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Hotel Riu Palace Tropical Bay - All Inclusive

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Palace Tropical Bay - All Inclusive

Sports facility
Aerial view
On the beach, white sand, sun-loungers, beach towels
Aerial view
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Pool
    Pool
  • All-inclusive
    All-inclusive
  • Gym
    Gym
  • Breakfast included
    Breakfast included

Explore the area

Map
Norman Manley Boulevard, Bloody Bay Beach, Negril, Westmoreland
  • Bloody Bay
    1 min walk
  • Bloody Bay Beach
    10 min walk
  • Hedonism II
    16 min walk
  • Negril (NEG-Negril Aerodrome)
    9 min walk

Room options

View all photos for Junior Suite, Garden View (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Garden View (B2C-CAN)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Oceanfront (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Connecting Rooms, Oceanfront (C)

  • Sleeps 8
  • 2 Double Beds

View all photos for Junior Suite, Oceanfront (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Oceanfront (B2C-CAN)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (B2C-CAN)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Sea View (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Partial Sea View (L)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (U)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (C)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Garden View (C)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (C)

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Oceanfront (C)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Garden View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Garden View (U)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Garden View (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Garden View (L)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (U)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Oceanfront (U)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (B2C-US)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (C)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (B2C-US)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (B2C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Oceanfront (B2C)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (B2C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Garden View (B2C)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (B2C-CAN)

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (E)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Garden View (E)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Connecting Rooms, Oceanfront (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Connecting Rooms, Oceanfront (B2C-CA)

  • Sleeps 8
  • 2 Double Beds

View all photos for Junior Suite, Oceanfront (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Oceanfront (L)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Ocean View (E)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (E)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (B2C-CAN)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Oceanfront (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, 2 Bedrooms, Oceanfront (B2C-US)

  • Sleeps 8
  • 2 Double Beds

View all photos for Suite, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (L)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Oceanfront (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, 2 Bedrooms, Oceanfront (U)

  • Sleeps 8
  • 2 Double Beds

View all photos for Junior Suite, 2 Bedrooms, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, 2 Bedrooms, Ocean View (U)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Connecting Rooms, Ocean View (C)

  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

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About this property

Hotel Riu Palace Tropical Bay - All Inclusive

Stylish property on the shore with 2 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Tropical Bay - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Housekeeping is available on request.
Hotel Riu Palace Tropical Bay - All Inclusive offers 452 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. Plasma televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. This Negril property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Hotel Riu Palace Tropical Bay - All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Jamaica Beaches. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • The 5 restaurants, swim-up bar, and poolside bar offer choices for drinking and dining
  • Take a swim in the 2 outdoor pools or soak in the spa tub
  • Treat yourself to aromatherapy, body wraps, or massages at Renova Spa
  • Services include a kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a sauna, and sailing
  • Guests have great things to say about the beach and the clean accommodations
  • 10 minutes by foot from Bloody Bay Beach and a 2-minute drive from Seven Mile Beach
Hotel Riu Palace Tropical Bay - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Tropical Bay - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a spa tub. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

A children's pool, a sauna, and spa services are also featured at the family-friendly Hotel Riu Palace Tropical Bay - All Inclusive. Self parking is free.

This 4-star Negril property is smoke free.

Guests are served free buffet breakfast daily from 7 AM to 11 AM.
Hotel Riu Palace Tropical Bay - All Inclusive has 5 restaurants on site.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)
Dining and beverage availability limited at one or more venues

Water activities

Kayaking
Sailing
Snorkeling
Snorkeling excursions
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Dancing
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM–11 AM
  • 5 restaurants
  • 4 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Motorised watercraft
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • A hot tub
  • Volleyball
  • Waterskiing
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Free supervised childcare
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas

Spa

  • Aromatherapy
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Reflexology
  • Sauna
  • Hot tub

Accessibility

  • This property does not have any lifts

More

  • At least 80% of lighting from LEDs
  • Beach towels
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Plasma TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Separate sitting area
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Tropical Bay - All Inclusive

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Riu Palace Tropical
Riu Palace Tropical Bay
Riu Palace Tropical Bay All Inclusive
Riu Palace Tropical Bay All Inclusive Negril
Riu Palace Tropical Bay Negril
Riu Tropical
Riu Tropical Bay
Riu Tropical Bay Palace
Riu Tropical Palace Bay
Tropical Bay
Riu Tropical Inclusive Negril
RIU Palace Tropical Bay All Inclusive
Hotel Riu Palace Tropical Bay - All Inclusive Negril

