7 Dec 2021 by Tharanga Suraweera
Thank you for taking the time to bring to our attention your recent experience at our hotel. We are sorry to know your stay with us had not been a great experience. We take our commitment to guest satisfaction very seriously and I have shared your specific comments with all departments concerned and it has been addressed. We hope to have the pleasure of welcoming you back in the future to show you we can deliver an improved experience.
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly Hotel J Negombo. Free self parking is available. Smoking is allowed in designated areas at this 3-star Negombo hotel.
Available in all rooms: Free WiFi
Free self parking
Hotel J Negombo offers 35 air-conditioned accommodations with a safe and free toiletries. Cable televisions are provided. Bathrooms include a shower with a rainfall showerhead, and bidets. This Negombo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a full breakfast daily from 7 AM to 10:30 AM.
On-site venue – This restaurant specialises in Asian cuisine and serves breakfast and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Hotel J Negombo offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children for meals. Children ages 5-11 are charged 50% of the meal rate when sharing existing bedding.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.