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Yaganhouse - Hostel

2.0 star property

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December 2024
January 2025

Photo gallery for Yaganhouse - Hostel

Couples’ dining
Property entrance
Living area
Mountain view
Interior

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast included
  • Bar
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
O'Higgins 584, Natales, O'Higgins, 6160000
  • Plaza de Armas
    5 min walk
  • History Museum
    7 min walk
  • Última Esperanza Fjord
    8 min walk
  • Puerto Natales (PNT-Teniente J. Gallardo)
    22 min drive

Room options

Standard Shared Dormitory, Mixed Dorm, Shared Bathroom, Tower

  • Sleeps 4
  • 2 Twin Bunk Beds

Basic Double Room, Tower

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, Private Bathroom, Tower

Standard Twin Room, Private Bathroom, Tower

Standard Twin Room, Private Bathroom, Tower

  • Sleeps 2
  • 2 Large Twin Beds

Standard Single Room, Garden View, Tower

  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Double Room, Private Bathroom, Tower

Standard Double Room, Private Bathroom, Tower

Standard Double Room, Private Bathroom, Tower

  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room, Private Bathroom, Tower

  • Sleeps 2
  • 2 Large Twin Beds

Similar properties

Reception

Hostal El Puestero

Breakfast included
Parking included
Free WiFi
Business services
4.5 out of 5, Wonderful, (10)
The price is €81
for 1 night
6 Jan - 7 Jan
Hostal El Puestero

About this property

Yaganhouse - Hostel

Hostel in Natales with free breakfast and a restaurant
Along with a restaurant, this smoke-free hostel has a bar/lounge and dry cleaning. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include laundry facilities, a computer station, and tour/ticket assistance. Bathrooms are shared.
Yaganhouse - Hostel offers 9 accommodations. This Natales hostel provides complimentary wireless Internet access. Guests have access to shared bathrooms. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
During your stay at Yaganhouse - Hostel, you're just a quick walk from Plaza de Armas. Free breakfast, free WiFi in public areas, and a restaurant are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Just a 5-minute walk from Plaza de Armas and 7 minutes by foot from History Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A terrace, barbecue grills, and tour/ticket assistance are also featured at Yaganhouse - Hostel.

This Natales hostel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 10 AM.
Yaganhouse - Hostel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM–10 AM
  • 1 restaurant
  • 1 bar

Family friendly

  • Laundry facilities

Conveniences

  • Reception hall

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)

Bathroom

  • Hairdryer (on request)
  • Shared bathroom
  • Towels

More

  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The front desk at this property is open daily from 7 AM - 11 PM.
Front desk staff will greet guests on arrival.

Property is also known as

Yaganhouse
Yaganhouse Hotel
Yaganhouse Hotel Puerto Natales
Yaganhouse Puerto Natales
Yaganhouse Puerto Natales, Aisen Region, Chile
Yaganhouse Hostel Puerto Natales
Yaganhouse Hostel
Yaganhouse Hostel Natales
Yaganhouse Natales
Yaganhouse
Yaganhouse - Hostel Natales
Yaganhouse - Hostel Hostel/Backpacker accommodation
Yaganhouse - Hostel Hostel/Backpacker accommodation Natales

Yaganhouse - Hostel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 8 out of 27 reviews" "
Rating 8 - Good. 10 out of 27 reviews" "
Rating 6 - Okay. 3 out of 27 reviews" "
Rating 4 - Poor. 5 out of 27 reviews" "
Rating 2 - Terrible. 1 out of 27 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not a pleasant stay
We stayed here before and after our trek. After, the lady running the place offered laundry service. However, she kept delaying when it was going to be finished. We gave her one load to do but clearly it was mixed with other clothing. The next morning, she was no where to be found and we were scrambling to find all our articles of clothing with the help of the lady who makes breakfast (who was very sweet). Worse of all, when the lady was called over, she seemed upset that I was bothering her to find all of my clothing before leaving. Many other places have much friendlier people running their hostels and actually seem to enjoy the hospitality business. Not the case here. Room was unfinished. Shower door was broken. Unfortunately this place needs improvement. The facilities have good potential.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Hotel and reception needs improvement
We stayed in room #8 and it was clearly not finished. Other rooms had a TV while ours had wires hanging from the wall. The sink area was not finished. When it is complete, it will probably be nice. Attention was paid to decorations. Bed was comfortable and heating was good. We also found hair on the bed so better cleaning is needed. Not very friendly lady who runs the hotel. It seemed we were bothering her. The lady who makes breakfast is really nice and accommodating. Also, we were charged in Chilean Pesos at a price that ended up being $10 USD over the quoted price we reserved on Hotels.com. We didn't notice this to later as we were in a rush to catch our bus. With some work, this place could be lovely.

6/10 Okay

Michael

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Good value for the price
Noisy and dated room, although with good management and breakfasts. This was the cheapest private room with private bath I could find in Puerto Natales, so I guess you get what you pay for (although the management was very pleasant and the breakfasts good!).
Stayed 4 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Not all staff speak English but they are very eager to help
Stayed 1 night in Jan 2018

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Great place! Highly recommend. Good WiFi & great beds. Amazing customer service
Stayed 1 night in Dec 2017

4/10 Poor

Shaurin

Overbooked!!
I couldn't check in as it was overbooked and they gave away my room to someone else.
Stayed 1 night in Nov 2017

10/10 Excellent

Shaurin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy place with wonderful staff
Yaganhouse was amazing. We were made to feel welcome from the very second we walked through the door and Francisco and Paulina went above and beyond to help us. We had a baggage disaster (thanks Iberia) and they both made lots of phone calls for us to try to resolve the situation and obviously genuinely cared (unlike Iberia!) The hostel itself is really cosy and a lovely place to base yourself before and after a tough trek. Rooms were clean and warm. Breakfast was good too.
Stayed 1 night in Nov 2017

