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Negril Palms

3.5 star property

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Photo gallery for Negril Palms

On the beach, sun-loungers, beach umbrellas, beach towels
Breakfast, lunch, dinner served; international cuisine, pool views
Standard Room, Garden View | View from room
Deluxe Room, Garden View
Poolside bar

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Breakfast available
  • Laundry

Explore the area

Map
Norman Manley Blvd, 7 Mile Beach, Negril
  • The Boardwalk Shopping Village
    ‪2 min walk‬
  • Seven Mile Beach
    ‪6 min walk‬
  • Time Square Mall
    ‪3 min drive‬
  • Negril (NEG-Negril Aerodrome)
    ‪5 min drive‬

Room options

View all photos for Standard Room, Garden View

In-room safe, free cots/infant beds, free rollaway beds, free WiFi

Standard Room, Garden View

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Deluxe Room, Garden View

In-room safe, free cots/infant beds, free rollaway beds, free WiFi

Deluxe Room, Garden View

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Similar properties

Restaurant

Travellers Beach Resort

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (999)
The price is €311
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Travellers Beach Resort

About this property

Negril Palms

Ocean view hotel with full-service spa, near Seven Mile Beach
At Negril Palms, catch some rays at the beach, pamper yourself at the full-service spa, or enjoy snorkeling. Change of towels is available on request.
Negril Palms offers 34 accommodations, which are accessible via exterior corridors and feature safes. Rooms open to balconies or patios. Cable television is provided.

Bathrooms include showers with rainfall showerheads. This Negril hotel provides complimentary wireless Internet access. Hair dryers and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us they can't get enough of Negril Palms's great location. During your stay, you're just a quick walk from Seven Mile Beach. Free WiFi in public areas, free self parking, and a full-service spa are available.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a restaurant, a beach bar, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with facials, body wraps, or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Seven Mile Beach and Jamaica Beaches
  • Airport shuttle service available for a fee
Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Negril Palms, pamper yourself with a treatment at the full-service spa and enjoy amenities like an outdoor pool.

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. WiFi is free in public spaces. This beach hotel also offers a garden and a terrace. Self parking is free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 10:30 AM.
Onsite venue - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–10:30 AM: USD 10-30 per person
  • 1 restaurant
  • 1 beach bar and 1 bar

Things to do

  • Full-service spa
  • Outdoor pool
  • Snorkelling

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - on the beach
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • Beach towels

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Hairdryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch TV
  • TV channels

More

  • Access via exterior corridors
  • Connecting rooms available
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Negril Palms

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 per person
  • Airport shuttle fee: USD 150 per person (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Negril Palms offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Negril Palms
Negril Palms Hotel
Palms Negril
Palms Hotel Negril
The Palms Hotel Negril
Negril Palms Hotel
Negril Palms Negril
Negril Palms Hotel Negril

Negril Palms Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 293 out of 1000 reviews
Rating 8 - Good. 351 out of 1000 reviews
Rating 6 - Okay. 186 out of 1000 reviews
Rating 4 - Poor. 94 out of 1000 reviews
Rating 2 - Terrible. 76 out of 1000 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice small resort.
The hotel is in an overgrown jungle like setting, but it is clean and, although not a new resort it seems to be a work in progress. There was no hot water during our four day stay and, although advertised as having TV, it too did not work for the four days. The restaurant is quaint. Breakfast was acceptable; the dinner menu, with Jamaican selections as well as others, was very good and reasonably priced. The small but stocked bar has an incredible bartender at night (Legion). Its pool, close to its beach area was nice & clean.
Stayed 3 nights in Nov 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, room comfort
First time staying here. We liked the property, nice lush gardens, nice layout to the hotel/bar/restaurant. The bar was quiet, no one but us there. The bartender made us some of the best drinks we’ve had anywhere in Negril. We enjoyed the sunset from the bar before going to dinner. We only stayed 1 night as we were celebrating a birthday, we have a home in the country and wanted to be at the beach. My complaints - no hot water! A trickle of water in both the faucet and shower. Very annoying! 1 bath towels and 1 face cloth per person. No hand towel at all. Patio furniture was dirty.
Stayed 1 night in Nov 2024

