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Remota Hotel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Remota Hotel

Hiking
Meeting facility
Meeting facility
Indoor pool
Interior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Spa
  • Pool
  • Breakfast included
  • All-inclusive
  • Parking included

Explore the area

Map
Ruta 9 Norte, km 1.5, Huerto 279, Natales, Magallanes, 6160000
  • Última Esperanza Fjord
    1 min walk
  • Costanera
    16 min walk
  • Restaurant Remota
    5 min walk
  • Puerto Natales (PNT-Teniente J. Gallardo)
    7 min drive

Room options

View all photos for Superior Double Room, 2 Single Beds, Sea View

1 bedroom, down duvets, in-room safe, bed sheets

Superior Double Room, 2 Single Beds, Sea View

  • 33 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Queen Bed, Ocean View

1 bedroom, down duvets, in-room safe, bed sheets

Superior Double Room, 1 Queen Bed, Ocean View

  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

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Room

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4.9 out of 5, Exceptional, (28)
The price is €252
for 1 night
5 Jan - 6 Jan
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About this property

Remota Hotel

Suburban hotel with free breakfast and a sauna
Along with an indoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a sauna, and spa services. Change of towels is available on request.
Remota Hotel offers 72 accommodations with hair dryers. Beds feature down comforters. Business-friendly amenities include safes and phones. Bathrooms include shower/tub combinations with rainfall showerheads. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a sauna.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at Remota Hotel, you're just a quick walk from Última Esperanza Fjord. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy a bite to eat at Remota, a fine-dining restaurant with ocean views
  • Take a swim in the indoor pool
  • Amenities include 2 meeting rooms, a multilingual staff, and a lobby fireplace
  • Onsite recreation includes a sauna
  • Steps from Última Esperanza Fjord and a 1-minute drive from Costanera
Some rates at Remota Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Remota Hotel offers its guests an indoor pool and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

There are 2 meeting rooms available. Spa services, multilingual staff, and a fireplace in the lobby are also featured at the luxury Remota Hotel. Free self parking is available.

This 4.5-star Natales hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM.
Remota - This fine-dining restaurant overlooks the ocean.

All-inclusive details

All-inclusive room rates at Remota Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Remota

Things to do

  • Designer shops
  • Indoor pool
  • Sauna
  • Spa services

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff

Business services

  • Meeting rooms - 2

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • Fireplace in reception
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Down duvet
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

The property is closed during May, June, July, and August.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Remota Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a security system
The front desk at this property is open daily from 7:00 AM - 11:30 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from noon to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Remota
Remota
Remota Hotel
Remota Hotel Puerto Natales
Remota Puerto Natales
Remota Puerto Natales, Aisen Region, Chile
Remota Hotel Natales
Remota Natales
Remota Hotel Puerto Natales
Remota Hotel Hotel
Remota Hotel Natales
Remota Hotel Hotel Natales

Remota Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 75 out of 108 reviews" "
Rating 8 - Good. 19 out of 108 reviews" "
Rating 6 - Okay. 5 out of 108 reviews" "
Rating 4 - Poor. 5 out of 108 reviews" "
Rating 2 - Terrible. 4 out of 108 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

margarita, lic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Maurus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

4/10 Poor

Vasily

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
I had a terrible experience with this hotel. We had to wait for more than 3 hours before we could check-in because the check-in time is only at 3pm. The staff didn't seem to care. Usually, hotels try to help with early check-ins and because the hotel was almost empty, but this was not the case. I cannot recommend this hotel. Also this hotel has no wifi in the room, sauna was cold, there are no usb chargers or US electric outlets - it was impossible to charge phone or my laptop.

