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Neuchatel City Hotel

3.0 star property

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Photo gallery for Neuchatel City Hotel

Exterior
Aerial view
Reception
Exterior
Superior Double Room

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Pet-friendly

Explore the area

Map
17 Av. de la Gare, Neuchatel, NE, 2000
  • Theatre du Passage
    ‪2 min walk‬
  • Lac de Neuchatel
    ‪7 min walk‬
  • Neuchatel Botanical Garden
    ‪13 min walk‬
  • Bern (BRN-Belp)
    ‪63 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Twin Room

Basic Twin Room

Basic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

  • Sleeps 3
  • 1 King Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Single Room

Basic Single Room

Basic Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 22 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room, 3 Single Beds

Basic Room, 3 Single Beds

Basic Room, 3 Single Beds

  • 30 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Economy Single Room

In-room safe, desk, laptop workspace, free WiFi

Economy Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Twin Room

In-room safe, desk, laptop workspace, free WiFi

Economy Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Reception

Hotel Touring au Lac

  • Pet-friendly
  • Free WiFi
  • Breakfast available
  • Laundry
4.0 out of 5, Very good, (368)
The price is €126
for 1 room
includes taxes & fees
7 Apr - 8 Apr
Hotel Touring au Lac

About this property

Neuchatel City Hotel

Hotel in Neuchatel with bars and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and 2 coffee shops/cafes. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a snack bar/deli, self parking, and a business center are onsite.
Neuchatel City Hotel offers 100 accommodations with safes and hair dryers. 82-cm LED televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).
During your stay at Neuchatel City Hotel, you're just a quick walk from Theatre du Passage. Features include free WiFi in public areas and a free manager's reception, plus 2 bars.
  • Free WiFi (speed: 50+ Mbps)
  • Drinking and dining options include 2 coffee shops/cafes, a restaurant, and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, locker space, and a business center
  • Steps from Theatre du Passage and Galerie Quint-Essences
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as 2 coffee shops/cafes and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. WiFi is free in public spaces.

You'll find a business center on site. Neuchatel City Hotel also features laundry facilities, a front-desk safe, and an elevator. For a fee, parking is available.

This 3-star Neuchatel hotel is smoke free.

The hotel hosts a free manager's reception daily.
Fiorello - This family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Languages

Croatian, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CHF 20 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 19.90 for adults and CHF 11 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Fiorello

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 82-cm LED TV with cable channels

More

  • Desk
  • Heating
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of CHF 25 (exact amount varies) at check-out

Access methods

Staffed front desk

Pets

  • Pets: CHF 25 per pet, per night, plus a deposit of CHF 100 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 19.90 for adults and CHF 11 for children
  • Self parking fee: CHF 20 per night
  • Pet deposit: CHF 100 per stay
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of CHF 25 (exact amount varies) at check-out.
Property Registration Number CHE-377.608.385

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Neuchatel City Hotel Hotel
Neuchatel City Hotel Neuchatel
Neuchatel City Hotel Hotel Neuchatel

Neuchatel City Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 50 out of 188 reviews
Rating 8 - Good. 77 out of 188 reviews
Rating 6 - Okay. 32 out of 188 reviews
Rating 4 - Poor. 14 out of 188 reviews
Rating 2 - Terrible. 15 out of 188 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neuchâtel Dec 2024
Convenient for station and city centre, bus stop within 25 metres. Clean room
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Rebecca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Walo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr zufrieden!
Die Lage des Hotels liegt genau zwischen Bahnhof und Altstadt, je 10 min zu Fuss. Ausgezeichnet. Das Hotel verfügt über eigene gedeckte Parkflächen für Autos. Ab dem 5. Stock tolle Sicht über Berge und See.
Stayed 2 nights in Nov 2024

10/10 Excellent

Thanasilen

Stayed 2 nights in Sep 2024

8/10 Good

Susan

Travelled with partner
Liked: Staff & service
Good
Stayed 1 night in Sep 2024

8/10 Good

Philippe

Stayed 2 nights in Sep 2024

8/10 Good

ROSARIO

Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, room comfort
la chambre était très grande mais mal équipée la lumière très inconfortable, des néons au plafond avec un interrupteur à la porte d'entrée. très peu de prise électrique, la moquette sale, des tâches partout la poubelle de la salle de bain pas vidée.
Stayed 2 nights in Sep 2024

2/10 Terrible

Hamid

Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed with Neuchâtel City Hote. It was a room and a bed. NO Air conditioning, No refrigerator, No Iron, No hair dryer, No Coffee, and No daily room service, and your room door is open to the main hallway. Very weird Hotel. I couldn't stay there. I asked for a refund but have been declined. I would not recommend this hotel to anybody. Not worth your money. My losst is your gain.
Stayed 3 nights in Sep 2024

6/10 Okay

Antoine

Stayed 1 night in Aug 2024

10/10 Excellent

paola

Business traveller
Liked: Cleanliness, staff & service, amenities
-
Stayed 5 nights in Sep 2024

4/10 Poor

Ramesh

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Property is ok . But rooms are pathetic. No cups, no kettle or any fan for ventilation. It was very warm outside.Check in at 4 pm is real spoil sport .
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes Preis Leistungsverhältnis
Guter Preis-Leistung. Sauber, gute Betten. Bad zwar sauber aber mit Zigarettengeschmack (vom Vorgänger?)
Stayed 2 nights in Aug 2024

8/10 Good

Karina

Stayed 1 night in Aug 2024

6/10 Okay

Florence

Stayed 1 night in Aug 2024

4/10 Poor

Patricia

Disliked: Property conditions & facilities, room comfort
Pas le top par rapport à d’autre
Grande chambre mais sans Clim avec 38 horrible Au bord de l’avenue de la gare du bruit catastrophique Petit déjeuner moyen
Stayed 2 nights in Aug 2024

8/10 Good

Kai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes, zuvorkommendes Personal. Die Zimmerausstattung ist nicht auf dem neuesten Stand. Das Frühstück ist völlig überteuert.
Stayed 1 night in Jul 2024

10/10 Excellent

Nichanun

Stayed 3 nights in Jul 2024

8/10 Good

Philippe, Boston

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very conveniently located near the train station but also not from the city center and the lake. We had a big room which we enjoyed. There was a balcony which we used though it faced a busy street. The rug in the room was dirty in some places, which is something we had not expected. But overall, a nice stay.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

YOUNGHO

Business traveller
Liked: Staff & service
Stayed 6 nights in Jun 2024

4/10 Poor

Zahid, East Meadow

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Location and staff very good. Everything so close but hotel try to charge you everything like, cleaning, extra hour if you can not check out at 11 and there is no fridge, no iron, no water bottle. Nothing if free. They try to ripe you off for everything.
Stayed 4 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Loic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024