10/10 Excellent

DMITRIY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eco Friendly Well Furnished Hostel
Amazing place to stay for a few days before the park. Very clean, with a great living and kitchen area. Private rooms available, with private bathrooms. Great for luggage storage while in the park, and for laundry after!
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walkable location in central area with supermarket and restaurant facilities within a few blocks or metres away. Nice ambience with wooden interiors and textiles and artwork. Knowledgeable and committed management and staff. Room was comfortable and clean, with contemporary barhroom and hot water. Would be handy to have some wall hooks and shelves for clothes and stuff. good round trip tour to El Calafate and glacier booked through hotel, with useful option to jump out in El Calafate as a one way trip.
Stayed 1 night in Nov 2017

6/10 Okay

watchareeporn

Disliked: Cleanliness
Average
Very nice cozy place. But need to keep an eyes on cleanliness of bed sheets and blankets. There is an area you can enjoy around the house, kitchen avail for cooking. Owner is very nice and helpful.
Stayed 3 nights in Oct 2017

10/10 Excellent

Dave, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly, helpful, warm place to stay
My stay here was excellent. Good location, walkable to both bus and main areas of town. Host was extremely helpful, assisting with traveller's needs, making breakfast, and ensuring a comfortable, quiet stay for everyone. Thanks so much!
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great feel and staff.
This was a great place to stay apart from the bed in the double room. It needs to be retired from long service. The staff are great and if they got a new bed would highly recommend!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Comfy beds, great breakfast - but chaotic staff
We stayed at the Yagan House hostel for two nights in total - one night before and again after trekking the famous W trek in the Torres del Paine. Remembering that Yagan House is a hostel (not a hotel) we were very pleased with the place overall. The beds were super comfy, the decor was cute, breakfast was great (coffee, eggs, toast and jam), and the staff tried to be as helpful as possible. The reason I'm not awarding full marks is that we paid for them to wash and dry a bag full of laundry for us to take with us onto our next destination. We were booked to depart on an early morning bus, and were concerned that there might not be enough time - but the staff promised everything would be ready in time and told us not to worry. In any case, the next morning as we were leaving they handed us a bag of wet laundry without a word of explanation... we only discovered our clothes were all still soaked wet through when we arrived at our next destination in Argentina - not a good surprise! Overall this is an attractive, friendly place to stay and a great base before and after visiting the Torres Del Paine. Just don't give them your laundry!!

8/10 Good

Karolin

Liked: Cleanliness, staff & service, room comfort
Nice hotel
Friendly and helpful staff, nice rooms.
Stayed 2 nights in Feb 2018

4/10 Poor

Madelene

Liked: Cleanliness, property conditions & facilities
Väldigt lyhört och dålig frukost. Trevlig personal och nära till centrum
Stayed 1 night in Feb 2018

8/10 Good

frida, amsterdam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fijn verblijf
Mooi en fris hostel! Een aanrader! Hartelijk personeel.
Stayed 2 nights in Feb 2018

8/10 Good

Jose Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Personnel unilingue espagnol à la réception.
Personnel peut expliquer seulement en espagnol les excursions. Ils veulent souvent que l’on paye comptant, pour les excursions, sans vouchers et pour des gros montants payés d’avance.
Stayed 2 nights in Jan 2018

10/10 Excellent

Maximilian, Feucht, Franken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hübsches kleines Hostel in der Nähe des Zentrums
Nettes Personal, hübsche Holzzimmer, alles sauber. Personal sehr nett und hilfsbereit
Stayed 1 night in Jan 2018

4/10 Poor

viaggiare x sco, udine

Liked: Cleanliness, staff & service, property conditions & facilities
Ostello grazioso con servizi di livello quasi da h
Un buon ostello che consiglierei, ambiente giovane e pulito, servizi eccellenti, peesonale accogliente e premuroso, camere ok apparte qualche approssimazione nei bagni. Unico neo che avevamo prenotato per due notti e la prima notte al nostro arrivo ci è stato detto che la camera a causa di un problema con expedia non c'era e ci hanno gentilmente prenotato da un altra parte per la prima notte dicendo che sulla seconda notte non ci sarebbero stati problemi. La se condannato notte invece, recati sul posto, risultava cancellata la prenotazione ma per fortuna c'erano delle camere disponibili e abbiamo pernottato comunque li. Insomma sulle prenotazioni un bel po' di casino
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dedicated personnel. The help I got solving some problem was far above the ordinary. Thanks a lot.
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to visit the city and the TDP park
Great and friendly staff. Extremely helpful also for organization to go to Torres Del Paine park. We can highly recommend this place. It is nice and clean. In the middle of the center of puoerto Natales. Breakfast is rich and tasty.
Stayed 1 night in Nov 2017

8/10 Good

Linda, Lübeck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bei unserer Ankunft war das gebuchte Doppelzimmer nicht verfügbar und wir mussten die erste Nacht in einem Zimmer mit zwei Einzelbetten schlafen. Am nächsten Tag konnten wir in das Zimmer mit dem Doppelbett umziehen. Dafür haben wir einen Rabatt von 15 US Dollar erhalten. Das Yaganhouse ist sehr sauber und hat freundliche Mitarbeiter, das Frühstück ist auch wirklich nett gemacht! Die Gemeinschaftsküche ist sehr gut ausgestattet und man Kann prima dort kochen.
Stayed 4 nights in Nov 2017

8/10 Good

Dario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen lugar
Bien todo, se preocupan por madrugar para servir el desayuno. Muy amables.
Stayed 2 nights in Oct 2017