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The Park Hotel Ruapehu

3.0 star property

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Photo gallery for The Park Hotel Ruapehu

Restaurant
View from property
Outdoor spa tub
Garden
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

Map
6 Millar Street, Tongariro National Park, National Park Village, 3948
  • Marton Sash and Door Cycling Park
    ‪14 min walk‬
  • Tongariro National Park
    ‪9 min drive‬
  • Whakapapa Ski Area
    ‪20 min drive‬

Room options

View all photos for Twin Room

Twin Room

Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for King Room

King Room

King Room

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Super Family Mezzanine

Iron/ironing board, free WiFi, bed sheets

Super Family Mezzanine

  • 26 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Queen + Single Room

Queen + Single Room

Queen + Single Room

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Mezzanine

Iron/ironing board, free WiFi, bed sheets

Family Mezzanine

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Quad Mezzanine

Quad Mezzanine

Quad Mezzanine

  • 24 sq m
  • Sleeps 4
  • 4 Twin Beds

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About this property

The Park Hotel Ruapehu

Hotel with 2 hot tubs, in the vicinity of Taranaki Falls
Along with a restaurant, this smoke-free hotel has a bar/lounge and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance, and a garden are onsite.
The Park Hotel Ruapehu offers 78 accommodations. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

2 hot tubs are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at The Park Hotel Ruapehu. During your stay, you'll be within walking distance of Fishers Track. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include conference space, laundry facilities, and a terrace
  • Onsite recreation includes 2 hot tubs
  • Guests have great things to say about the restaurant and the helpful staff
  • 12 minutes by car from Taranaki Falls and 14 minutes from Mt Ngauruhoe
The Park Hotel Ruapehu offers its guests 2 hot tubs. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 11 square feet (1 square meters) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at The Park Hotel Ruapehu. Free self parking is available.

This 3-star National Park Village hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.
The Park Hotel Ruapehu has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: NZD 28 for adults and NZD 14 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 11 square feet of conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 7:00 AM - 8:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 28 for adults and NZD 14 for children
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
The front desk at this property is open daily from 7:00 AM - 8:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Park Travellers
Park Travellers Lodge
Park Hotel Ruapehu National Park Village
Park Hotel Ruapehu
Park Ruapehu National Park Village
Park Ruapehu
The Park Travellers Hotel National Village
The Park Hotel Ruapehu Hostel/Backpacker accommodation
The Park Hotel Ruapehu Hostel
The Park Hotel Ruapehu Hotel
The Park Hotel Ruapehu National Park Village
The Park Hotel Ruapehu Hotel National Park Village

The Park Hotel Ruapehu Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 341 out of 1049 reviews
Rating 8 - Good. 465 out of 1049 reviews
Rating 6 - Okay. 169 out of 1049 reviews
Rating 4 - Poor. 57 out of 1049 reviews
Rating 2 - Terrible. 17 out of 1049 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elliot

Stayed 1 night in Dec 2024

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, clean comfy rooms, nice bar and restaurant.
Stayed 2 nights in Dec 2024

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for an overnight stay. Cosy warm accommodation right on the main highway.
Stayed 1 night in Dec 2024

8/10 Good

Tess

Liked: Cleanliness, staff & service, room comfort
nice hotel
Very friendly staff and good service. The hotel is a smidgen tired, however it is very clean and comfortable. I did not eat there, but the menu looks very good and breakfast was fine. It was also well priced. Lovely view of the mountain when its a clear day.
Stayed 1 night in Dec 2024

8/10 Good

Sumiko

Stayed 1 night in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly recommend a stay!
Amazing place to stay. Excellent all round with super, on site restaurant. Thoroughly recommend a stay!!
Stayed 1 night in Nov 2024

8/10 Good

Rob

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodated 3 guys on a motorbike trip very well. Good value for money. Probably the greatest negative was having to fill the kettle from the vanity tap using a cup. So a fairly minor issue. Otherwise very happy.
Stayed 1 night in Nov 2024

10/10 Excellent

Gregory

Stayed 1 night in Nov 2024

2/10 Terrible

Antonia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very limited choices of accomodation and dining in this area. Their restaurant had large outside bookings so little availability for guests. Only a kettle in the room. No microwave. When you need to prepare your own meals because you are in the middle of no where they were not helpful. Staff member told me they dont offer microeaves bc they are a 'hotel'. This was not a north american classification of hotel. All rooms were accessed by noisy exterior corridor. They were not soundproof so could hear all that walked by. The room was exceprionslly small (not even a small area to put a small backpack. The bath towels were set out beside the kettle. The layout was terrible. Couldnt watch tv from bed; tv was behind you. The second night we tried again to go to their restaurant. Tables were empty but with reserved sign on top. We were refused. An hour later some tables were still empty and waiting for guests. Poor management and unpleasant stay.
Stayed 2 nights in Nov 2024

6/10 Okay

Harmony

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Would’ve loved a hot drink in the morning but not enough milk or sugar
Stayed 1 night in Nov 2024

8/10 Good

Allan

Liked: Cleanliness, staff & service
A very good job was done by the restaurant staff handling an extremely busy evening for the Spiral Restaurant. And the meal was excellent as well!
Stayed 1 night in Nov 2024

6/10 Okay

ian

Liked: Cleanliness, staff & service, property conditions & facilities
Very small room lots of noise from room above ( foot noise!) had to out blind down in room as people looked in
Stayed 1 night in Nov 2024

10/10 Excellent

David

Stayed 1 night in Nov 2024

8/10 Good

Maricris

Travelled with group
Liked: Amenities
Would be nice if they have a smart tv in the room and clean towels everyday
Stayed 2 nights in Oct 2024

10/10 Excellent

Jacob

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Marvin

Travelled with family and small children
Liked: Cleanliness, staff & service
Good place if you’re going to whakapapa but otherwise limited options close by for anything else
Stayed 3 nights in Jul 2024

4/10 Poor

JOSE

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never going back
In general terms it was a poor experience. Unconfortable, unclean, not good food.
Stayed 1 night in Oct 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, stunning views and a top bar and restaurant
Stayed 1 night in Oct 2024

10/10 Excellent

Mong Na

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Family Trip
The room was clean and neat when we arrived, with all the things needed. As we checked in late, we were updated with emails on how to check in. The communication was superb and on point. The room was warm and the amenities were great. The only suggestion would be the towel rack should be lowered.
Stayed 2 nights in Oct 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

william

Stayed 1 night in Sep 2024

8/10 Good

Cher

They need to not put families in upstairs rooms. The noise in rooms underneath is quite loud.
Stayed 2 nights in Sep 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service
👍
Stayed 1 night in Sep 2024

10/10 Excellent

Tiopira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. The bathroom is a bit of a tight squeeze. But other than that it was a really good stay. The staff is amazing.
Stayed 1 night in Sep 2024