Motel Casa Loma Neiva

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Motel Casa Loma Neiva

Minibar, soundproofing, free WiFi, bed sheets
Senior Room, 1 King Bed | Jetted bathtub
Presidential Room, 1 King Bed | Jetted bathtub
Jetted bathtub
Jetted bathtub

Reviews

2.0 out of 10

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
Kilometro 1 via neiva Palermo, Palermo, Huila, 412007
  • University Surcolombiana
    17 min walk
  • University Corporation of Huila
    3 min drive
  • Restaurante La Casa Del Folclor
    7 min walk
  • Neiva (NVA-Benito Salas)
    12 min drive

Room options

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Senior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Presidential Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Suite, 1 Queen Bed, Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Motel Casa Loma Neiva

Adults-only motel with a 24-hour front desk and a restaurant
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free motel. Self parking is free. Other amenities include 24-hour room service, a 24-hour front desk, and express check-in.
Motel Casa Loma Neiva offers 48 air-conditioned accommodations with private spa tubs and minibars. 38-inch LED televisions come with premium satellite channels.

Bathrooms include bathrobes, slippers, and complimentary toiletries. This Palermo motel provides complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Motel Casa Loma Neiva, you'll be within walking distance of Magdalena River. You'll find features like free self parking, plus a restaurant and a bar.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • 14 minutes by foot from Magdalena River and a 1-minute drive from University Surcolombiana
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Motel Casa Loma Neiva also features 24-hour room service, express check-in, and express check-out. Self parking is free.

This 3.5-star Palermo motel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 4:00 AM to noon.
Motel Casa Loma Neiva has a restaurant on site.
24-hour room service is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 4:00 AM–noon: COP 8000-10000 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Guest services

  • 24-hour front desk
  • Daily housekeeping

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • 38-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Minibar

More

  • Phone
  • Private hot tub
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 PM
Express check-in available

Check-out

Check-out before 5:30 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately COP 8000 to 10000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Casa Loma Neiva
Motel Casa Loma Neiva Motel
Motel Casa Loma Neiva Palermo
Motel Casa Loma Neiva Motel Palermo

Motel Casa Loma Neiva Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews" "
Rating 8 - Good. 0 out of 1 reviews" "
Rating 6 - Okay. 0 out of 1 reviews" "
Rating 4 - Poor. 0 out of 1 reviews" "
Rating 2 - Terrible. 1 out of 1 reviews" "

2.0/10

Cleanliness

2.0/10

Staff & service

2.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Karl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful service, stole my money
I know that motels in latin america are sex hotels. That is not why I am leaving a horrible review for them. When I arrived, they were very disorganized and had to call to figure out what expedia (hotels.com) is. Then they put us in room 34, which was tiny, had a moth the size of my hand in it, and in general very poor quality. Mind you I had the reserved the most expensive room, called "senior" here, and in their parlance, VIP. We were tired and they swiped my credit card to pay for the room at the entrance of the room before we entered. I knew that we had to talk to them about this in the morning, but was happy to sleep after a long road trip. The day later, I had to yell at the manager for her to "upgrade" us to Presidential (VIP were all taken). She said maybe we can come to an agreement on price. I told her let's take the difference of what I got (1 night suite, 2 nights VIP) and what I paid for and she agreed to ask the manager to refund this. Then in the VIP room gas made our eyes burn. The hot tub didn't fill up (the next day found out cleaning crew left pipes open so it couldn't fill), and the water cold when filling tub the last night. Refilled it, took a long time to do it with hot water, and called. BTW they don't answer that motel phone all that much. Anyway, asked to turn it on, and an hour later when water is cold, turned on. Last day, wanted to be reimbursed for the extra three nights of VIP level, got on phone with owner and she said no!
Stayed 3 nights in Nov 2020