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Chateau Saint Denis Hotel, a Trademark Collection by Wyndham

2.5 star property

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Photo gallery for Chateau Saint Denis Hotel, a Trademark Collection by Wyndham

Exterior
Lounge
Exterior
Interior entrance
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
751 Second St, Natchitoches, LA, 71457
  • Louisiana Sports Hall of Fame
    ‪2 min walk‬
  • Old Courthouse Museum
    ‪3 min walk‬
  • Historic District Shopping
    ‪3 min walk‬

Room options

View all photos for Room, 1 King Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

Premium bedding, memory-foam beds, in-room safe, individually decorated

Room, 1 King Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Roll-In Shower)

Premium bedding, memory-foam beds, in-room safe, individually decorated

Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Historic View)

Premium bedding, memory-foam beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking (Historic View)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Courtyard View

Premium bedding, memory-foam beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking, Courtyard View

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Historic View)

Premium bedding, memory-foam beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking (Historic View)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Roll-in Shower)

Premium bedding, memory-foam beds, in-room safe, individually decorated

Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (Amelia)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Courtyard View

Premium bedding, memory-foam beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking, Courtyard View

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

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Front of property

Church Street Inn

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Parking available
4.8 out of 5, Exceptional, (418)
The price is €266
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Church Street Inn

About this property

Chateau Saint Denis Hotel, a Trademark Collection by Wyndham

Hotel with free breakfast, steps from Louisiana Sports Hall of Fame
Along with a fitness center, this smoke-free hotel has a bar/lounge and a 24-hour business center. Free buffet breakfast and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Chateau Saint Denis Hotel, a Trademark Collection by Wyndham offers 87 air-conditioned accommodations with safes and hair dryers. These individually decorated and furnished accommodations include desks. Memory foam beds feature premium bedding. 45-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include a fitness center.
Our customers tell us they enjoy the free breakfast at Chateau Saint Denis Hotel, a Trademark Collection by Wyndham. During your stay, you're just a quick walk from Louisiana Sports Hall of Fame. Enjoy features like free self parking, plus a gym and a bar.
  • Free buffet breakfast served daily
  • Free self parking and RV/bus/truck parking
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Louisiana Sports Hall of Fame and Historic District Shopping
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Business amenities include a 24-hour business center and 4 meeting rooms.

A fitness center, a terrace, and a vending machine are also featured at Chateau Saint Denis Hotel, a Trademark Collection by Wyndham. Free self parking is available.

This Natchitoches hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Lounge 1714 - Onsite bar.

Languages

English

Property amenities

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Electric car charging station on site
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 bar

Restaurants on site

  • Lounge 1714

Things to do

  • Fitness centre

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms - 4

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Hardwood flooring in room
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding
  • Memory-foam mattress
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Towels

Entertainment

  • 45-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 20.82 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Internet access
  • Laundry facilities
  • Phone calls
  • WiFi access (may be limited)
  • Wired internet access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.

Property is also known as

Chateau Saint Denis Hotel Natchitoches
Chateau Saint Denis Hotel
Chateau Saint Denis Natchitoches
Chateau Saint Denis
Chateau St. Denis a Historic Downtown Hotel

Chateau Saint Denis Hotel, a Trademark Collection by Wyndham Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 527 out of 1003 reviews
Rating 8 - Good. 232 out of 1003 reviews
Rating 6 - Okay. 141 out of 1003 reviews
Rating 4 - Poor. 55 out of 1003 reviews
Rating 2 - Terrible. 48 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

ann

Stayed 2 nights in Oct 2024

6/10 Okay

Nathan

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The room was great. The A/C was great. The showerhead was not so good. A hand held head with a multi pattern shower head would have been better. The maid service did not service our room, our entire stay. We had to ask for clean towers and TP. The breakfast was excellent. The front desk staff were very helpful and courteous. We liked the location, and will probably come back again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Tammie

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Teresa

Stayed 1 night in Nov 2024

10/10 Excellent

Jacob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Alejandro

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room had a strong chlorine smell that was worse when turning the heater on. We had to turn it off and suffer the cold temperature. The next room door was very noisy, it sounded like Halloween, they left the room around 6AM and kept us awake, opening and closing the door. We were supposed to have breakfast and we arrived at 8:50, they only offered great. Bad experience at this time.
Stayed 1 night in Nov 2024

10/10 Excellent

Margret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Shaun

Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Could be better
The check in process was slow, overall nice hotel. I did not get that customer service was their focus. I also had to pay an additional fee to cover the wifi, breakfast and other amenities advertised. This was charged even though I made my purchase through hotels.com. I though I was getting a decent price however probably paid more than if I would have just booked directly.
Stayed 1 night in Nov 2024

8/10 Good

shalonda

Travelled with partner
Liked: Property conditions & facilities
I love my stay the lady at the front desk is always sweet
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and close to everything! We will be back!
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
I like the walkable situation great old hotel. I’ll stay there every time I go to Natchatios Louisiana.
Stayed 3 nights in Oct 2024

6/10 Okay

terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have not received the incidental charges on my credit card of $20.82, on 10-29, and $21.45, on 11-4. I did not incur ant incidental charges.
Stayed 1 night in Nov 2024

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
Hotel needs to be cleaned painted updated very disappointed. The cleanses was not there at all. Whoever cleaned our room did a very poor job. Call downstairs and complained told me housekeeping was gone for the day. They will send up sheets so I can put on myself very very disappointed, someone should inspect rooms when they are supposedly ready
Stayed 1 night in Nov 2024

10/10 Excellent

Felicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chateau St Denis is a great property.
Stayed 2 nights in Nov 2024

4/10 Poor

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Never again
Did not receive the room/king bed, or view "historic" I booked and paid for. They told me it was my fault since I booked same day. The room was fine if it was what you asked for. The view was of the modern event center. I took a picture to the front desk and asked if this was an "historic" view. They said that designation just meant buildings. Very misleading. Then, the 2nd day they invalidated our keys and we had to stop to get them reprogrammed. Next was a building wide power failure. Fortunately, we were not the ones on the elevator. The response of the staff was effectively "meh", until I said my dissatisfaction would be reflected in my review. By then it was too late to do anything. I won't be back and cannot recommend.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ladettra

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. The staff was awesome and helpful!!
Stayed 1 night in Nov 2024

4/10 Poor

janet

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good location. Filthy rooms. Cold breakfast.
The room we stayed in was filthy. There was hair and dirt in the shower and on the bathroom floor. After our shower our feet carried the dirt into the bedroom. There was no toilet paper when we first got into the room. The eggs and sausage were cold. The listing said free parking and breakfast. When we arrived we were charged $21 for a resort fee. When I asked what that was for I was told that covered breakfast, parking and use of the fitness room. The staff was pleasant and the location was good.
Stayed 1 night in Nov 2024

10/10 Excellent

patrick

Stayed 1 night in Nov 2024

10/10 Excellent

Charlotte

Very walkable for shopping and dining. Check in was easy and staff very pleasant. Room was clean and moderate. A good value for your money.
Stayed 1 night in Nov 2024

8/10 Good

Deidre M

Stayed 3 nights in Oct 2024

10/10 Excellent

Melvin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, but parking is very limited close by and noise carries from nearby rooms so that it sounds like the people next door and across the hall are in your room.
Stayed 1 night in Nov 2024

10/10 Excellent

Jordan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024