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Sandy Haven Resort

4-star property
Norman Manley Boulevard, Negril, Westmoreland (01) 562 1066
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2.0 out of 5
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"issue's with Air conditioning that took 3 days to fix, not great in hot weather conditions. Beach was amazing and the hotel definitely stood out as o ... " More

By Rambo Davis on Tue 28 Jan 2014

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Junior Suite, 1 King Bed, Non Smoking, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Non Smoking, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, Non Smoking, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds, Non Smoking, Oceanfront

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Sandy Haven Resort. During your stay, you're just a quick walk from Jamaica Beaches. Free WiFi in public areas, free self-parking and 2 restaurants are available.

  • Free WiFi
  • Free self-parking
  • The 2 restaurants, beach bar and 2 bars/lounges offer choices for drinking and dining
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with body scrubs, massages or manicures and pedicures at Sandy Haven Resort Spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute walk from Jamaica Beaches and 13 minutes on foot from Seven Mile Beach
  • Airport and local-area shuttle service available for a fee

Sandy Haven Resort ratings based on 2 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Sandy Haven Resort

Other (1) Friends (1)
1 out of 5

Cold showers every day

I arrived at the hotel on Friday 14th Feb to find there was no hot water. After a cold shower the next morning, I complained to reception and a maintenance man was sent to my room. By the evening, I still had no hot water, so had another cold shower. When I went to reception to complain the following morning, there were two guests that were furious, as they said they had no hot water for their entire 5 day visit. I realised that the receptionist had been dishonest when she sent someone to look at my shower, as there was no hot water throughout the hotel and this had been an issue for days. The receptionist assured me that the plumber was on site and I would have hot water by the end of the day. I asked to see the manager, but was continuously told that she was not on site. When I had no hot water the following morning, I went to the reception to make yet another complaint and I ran into the manager by chance. I asked for a refund so that I could move to another hotel. She assured me that the plumber was on site and there would be hot water by the end of the day. This did not happen. It was not until Tuesday night that some rooms had hot water. I had to use the shower in another room to get hot water. However, it was back to cold water the following morning. I got hot water on Wednesday night and Thursday morning before it was back to cold on Thursday night. When I left on Friday, there was no hot water. This is totally unacceptable, the hotel should be removed from your website and all others. There have been problems with the hot water from December, which the hotel has known about and the hotel has continued to take money from innocent customers like myself, knowing that they cannot supply a basic thing as hot water. They offered a 15% discount for each night that we did not have hot water but when I went to claim my discount, I was told that I had to claim it back from the agent that I booked with. I argued against this, as the money that I paid has already been passed to the hotel, but they refused to credit my card. I assume I will never see this discount.

Posted by on 24 Feb 2014

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3 out of 5

Great boutique get away

issue's with Air conditioning that took 3 days to fix, not great in hot weather conditions. Beach was amazing and the hotel definitely stood out as one of the more boutique hotels in Negril which was nice. Be aware that after 9:30/10pm it is very hard to get dinner as everything closes, restaurants, room service etc etc. Besides this is a great place to stay and i had a wonderful holiday

Posted by on 28 Jan 2014

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About the Sandy Haven Resort

Location Norman Manley Boulevard, Negril, Westmoreland 00000

Property Features

Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Sandy Haven Resort such as an outdoor pool and a hot tub. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a beach bar. Public spaces have free WiFi. This beach hotel also offers a fitness centre, a garden and a terrace. Limited free parking is available on a first-come, first-served basis. This 4-star Negril hotel is smoke free.

  • 35 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 2 bars or lounges
  • 650 sq ft of conference space
  • 60 sq. m of conference space
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Television in lobby
  • On-site shopping
  • No smoking on site
  • Bar on the beach

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Sandy Haven Resort offers 35 accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, designer toiletries and complimentary toiletries. This Negril hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Private balcony or patio (furnished)
  • Separate bedroom
  • Minibar
  • iPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Bath or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Bongos – This fine-dining restaurant only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 10 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Mountain biking nearby
  • Windsurfing nearby
  • Horse riding nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Ecotours nearby
  • Segway rental/tour nearby
  • Golf lessons available nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sandy Haven Resort Spa. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

  • Minimum age to access spa is 12
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children 11 and younger are not allowed at this property. All guests older than 11 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Carbon monoxide detector
  • No lifts
  • Smoke detector
  • Cash or credit card deposit required
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 100 per person (return)
  • Late check-out fee: USD 150 (subject to availability)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sandy Haven
  • Sandy Haven Negril
  • Sandy Haven Resort
  • Sandy Haven Resort Negril
  • Sandy Haven Resort Hotel
  • Sandy Haven Resort Negril
  • Sandy Haven Resort Hotel Negril

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 11 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.