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29 Jul 2024 by Daria K
Dear Guest,Thank you for sharing your detailed feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. Your comments about insufficient information at reception and service delays are concerning. Our team will address them immediately. We also regret the early morning noise from the kitchen and will work to ensure a quieter environment for our guests.We appreciate your constructive criticism regarding our food quality and pricing. Your insights are valuable as we strive to improve our services and ensure a better experience for all our guests. We hope you will consider staying with us again and allow us to exceed your expectations.With warm regards,Daria K.PR
29 Jul 2024 by Daria K
Dear Guest,Thank you so much for your excellent review. We're delighted to hear that you enjoyed your stay and found our staff friendly and helpful. It's great to know you appreciated the freshly prepared food and found our price-performance ratio satisfactory. We take pride in maintaining clean and well-kept accommodation and are thrilled you noticed.We look forward to welcoming you back again soon!With warm regards,Daria K.PR
12 Feb 2024 by D N Perera
Dear Guest,Thank you very much for your positive feedback.We are happy you enjoyed your stay with us.Sincerely yours,DN PereraManager
2 Mar 2020 by DNP
Dear Guest, Thank you very much for taking the time to review Terrace Green Hotel & Spa! I'm happy to read that you enjoyed your stay with us! We hope to have the privilege of serving you again! Sincerely yours, D.N. Perera Manager
26 Sep 2018 by D.N.P
Dear Guest, Thank you very much for taking the time to review Terrace Green Hotel & Spa! I regret to see that we didn't meet your expectations at some points. Thank you very much for choosing our hotel for your stay in Negombo. Sincerely yours, D.N. Perera Manager
24 Sep 2018 by D.N.P
Dear Guest, Thank you very much for taking the time to review Terrace Green Hotel & Spa! I'm happy to read that you enjoyed your stay with us. As for the rooms, please feel free to use mosquito fumigators which are available in all guest rooms. As for the restaurant, due to its open-air concept mosquitoes are often fly around even though we always use anti-mosquito oil burners. Here anti-mosquito personal protection is always hands on. Thank you very much for choosing our hotel for your stay in Negombo and we hope to have the privilege of serving you again! Sincerely yours, D.N. Perera Manager
Terrace Green Hotel & Spa offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A rooftop terrace, spa services, and multilingual staff are also featured at the business-friendly Terrace Green Hotel & Spa. You'll have access to the outdoor pool at a partner property. A free shuttle from the airport to the hotel is free (available 24 hours). Self parking is free. Smoking is allowed in designated areas at this 4-star Negombo hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Terrace Green Hotel & Spa offers 10 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. This individually decorated accommodation has separate sitting areas and includes desks. Memory foam beds feature Egyptian cotton sheets and premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. LCD televisions come with satellite channels. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.
SALT – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Spa Secret Ayurveda & Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a hot tub.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.
Special check-in instructions:
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Terrace Green Hotel & Spa offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, Union Pay, debit cards and cash.
For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