6/10 Okay

Patrice

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Paul C

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I have never had to write such a review. This property is under major construction and they are working on Jamaican Time. Be Aware....This property will not be operational come the Winter Season. Hot water on 3 out of 10 days. Property is absolutely filthy from the construction. Upon checkout they attempted to charge us for food and beverages we had not put on our room tab but had paid for in cash. Beach was not kept clean, trashed remained overflowing the trash can for 7 days. Life guard spent most of his day on his phone, would not rake the beach, would not put up the umbrellas and you had to beg for beach towels. The rooms that are available are in poor condition. Water pressure is no existent, doors don't function properly, some rooms A/C were not funtioning, TV's not functioning. The only thing that is keeping the lights on is the staff. They were warm and kind and did the best they could with litle they had to work with.
Stayed 9 nights in Oct 2024

10/10 Excellent

dontae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe clean environment with great staff
Stayed 5 nights in Jul 2024

2/10 Terrible

Wanda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was full of construction workers and their machinery, smoke from a trash fire filled our room, staff wasn’t helpful & said nothing about the amenities to us. We had to ask for them to show us the way to the room. Construction workers were loud, swearing & not mindful of guests. The walkways were so overgrown that we were struck by plants on the whole pathway. We ended up leaving for it was an unsafe & undesirable. Staff were not honest about the state of the Resort.
Stayed 2 nights in Oct 2024

10/10 Excellent

Glenn

Liked: Property conditions & facilities
So fun to hear the tree frogs
Stayed 1 night in Oct 2024

8/10 Good

Violet

Improvement needed on the hot water set up. Not hot water throughout the day is unacceptable. Improvement needed.
Stayed 4 nights in Oct 2024

4/10 Poor

Javane

Disliked: Cleanliness, staff & service, property conditions & facilities
Need to sell property to me
Stayed 1 night in Oct 2024

4/10 Poor

Tawana, Cypress

Travelled with group
Disliked: Property conditions & facilities
I have stayed at this hotel (not resort) multiple times since 2015. I have tried to give them the benefit of doubt since they were trying to improve with renovations. BUT year after year same song different verse. NEVER ENDING CONSTRUCTION!!! A week’s stay dealing with poor internet at the property in general, in your room, common areas, etc. I even picked up WiFi from other surrounding hotels while on the beach in front of Negril Palms but couldn’t pick up Negril Palms**go figure. No hot water or low pressure cold water, TV didn’t work in my friend’s room. Replaced with another TV which the sound didn’t work properly- they never fixed that by the way. Holes in sheets, bedspread, ragged towels and old hand soap that did not smell nice. Noisy workers early in the morning talking loud or dragging their feet (literally) without respect for guests. Dining room-they are always out of something they have on the menu and don’t substitute or make concessions for the missing item. I was actually served brown home fries and a scorched omelette which was to include peppers and onions however there were no peppers insight. I mean did you really think that was presentable?? They don’t care, you just have to deal with the short comings- damn there’s a grocery store across the street! Even though I was told the hotel has new owners and the manger was very nice. This happens to be my Last time staying there. I think the price exceeds the accommodations at this property.
Stayed 7 nights in Oct 2024

4/10 Poor

Pamela

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We have stayed at this hotel for the last 6 or 7 years, but this time was the last straw! My room did not have a working tv, they changed it out but that tv's sound system didnt work, I notified the front desk and they kept saying they were going to have it fixed but never did! Next most days there was no hot water! Next the internet didnot work in the common areas, nor in the rooms at the back of the hotel. We will be looking for other accommodation for our trip next year!!!
Stayed 7 nights in Oct 2024

