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Candlewood Suites New Braunfels, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites New Braunfels, an IHG Hotel

Exterior
Desk, laptop workspace, blackout curtains, soundproofing
Property amenity
Exterior
Desk, laptop workspace, blackout curtains, soundproofing

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Parking included
    Parking included

Explore the area

Map
1471 N Interstate 35, New Braunfels, TX, 78130
  • New Braunfels Conservation Society
    15 min walk
  • New Braunfels MarketPlace
    17 min walk
  • Guadalupe River
    19 min walk
  • San Antonio, TX (SAT-San Antonio Intl.)
    31 min drive

Room options

View all photos for Suite, 1 Bedroom (Kitchen Area)

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 Bedroom (Kitchen Area)

  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout curtains, soundproofing

Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Kitchenette

Desk, laptop workspace, blackout curtains, soundproofing

Studio Suite, 1 Queen Bed, Kitchenette

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Desk, laptop workspace, blackout curtains, soundproofing

Studio Suite, 2 Queen Beds

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications, Mobility)

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 Bedroom, Accessible (Communications, Mobility)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communications, Mobility)

Desk, laptop workspace, blackout curtains, soundproofing

Studio Suite, 1 King Bed, Accessible (Communications, Mobility)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications)

Desk, laptop workspace, blackout curtains, soundproofing

Studio Suite, 2 Queen Beds, Accessible (Communications)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Kitchenette

Desk, laptop workspace, blackout curtains, soundproofing

Studio Suite, 2 Queen Beds, Kitchenette

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout curtains, soundproofing

Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Country Inn & Suites by Radisson, New Braunfels, TX
Pool
Breakfast included
Parking included
Free WiFi
3.9 out of 5, Good, (1002)
The price is €142
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Country Inn & Suites by Radisson, New Braunfels, TX

About this property

Candlewood Suites New Braunfels, an IHG Hotel

Suburban hotel with a fitness center and a 24-hour business center
A fitness center, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Housekeeping is available on request.
Candlewood Suites New Braunfels, an IHG Hotel offers 83 air-conditioned accommodations with DVD players and coffee/tea makers. 39-inch LED televisions come with premium cable channels and pay movies. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This New Braunfels hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Candlewood Suites New Braunfels, an IHG Hotel. During your stay, you'll be within walking distance of New Braunfels Conservation Society. Features include free WiFi in public areas and free self parking, plus a gym.
  • Free WiFi and wired Internet
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • 13 minutes by car from San Marcos Premium Outlets and 6 minutes from Gruene Hall
  • Pets welcome for a fee
There's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 400 square feet (37 square meters) and includes conference space. A fitness center, a library, and a terrace are also featured at the business-friendly Candlewood Suites New Braunfels, an IHG Hotel. Free self parking is available.

This New Braunfels hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • On-site parking available only on request
  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Things to do

  • Fitness centre

Family friendly

  • DVD player
  • Free cots/infant beds
  • Full-sized fridge
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Separate dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Library
  • Vending machine

Guest services

  • Dry-cleaning service
  • Front desk (limited hours)
  • Housekeeping (on request)
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (400 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 39-inch LED TV
  • TV channels
  • DVD player
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Fridge
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 75 per pet, per week (maximum USD 150.00 per stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per week (maximum USD 150.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood New Braunfels
Candlewood Suites Aparthotel New Braunfels
Candlewood Suites New Braunfels
New Braunfels Suites
Candlewood Suites New Braunfels Aparthotel
Candlewood Suites Braunfels
Candlewood Suites New Braunfels
Candlewood Suites New Braunfels, an IHG Hotel Hotel
Candlewood Suites New Braunfels, an IHG Hotel New Braunfels

Candlewood Suites New Braunfels, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 316 out of 681 reviews" "
Rating 8 - Good. 193 out of 681 reviews" "
Rating 6 - Okay. 88 out of 681 reviews" "
Rating 4 - Poor. 51 out of 681 reviews" "
Rating 2 - Terrible. 33 out of 681 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yadira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds
Stayed 2 nights in Jul 2024

10/10 Excellent

Yadira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds!!
Stayed 1 night in Jul 2024

8/10 Good

Kathy L.

