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The Cliff Hotel

4.5 star property
VIP Access

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Photo gallery for The Cliff Hotel

Lobby
View from property
Villa Five
View from property
2 outdoor pools, pool umbrellas, pool loungers

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking available
  • Pool
  • Bar
  • Breakfast available
  • Room service
  • Gym

Explore the area

Map
West End Road, Negril, Westmoreland
  • Negril Lighthouse
    ‪11 min walk‬
  • Negril Cliffs
    ‪4 min drive‬
  • Seven Mile Beach
    ‪20 min drive‬
  • Negril (NEG-Negril Aerodrome)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for One Bedroom Suite

One Bedroom Suite

One Bedroom Suite

  • 67 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Junior Suite

Deluxe Junior Suite

Deluxe Junior Suite

  • 56 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa Five

Villa Five

Villa Five

  • 465 sq m
  • Ocean view
  • Sleeps 10
  • 5 King Beds

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Villa Two

Villa Two

Villa Two

  • 111 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa Four

Villa Four | Living area

Villa Four

  • 390 sq m
  • Sleeps 8
  • 4 King Beds

View all photos for Junior Studio Suite

Junior Studio Suite

Junior Studio Suite

  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa One

Villa One

Villa One

  • 98 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

Royalton Negril, An Autograph Collection All-Inclusive Resort

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
3.7 out of 5, Good, (1004)
The price is €535
for 1 room
includes taxes & fees
8 Mar - 9 Mar
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About this property

The Cliff Hotel

Luxury Negril hotel in West End with 2 outdoor swimming pools
Along with 2 outdoor pools, this hotel has a full-service spa and a restaurant. WiFi in public areas is free. Other amenities include 3 bars/lounges, a 24-hour fitness center, and a poolside bar.
The Cliff Hotel offers 33 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kiyara Spa on the Cliff has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at The Cliff Hotel. During your stay, you're just a quick walk from Jamaica Beaches. Enjoy features like free WiFi in public areas, plus 2 outdoor pools and 3 bars.
  • Free WiFi
  • Enjoy international cuisine while dining at Zest at the Cliff
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to facials, body scrubs, or body treatments at Kiyara Spa on the Cliff
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym, fitness classes, and Pilates classes
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • 7 minutes by foot from Jamaica Beaches and a 4-minute drive from Negril Cliffs
  • Airport and beach shuttle service available for a fee
The Cliff Hotel offers its guests a full-service spa, 2 outdoor swimming pools, a 24-hour fitness center, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces.

Spa services, a terrace, and an arcade/game room are also featured at the luxury The Cliff Hotel. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Negril hotel.

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 10:30 AM.
Zest at the Cliff - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (surcharge; includes in/out privileges)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Beach shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–10:30 AM: USD 20 for adults and USD 10 for children
  • 1 restaurant
  • 3 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • Zest at the Cliff

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • Fitness classes
  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Pilates classes
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Fridge

Conveniences

  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • In-room accessibility
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 15 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 for adults and USD 10 for children
  • Airport shuttle fee: USD 190 per room (roundtrip)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
The Cliff Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

Property is also known as

Cliff Hotel Negril
Cliff Negril
The Cliff Hotel Hotel
The Cliff Hotel Negril
The Cliff Hotel Hotel Negril

The Cliff Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 206 out of 242 reviews
Rating 8 - Good. 29 out of 242 reviews
Rating 6 - Okay. 3 out of 242 reviews
Rating 4 - Poor. 3 out of 242 reviews
Rating 2 - Terrible. 1 out of 242 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sherica

.
Stayed 1 night in Aug 2024

2/10 Terrible

Jody-Ann

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Leila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Adrienne

Travelled with partner
Great property
Stayed 3 nights in May 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, beautiful suite and fabulous views.
Stayed 4 nights in May 2024

10/10 Excellent

Rachel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property!
Stayed 1 night in Apr 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Edie, Louisville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great service, massage was amazing
Stayed 2 nights in Mar 2024

10/10 Excellent

Farah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED this place. The property is just as beautiful as pictured and so relaxing. A nice contrast to a lot of the all-inclusive resorts that are typically busy and noisy. The staff is also so nice and welcoming. We met some amazing new friends and can’t wait until we visit again. Special thanks to Vernon and O’Neil for taking care of us!
Stayed 3 nights in Mar 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the most beautiful property I've ever stayed at.
Stayed 3 nights in Feb 2024

10/10 Excellent

Darrell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful well kept. Amazing staff. Great restaurant
Stayed 5 nights in Jan 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. We loved the restaurant. I enjoyed sitting on the chairs near the cliffs listening to the waves .
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet.
Stayed 2 nights in Feb 2024

8/10 Good

Yana

Liked: Cleanliness, staff & service, property conditions & facilities
Breathtaking views, very relaxing, great staff, bad WiFi if you need to work, very bad water pressure.
Stayed 1 night in Feb 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a fabulous location, with amazing views of the sunset over the ocean. The staff are wonderful, especially LT the poolside bartender
Stayed 9 nights in Jan 2024

10/10 Excellent

Buddhika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful, property has amazing views and absolutely stunning resort..
Stayed 1 night in Jan 2024

10/10 Excellent

Nikole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came to Jamaica to celebrate my 40th birthday with friends and we all had an amazing time at The Cliff Hotel. The staff was extremely pleasant, and they even went out of their way to make a happy birthday sign with a Prosecco for my friends and I to celebrate. The property was very clean and the rooms were very spacious. And the sunset view was unforgettable. I would definitely come back and stay again.
Stayed 2 nights in Jan 2024

8/10 Good

Sonal

Liked: Cleanliness, staff & service
While this was listed as a five star it didn’t feel like one.
Stayed 10 nights in Dec 2023

10/10 Excellent

Becky

Travelled with family and small children, Travelled with group
Stayed 3 nights in Jan 2024

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Yoonjin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the guests in our party had a wonderful massage by Carolyn at the spa that is partly outdoors where you can hear the sound of the waves - highly recommend this experience to anyone staying at the cliff hotel! One of us was celebrating a birthday and we were surprised with champagne and chocolates in the room - it was a touching gesture and we really appreciated it! Each and every staff member’s attentiveness to detail and care played a big role in making our stay so special - thank you!
Stayed 3 nights in Jan 2024

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024