Hotel Santander Plaza

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Santander Plaza

Desk, laptop workspace, free WiFi, bed sheets
Exterior
View from property
Reception
Point of interest

Reviews

4.0 out of 10

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
Carrera 4 #7-63, Neiva, 410010
  • Santander Park
    1 min walk
  • Neiva Cathedral
    1 min walk
  • University Corporation of Huila
    20 min walk
  • Neiva (NVA-Benito Salas)
    11 min drive

Room options

Executive Quadruple Room

  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Family Room

  • 24 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

Superior Room, Balcony, City View

  • 16.5 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Executive Room

  • 12.0 sq m
  • Sleeps 2
  • 1 Double Bed

Executive Double Room, Balcony, City View

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Executive Triple Room, Balcony, City View

  • 16.5 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Executive Triple Room

  • 13.2 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About this property

Hotel Santander Plaza

Hotel with free breakfast, steps from Santander Park
This hotel features concierge services, a 24-hour front desk, and free breakfast. WiFi in public areas is free.
Hotel Santander Plaza offers 28 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries and ceiling fans. 32-inch Smart televisions come with premium digital channels and Netflix.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided daily.

During your stay at Hotel Santander Plaza, you're just a quick walk from Santander Park. Enjoy features like free breakfast and free WiFi in public areas, plus concierge services.
  • Free local cuisine breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Services include a concierge
  • Steps from Santander Park and 11 minutes by foot from Magdalena River
  • Pets welcome for free
Free breakfast is available daily. WiFi is free in public spaces. Hotel Santander Plaza also features concierge services and a water dispenser.

Smoking is allowed in designated areas at this 3-star Neiva hotel.

Guests are served free local cuisine breakfast daily from 7:00 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM–9:30 AM

Conveniences

  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping

Outdoors

  • Nature reserve

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Lever door handles
  • Smooth flooring in room
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • At least 80% of lighting from LEDs
  • Designated smoking areas (fines apply)
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch smart TV
  • Digital channels
  • Netflix
  • Premium channels
  • Streaming services

More

  • Access via exterior corridors
  • Desk
  • Laptop-friendly workspace
  • LED light bulbs
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

Hotel Santander Plaza Hotel
Hotel Santander Plaza Neiva
Hotel Santander Plaza Hotel Neiva

Hotel Santander Plaza Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 1 reviews" "
Rating 8 - Good. 0 out of 1 reviews" "
Rating 6 - Okay. 0 out of 1 reviews" "
Rating 4 - Poor. 1 out of 1 reviews" "
Rating 2 - Terrible. 0 out of 1 reviews" "

4.0/10

Cleanliness

10/10

Staff & service

2.0/10

Amenities

2.0/10

Property conditions & facilities

Reviews

4/10 Poor

Vojtech

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I will start with the good part: staff were friendly, helpful and patient with my limited Spanish skills. The room I received was poorly equipped and seemingly in midst of reconstruction. Although this was a budget decision and I didn't pay much, the price should cannot justify missing toilet seat and broken shower with one temperature: cold. The water was flowing in one stream like from a hose attached to the wall. The walls had numerous wet stains and dark spots that I decided I won't inspect closer. You'll get one towel and one tiny soap bar which you will be moving from sink to shower. Liquid soap dispensers were empty. There were stains on the sheets and other signs of dirt around the room. Not suitable for people with any issues, the stairs are steep and there's no elevator. Luckily, I only stayed overnight and left early in the morning. Owners should act swiftly to make these rooms at least half decent. Again thank to the reception staff who are friendly and hard-working.
Stayed 1 night in Nov 2024