New Braunfels by IHG. Free self parking is available.

This New Braunfels hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • On-site parking available only on request
  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Things to do

  • Fitness centre

Family friendly

  • DVD player
  • Free cots/infant beds
  • Full-sized fridge
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Separate dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Library
  • Vending machine

Guest services

  • Dry-cleaning service
  • Front desk (limited hours)
  • Housekeeping (on request)
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (400 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 39-inch LED TV
  • TV channels
  • DVD player
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Fridge
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 75 per pet, per week (maximum USD 150.00 per stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per week (maximum USD 150.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood New Braunfels
Candlewood Suites Aparthotel New Braunfels
Candlewood Suites New Braunfels
New Braunfels Suites
Candlewood Suites New Braunfels Aparthotel
Candlewood Suites Braunfels
Candlewood Suites New Braunfels
Candlewood Suites New Braunfels by IHG Hotel
Candlewood Suites New Braunfels an IHG Hotel
Candlewood Suites New Braunfels by IHG New Braunfels
Candlewood Suites New Braunfels by IHG Hotel New Braunfels

Candlewood Suites New Braunfels by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 336 out of 710 reviews
Rating 8 - Good. 195 out of 710 reviews
Rating 6 - Okay. 91 out of 710 reviews
Rating 4 - Poor. 53 out of 710 reviews
Rating 2 - Terrible. 35 out of 710 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

DEBORAH

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, updated & comfortable. Thank you!
Stayed 1 night in Nov 2024

10/10 Excellent

Alexandra, Las Vegas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it was near a lot of food options. Near the highway. Quiet property. Staff was awesome. Biggest complaint was that there wasn’t a shower hook near the shower. I’d definitely stay there again!
Stayed 2 nights in Nov 2024

6/10 Okay

Ryan

Liked: Staff & service
Disliked: Cleanliness
The stay was ok but cleanliness of the room was not all that good
Stayed 2 nights in Nov 2024

10/10 Excellent

Janet

Stayed 2 nights in Nov 2024

2/10 Terrible

Ashley

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really liked the amenities and the cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Friendly Staff
The front desk staff was wonderful! Our room wasn’t ready when we checked in, it was being cleaned still but the wait wasn’t long at all. While we waited, my daughter wanted to grab a snack from the little pantry area and the wonderful gentleman at the front gave them to her free of charge for the wait! The room was the suite with kitchenette and two beds and it was huge. Very clean. The gentleman at the desk the next morning also let us have our snacks free of charge, and when we came back down to check out, check out was as easy as can be. Already told my dad who often visits from out of town that this would be a great choice for him.
Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Donald

Business traveller
Stayed 1 night in Nov 2024

6/10 Okay

tony, Encinitas

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Oct 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was clean and check in was very easy. Will probably stay here again in the future.
Stayed 2 nights in Oct 2024

4/10 Poor

Jimmy

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Not comfortable
Worst pillows, bed, and bedding ever!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Pennissi

Stayed 1 night in Oct 2024

10/10 Excellent

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice workers. Room was clean. Bed was comfortable. Definitely will book at this hotel next time visiting New Braunfels.
Stayed 6 nights in Oct 2024

8/10 Good

Derek

Stayed 1 night in Oct 2024

10/10 Excellent

Bernardino

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay.
Just a one night stay on our way further south. Front desk was friendly and efficient.
Stayed 1 night in Oct 2024

2/10 Terrible

Brenda C.

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The room was very nice until morning we noticed roaches in our room..
Stayed 1 night in Sep 2024

4/10 Poor

JOHN, Houston

Stayed 1 night in Aug 2024

10/10 Excellent

JOHN

Stayed 1 night in Sep 2024

10/10 Excellent

Jorge

Stayed 1 night in Sep 2024

4/10 Poor

Virginia

Travelled with family
Disliked: Staff & service, property conditions & facilities
Staff unfriendly, no breakfast, needs updating. probably will not stay here again, not worth price I paid.
Stayed 1 night in Sep 2024

6/10 Okay

Ingrid

Travelled with family
Liked: Cleanliness, property conditions & facilities
We know staff can be tired but the good attitude is an essential key for a business.
Stayed 2 nights in Sep 2024

10/10 Excellent

Hilda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2024

8/10 Good

Amy

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is under construction. Room was nice, big, quit and comfy. Did have an electrical shortage and bathroom and outlets stopped working but was given another room immediately. Overall good stay!
Stayed 2 nights in Aug 2024