Business traveller
Liked: Amenities
I learned that longer stays receive a better rate. It was very good. The room was clean and very comfortable. The hotel is under renovation and most of the rooms do not have a desk or a table. I ended up buying a small, inexpensive folding table at a local Walmart.
Stayed 12 nights in Jul 2024

6/10 Okay

Casi

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Overall, the property met our basic needs - hot shower and beds. While I understand the property is currently being updated, there were several terrible odors which caught our attention - the 2nd floor hallway and the elevator both had 2 different pungent smells. Perhaps it was the carpet? Maybe replacement of the carpet is part of the update?
Stayed 1 night in Aug 2024

4/10 Poor

Johan

Disliked: Staff & service
The bed sheet was torn, and the bathroom countertop was dirty with soap, clearly not having been cleaned. The shower faucet alternated between very hot and very cold. The room I received looked nothing like the one in the booking photo, particularly in terms of the furniture. For $129 per night, I do not recommend this place.
Stayed 1 night in Jul 2024

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent room. There was a smell and the ice machine didn't work but yes I would stay again. Perfect location for Gruene.
Stayed 1 night in Feb 2024

4/10 Poor

Jayson

Business traveller, Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller bad, bathtub stained, staff a bit short(not rude, but not nice at all), very limited parking
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
2 star motel for 4 star price
Checked in relatively late in the evening and woke up dead-asleep clerk. Was given a first floor room initially, but as soon as we entered the room, my kid killed a roach on the counter. This was after we made our way down the hallway that had no baseboards put back on. The toilet was also leaking water all over the floor from the base. We were then moved the the 3rd floor. The rooms were clearly very newly “remodeled” but things like old, dingy face plates left behind and everything just seems so low quality.
Stayed 2 nights in Jul 2024

8/10 Good

Mary

Travelled with family
Liked: Staff & service, property conditions & facilities
Disappointed that there was no breakfast provided
Stayed 1 night in Jul 2024

8/10 Good

Haley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, ease in checking in & checking out. Too bad no breakfast altho not a deal breaker. Would consider returning in future.
Stayed 1 night in Jul 2024

6/10 Okay

Don

Disliked: Staff & service
No continental breakfast made it unique
Stayed 1 night in Jul 2024

10/10 Excellent

Xzavier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Mary

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Edward

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 7 nights in May 2024

10/10 Excellent

Ralla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was wonderful. Randy at the desk evenings was great. He went above and beyond to see our stay was a great experience.
Stayed 14 nights in May 2024

6/10 Okay

Piyoosh

Business traveller
Liked: Cleanliness
Stayed 2 nights in May 2024

10/10 Excellent

Cinthya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Mar 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Great location all around
Stayed 1 night in Apr 2024

6/10 Okay

Tracy, San Antonio

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
What I saw online and what I got were two different things. This is an aged property. The rust, damage and mold on display made me second guess my decision whole heartedly. The rain gathering on the A/C unit(inside the room), The aged chairs, the DVD player that was just sitting unplugged and no connecting cables, The thin overused towels, mold and dirty caulking all thru the bathroom, The rear entrance that required no key card. Should I stop there? I thought I was paying for a better place by the look of the price and the pictures. Is it common knowledge of the $75 pet deposit required but not mentioned when making reservations? I might of had second thoughts if I knew a high school track team had several rooms in the same hallway too.
Stayed 2 nights in Apr 2024

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the comfortable beds and convenient location. The staff was also very nice. The TV worked fine except for using the channel guide to see what is showing on all channels. The shower temperature was good but the pressure wasn’t so great.
Stayed 2 nights in Apr 2024

4/10 Poor

Susan

Travelled with family
Disliked: Amenities, property conditions & facilities
The bed made a lot of noise when sat on and whiling sleeping, if you turn from one side to the other. Sheets also had stains and the room felt like it was put together quickly
Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sealady
Very comfortable stay. Clean room friendly staff. Only problem was the drain in the shower was slow to drain.
Stayed 2 nights in Mar 2024

6/10 Okay

Randall, Red Feather Lakes

Travelled with partner
Liked: Staff & service
Good rate for a multi night stay. Staff was good, room is okay, but in need of a new mattress and some minor repairs. Value was okay, but noisy in room above and road noise from I-35 is definitely there. Overall not disappointed due to price. Laundry had 1 broken washer but is no charge. Workout room was good.
Stayed 10 nights in Mar 2024

4/10 Poor

Andrew

Disliked: Cleanliness, staff & service
Front desk service was horrible and didn’t care, rooms are dirty and feel very dirty upon entry. Smoke smell in a room that’s non smoking, limited towels and toilet paper. Overall would not ever stay again
Stayed 3 nights in Mar 2024