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Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Single Room

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Junior Suite

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Suite

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Hotel Alex, you'll be within walking distance of Stockalper Palace. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.

  • Free Wi-Fi in some public areas
  • Free self-parking
  • Buffet breakfast served daily for a fee
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a golf driving range and a playground
  • 6 minutes by car from Stockalper Palace and 8 minutes from Rosswald
  • Pets welcome for a fee

Hotel Alex ratings based on 9 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Alex

Everyone (5) Couples (1)
3 out of 5
Fehlende Informationen schon beim Check In. Keine Angaben über Frühstück, Restaurant oder Baar. Baar und Restaurant waren immer geschlossen. Mann musste auswärts gehen um zu Abendessen. Informationen zum Frühstück mussten wir selber abholen.

Posted by on 5 Jan 2024

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5 out of 5
War toll

Posted by on 4 Aug 2022

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Comment from Hotel Management

5 Aug 2022 by Rezeption

Liebe Michele, Vielen Dank für Ihre Bewertung und das Lob. Es freut uns sehr, dass es Ihnen so gut bei uns gefallen hat und Sie sich erholen konnten. Das ist unser Anliegen. Wir hoffen, dass Sie eine schöne Zeit hatten und würden uns sehr freuen, Sie wieder bei uns zu begrüssen. Das Team des Hotels Alex

3 out of 5
War im Mai 2022 dort, das Personal ist wohl noch im Winterschlaf.

Posted by on 5 May 2022

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4 out of 5
Sehr freundliches Personal. Hotel ein bisschen in die Jahre gekommen aber sauber und funktionell.

Posted by on 3 Dec 2021

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Comment from Hotel Management

4 Dec 2021 by Hotel Alex Team

Lieber Adrian, wir möchten Ihnen dafür danken, dass Sie sich die Zeit genommen haben, diese Rezension über uns zu schreiben. Wir sind ein kleines, familiengeführtes Unternehmen und jedes Feedback wie dieses hilft uns sehr weiter!

4 out of 5

Posted by on 30 Aug 2021

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5 out of 5

Posted by on 23 Jan 2020

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4 out of 5
Sehr guten Aufenthalt, freundlichen Empfang, gute und Ruhige Lage. Sehr Schöne SPA Einrichtungen.

Posted by on 6 Jun 2019

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Comment from Hotel Management

19 Jul 2019 by Rezeption

Herzlichen Dank für Ihre Bewertung. Ihr Hotel Alex Team

5 out of 5
Ruhige Lage, tolles SPA, Preis/Leistung stimmt absolut. Die Zimmer sind geräumig und Sauber. Frühstück ist klein aber fein

Posted by on 15 May 2019

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5 out of 5
Vom Ein- bis zum Auschecken lief alles glatt. Keine Beanstandungen

Posted by on 27 Aug 2018

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Property Features

Hotel Alex offers its guests a full-service spa. Public spaces have free WiFi. Spa services, a terrace, and a vending machine are also featured at Hotel Alex. Free self parking is available. This 4-star Naters hotel is smoke free.

  • 1 building
  • 47 guestrooms or units
  • 6 levels
  • Conference rooms
  • Built in 1994
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Playground on site

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Train station: Brig Station (1.8 km / 1.1 mi)
  • Parking: Free self parking

Room Amenities

Hotel Alex offers 47 accommodations with a safe and complimentary bottles of water. Beds feature down duvets and premium bedding. LED televisions come with premium digital channels. Bathrooms include baths or showers, dressing gowns, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • LED television
  • Digital channels
  • Premium channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Golf driving range on site
  • Golfing nearby
  • Parasailing nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Hot springs nearby
  • Cross-country skiing nearby
  • Playground on site
  • Rafting nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Free bicycles nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aletschspa. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

  • Sauna in spa
  • Hot tub in spa
  • Steam room in spa

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 6:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 9:00 AM - 6:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

The front desk at this property is open daily from 9:00 AM - 6:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: CHF 20.00 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards and cash

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard and cash. Cashless payment methods are available for all transactions.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 9:00 AM
  • Front desk closes daily at 6:00 PM
  • Cashless transactions are available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 18.00 per person
  • Pet fee: CHF 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alex Hotel Naters
  • Alex Naters
  • Hotel Alex Naters
  • Hotel Alex Hotel
  • Hotel Alex Naters
  • Hotel Alex Hotel Naters

You should know

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.