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Best Western Inn & Suites

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Inn & Suites

Pillow-top beds, desk, laptop workspace, blackout curtains
Lobby
Reception
Laundry room
Outdoor pool

Reviews

7.4 out of 10

Good

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
1493 N I-H 35, New Braunfels, TX, 78130-2816
  • Guadalupe River
    17 min walk
  • Lake Dunlap
    17 min walk
  • New Braunfels MarketPlace
    3 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    32 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Exterior)

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Exterior)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Exterior)

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Exterior)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Exterior)

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Exterior)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Exterior)

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Exterior)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Interior)

Pillow-top beds, desk, laptop workspace, blackout curtains

Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Interior)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed, Interior)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed, Interior)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Interior)

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Interior)

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Interior)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed, Interior)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed, Interior)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed, Interior)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed, Interior)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Exterior)

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking (Exterior)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Interior)

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Interior)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Smoking (Exterior)

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Smoking (Exterior)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Interior)

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Interior)

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

La Quinta Inn & Suites by Wyndham New Braunfels

Pool
Hot tub
Breakfast included
Pet-friendly
3.8 out of 5, Good, (1002)
The price is €87
for 1 night
includes taxes & fees
14 Jan - 15 Jan
La Quinta Inn & Suites by Wyndham New Braunfels

About this property

Best Western Inn & Suites

Hotel in New Braunfels with free breakfast and a 24-hour business center
Along with an outdoor pool, this hotel has a 24-hour business center and a conference center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, a business center, and conference space.
Best Western Inn & Suites offers 61 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Braunfels hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

An outdoor pool and a spa tub are on site.
Our customers tell us they can't get enough of the helpful staff at Best Western Inn & Suites. During your stay, you'll be within walking distance of Guadalupe River. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the outdoor pool or soak in the spa tub
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Just a 3-minute drive from New Braunfels MarketPlace and a few minutes from New Braunfels Conservation Society
Best Western Inn & Suites offers its guests an outdoor pool and a spa tub. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 700 square feet (65 square meters) and includes a conference center. The business-friendly Best Western Inn & Suites also features a vending machine, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

Smoking is allowed in designated areas at this New Braunfels hotel.

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:30 AM

Things to do

  • Outdoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Fridge

Conveniences

  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (700 square feet of space)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Inn New Braunfels
Best Western New Braunfels
Best & Suites New Braunfels
Best Western Inn & Suites Hotel
Best Western Inn & Suites New Braunfels
Best Western Inn & Suites Hotel New Braunfels

Best Western Inn & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 299 out of 900 reviews" "
Rating 8 - Good. 265 out of 900 reviews" "
Rating 6 - Okay. 153 out of 900 reviews" "
Rating 4 - Poor. 93 out of 900 reviews" "
Rating 2 - Terrible. 90 out of 900 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Briayanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel near the downtown area! Comfortable bed, nice sitting area and good sized mini fridge. No complaints! The breakfast was good, items were limited to for me due to my gluten intolerance but other than that it was good.
Stayed 1 night in Sep 2024

2/10 Terrible

Tiburcio

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Roy

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Virginia

Stayed 1 night in Sep 2024

2/10 Terrible

Debra

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy air conditioner—cooling not adjustable—no extra blanket, no water pressure in sink—over-all, a dingy gross room. What was to have been a four night stay was reduced to one and then we checked out. It was disgusting and we won’t be using Expedia for future travel needs.
Stayed 4 nights in Aug 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jose J

Stayed 3 nights in Jul 2024

8/10 Good

James

Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, well maintained, froendly and helpful staff. Will stay again.
Stayed 4 nights in Jul 2024

10/10 Excellent

Porfiria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and quiet , definitely will rent again
Stayed 1 night in Jul 2024

10/10 Excellent

Pat

Stayed 2 nights in Jul 2024

10/10 Excellent

Dante Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to rest after a long day on river tubing
Stayed 1 night in Jul 2024

6/10 Okay

Sergio

Liked: Cleanliness, staff & service, room comfort
Check inn was slow and painful, multiple forms to fill out, front desk manually types all your information even after you have completed online….makes no sense. Room was overpriced noisy neighbours….
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

jeff

Travelled with family
Liked: Cleanliness, staff & service
The front desk staff was very helpful and friendly.
Stayed 1 night in Jun 2024

10/10 Excellent

Bill

Stayed 1 night in Jun 2024

10/10 Excellent

Cindy, Fresno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a project and the rooms never disappoint at best western.
Stayed 3 nights in Jun 2024

4/10 Poor

Stacey

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Lorena

Stayed 1 night in Jun 2024

10/10 Excellent

Idana

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Delightful jewel in the rough.
There is a newer part of the hotel with rooms opening to the hotel corridor. The part of the hotel we stayed in is the original older two story section with stairs (no elevator) and outside doors that has been tastefully remodeled. The room was quiet with a very comfortable bed. It is a nice size and well furnished including a microwave and refrigerator. The breakfast is good. It also has a nice pool which we did not use. It is convenient to the free way. stores, restaurants, and attractions. Since we have family nearby, we will be staying there whenever we visit them. I highly recommend this hotel.
Stayed 3 nights in Jun 2024

6/10 Okay

Natasha

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

Julia

Liked: Cleanliness, property conditions & facilities
Everything was good
Stayed 1 night in May 2024

6/10 Okay

Harry

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The scrambled eggs were round disc didn’t seem fresh. Suggested electrical plates and switches be changed out to white and led lighting be put in. A little color of paint in the room to lighten it up. It would be nice if the lamps had USB ports in them or a wall jack. The landscaping up front with more flowers could give it more curb appeal
Stayed 3 nights in May 2024

10/10 Excellent

Cher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

hannah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the river!! Afordable!! And clean
Stayed 1 night in Jun 2024