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Save your vacation- stay somewhere else
- no hot water - no AC - but also no glass on windows so it wouldn’t cool the room much anyway - no WiFi in room - had to walk toward front to get WiFi (as a side note, WiFi passwords were provided handwritten on tiny slips of cut paper, one per device) - dirty- mildew in show stall and bugs in bed side table drawer - power went out briefly twice - front reception area is dark and unwelcoming with boxes stacked everywhere Called office to ask about hot water, AC and WiFi and no one showed up, though they said they were sending someone. At checkout I asked why no one came- they said they did send someone- but we never left the room and nothing changed. The next morning we couldn’t get out of there fast enough.
Stayed 1 night in Oct 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was pleasant, however, I was disappointed that there were no coffee pot or kettle in the room.
Stayed 2 nights in Sep 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Checked-in late. Gateman was quick and pleasant. Someone was at front desk. Check in was quick. Got the room i wanted ...few guests, renos were in full.swing but not disruptive. Room clean. Grounds clean. Room service offered. ..they came.by after for a tip...maybe that's customary across Negril .but im used to tipping after my entire stay and i do believe gratuities were includeded. Breakfast was good. Service was good too. Pool clean. Beach clean and had anchored floats. My only complaints was that no fans were in the dining area which made breakfast uncomfortable in the heat..also the safe in our room was broken. Will stay again!
Stayed 2 nights in Sep 2024

2/10 Terrible

Evangeline

Travelled with group
Disliked: Staff & service, property conditions & facilities
They did not change our bedsheets. Garbage was not picked up . I asked the lady at 7:30 am for a toilet tissue and she told me someone already there at 10:30 , then at 2:30 I need the toilet tissue and after 10 times of calling ,that’s the only time the girl at the counter came . We ordered food at 8:26 am didn’t serve it until 9:45. Terrible
Stayed 3 nights in Sep 2024

4/10 Poor

Laura

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
When arriving, at first thought hotel was closed because there were about 25 large clear bags of bedding or something piled up blocking the lobby entrance .Room was clean and air con worked well. However, there were: no light bulbs in the lamps, no shampoo in shower, no clock, no phone, no coffee maker, bed had bottom and top sheets but no bedspread or blanket, no ice bucket or access to ice, TV had only a few local channels, wifi required 4 different passwords (one for each device), bar on site was deserted but they did make us a couple of burgers. On departure, they were unable to call us a taxi and we had to call a friend at another hotel to arrange a taxi.
Stayed 1 night in Sep 2024

4/10 Poor

Dyren

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Serena

Travelled with partner
Liked: Cleanliness, staff & service
The nature outside of the room was beautiful especially waking up to it every morning. The beach was divine and on the property.
Stayed 1 night in Aug 2024

4/10 Poor

Georgette

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Gail A, Ballston Lake

Disliked: Cleanliness, staff & service
The staff here is so unfriendly- I can go yo Negril tree house and get a real blended fresh fruit drink. All they have at Negril palms is syrup. I do not want sugar cheap syrup, I want the real fruit. They didn’t change the bed sheets for 3 days.. Annette is the only good house keeper and Kevin the cook. If they want to succeed they need to make some big changes and stop trying to CHEAP OUT. MAYBE NEW MANAGEMENT IS NEEFED. The life guards are always on their phones when I come out to get towels, you would think they would see my coming and get beach towels.. nope have to go ask. I did have a nice massage from Monique. Really I would have spent more money with fresh fruits and better chefs, they should put Kevin in the kitchen full time … the pancakes we ordered were a joke. So we went other places to eat unless Kevin was there!!!!
Stayed 8 nights in Aug 2024

8/10 Good

Dotia

Liked: Cleanliness
Stayed 8 nights in Aug 2024

10/10 Excellent

Katrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was on the beach the rooms were nice especially the restrooms. Wish the room had a microwave but everything was excellent
Stayed 1 night in Aug 2024

6/10 Okay

Omar

Stayed 1 night in Aug 2024

10/10 Excellent

Code

Stayed 1 night in Aug 2024

10/10 Excellent

Cherie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😎
Stayed 1 night in Aug 2024