Hotel Riu Palace Tropical Bay - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 566 out of 1008 reviews" "
Rating 8 - Good. 240 out of 1008 reviews" "
Rating 6 - Okay. 111 out of 1008 reviews" "
Rating 4 - Poor. 47 out of 1008 reviews" "
Rating 2 - Terrible. 44 out of 1008 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Starshawana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was very entertaining, and the food was amazing.
Stayed 3 nights in Aug 2024

6/10 Okay

Deon

Property was nice, but we had three bad experiences of roaches in the restaurants.
Stayed 4 nights in Aug 2024

10/10 Excellent

Al-khaliq Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice and the food was great even the specialty restaurants
Stayed 3 nights in Aug 2024

2/10 Terrible

Triniese

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at the riu back in 2022 and I loved it. I'm not sure if the staff have changed but nobody is friendly. The quality of food is very poor I didn't enjoy the jerk hut but I left the resort to eat
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Birthday Trip Ever
The staff was PHENOMENAL!! DO YOU HEAR ME - PHENOMENAL!! Despite being personally affected by Hurricane Beryl that had taken place about a week before my trip, the staff was pleasant and seemed to care about my comfort and enjoyment. The food and drinks were really good and diverse. I have zero complaints. The premises was clean and well kept.
Sunset view from Jerk Hut area
Beach view from the Jerk Hut area
Walk-up / Swim-up Bar
Stayed 4 nights in Jul 2024

6/10 Okay

Zhaneta

Liked: Cleanliness
Stayed 7 nights in Aug 2024

10/10 Excellent

Karla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Birthday Trip Ever
The staff was PHENOMENAL!! DO YOU HEAR ME - PHENOMENAL!! Despite being personally affected by Hurricane Beryl that had taken place about a week before my trip, the staff was pleasant and seemed to care about my comfort and enjoyment. The food and drinks were really good and diverse. I have zero complaints. The premises was clean and well kept.
Sunset view from Jerk Hut area
Beach view from the Jerk Hut area
Walk-up / Swim-up Bar
Friday night show by Staff
Stayed 4 nights in Jul 2024

6/10 Okay

Nichole

Disliked: Staff & service
Was not a fan of the hotel staff or limited activities. Food options were extensive but very few of options were good. we also had several power outages….Wouldn’t stay again.
Stayed 3 nights in Jul 2024

10/10 Excellent

olivia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I dont like the fact there was no elevator
Stayed 3 nights in Aug 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shows
Stayed 5 nights in Aug 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need elevator for visitor's and specialy staff
Stayed 5 nights in Aug 2024

10/10 Excellent

Sagar

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, no complaints.
Stayed 5 nights in Aug 2024

10/10 Excellent

Denise Lashawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

6/10 Okay

Coritta Nicole

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
We went for our anniversary in July of 2024 and had an amazing time. Reserve your dinners asap because the restaurants are small and fill up quickly. My only complaint is no elevators at this resort and we were on the third floor.
Stayed 4 nights in Jul 2024

8/10 Good

Dmitriy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and very good service
Stayed 5 nights in Jul 2024

8/10 Good

Alberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In room electrical options below average. Hard to connect and maintain connections. Not suitable for modern needs.
Stayed 6 nights in Jul 2024

6/10 Okay

Admir

Liked: Cleanliness, staff & service
Stayed 6 nights in Jul 2024

6/10 Okay

Hege

Liked: Property conditions & facilities
Nice property and facilities, but poorly ran. Room was not clean when we arrived, lock on the back door was broken. Room smelled moldy. Sun beds absolutely filthy. Good food. Beautiful beach.
Stayed 7 nights in Jul 2024

8/10 Good

Ngoc Uyen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is super friendly, but the food isn't that good.
Stayed 4 nights in May 2024

10/10 Excellent

Yahaira

Stayed 2 nights in Jul 2024

10/10 Excellent

Vicky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff service was remarkable...the activities and drinks were great ..... the bartender Sillion kept everyone entertained with his skills and his experience was magnificent....... My family and i really enjoyed the live band and shows each night.
Stayed 4 nights in Jul 2024

10/10 Excellent

Edwige

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything.
Stayed 6 nights in Jul 2024

10/10 Excellent

THOMAS, ROSWELL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best staff and great food. We have stayed at 6 resorts in Jamaica and this was the best,
Stayed 7 nights in Jul 2024

4/10 Poor

Laronda, Jamaica

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jul 2024