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is impressive! -one of those rare occasions when you get what it says in the tin!! The building is impressive, the spaces are well-lit, comfortable, facilities are good, staff is super-helpful, the food is amazing, the rooms are spacious. The views are great, short walking distance into town; and you are the doorstep of Torres del Paine!
Stayed 2 nights in Mar 2024

8/10 Good

Austin c

Liked: Property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Dennis

Travelled with partner
Really beautiful and staff very friendly.
Stayed 3 nights in Mar 2024

8/10 Good

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
There are a lot of good things about Remota. The rooms are beautifully designed and thought about. Some reviews mention staff not being friendly, but everyone I met was really helpful. The communal spaces are great for lounging around. The food was tasty and the bar is very good. There are things I would like to see improved: - Places to refill water bottles without having to ask the kitchen - Better advertising of snacks and drinks being available from the bar outside of meal times - The pool needs a shoe area before people come in, so outdoor shoes aren't being worn round the pool itself. - A wifi booster so that wifi works in all rooms. There are a couple of issues I had. The website advertises airport transfers from Punta, but when I tried to book I was told it is only during the day and I was on my own. The website also advertises excursions, but again when I actually went to book I was told these are only for guests on the packages. This wasn't an issue because there are lots of tours available locally, but it wasn't what I expected from the website. So I think the website should be updated to make these things clear. The pool is really nice but was only actually working properly for two of my five days - the others there was unspecified 'maintenance' which meant it was cold and not full to the top as it should have been. This should be advertised better at reception (or ideally avoided!). I would stay again if some of these things are improved!

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great hotel, nice staff, breakfast was great as well. It’s a little outside of town, but that’s the point. 3 minute cab ride.
Stayed 1 night in Mar 2024

8/10 Good

Michelle

Stayed 3 nights in Mar 2024

4/10 Poor

Mark

Liked: Cleanliness
Disliked: Staff & service
Hot tub was not working.
Stayed 1 night in Mar 2024

10/10 Excellent

Gordon

Liked: Property conditions & facilities
Nice architecture and rooms Interesting town with lots of restaurants and a good base for excursions
Stayed 2 nights in Mar 2024

10/10 Excellent

asit g

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Teja

Stayed 3 nights in Feb 2024

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inconsistency of wi-fi was a disappointment. Couldn’t even access it in some parts of the hotel.
Stayed 3 nights in Jan 2024

2/10 Terrible

Anny

Stayed 3 nights in Jan 2024

10/10 Excellent

Hugo, Genève

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, and comfortable hotel.

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

Alex

Liked: Property conditions & facilities
Great location, great view. Another reviewer put it well: “staff were attentive but not friendly”
Stayed 1 night in Dec 2023

10/10 Excellent

Holly, Edmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience all the way around!
Stayed 3 nights in Nov 2023

10/10 Excellent

leavy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

2/10 Terrible

Dante

Stayed 1 night in Sep 2023

10/10 Excellent

Chrystal, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Remota hotel was absolutely gorgeous and and the views are stunning. The staff is exceptional. Rooms are spacious, modern and offer comforts of home such as robes, slippers and a tub to soak after a long hike in Patagonia. The breakfast included has a variety of American and Chilean options. They even had oatmilk! I highly recommend staying here if you are using this as your base hotel for day trips to Patagonia. The only thing is location, it’s on the outskirts of downtown Puerto Natales. Getting a taxi from the hotel is easy it’s getting one back that was a bit challenging.

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel– beautiful architecture and has a very calming ambiance. Service was amazing and the staff were very friendly and accommodating. They gave us everything we needed and the bartender even treated us to a free local bottle of sparkling wine for our first night! The hotel was perfect for unwinding and relaxing after our 4 night W trek in the park. We stayed here for 3 nights and the breakfast and dinner were impressive. Lots of cozy nooks to lounge and relax in as well if you wanted to some alone time with a book. I got a 1hr massage and enjoyed a beer by their outdoor jacuzzi as well. It was overall a lovely place to relax and unwind. About 5 mins and 3000 chilean pesos away from Puerto Natales by taxi, you just have to call the front desk and ask them to grab it for you 10 mins in advance. I chose this hotel because I wanted a quiet, remote place to recharge after my hike that still felt like we were connected to nature and wasn't in the center of the city. I'm glad I did my research and chose this place it was exactly what I wanted and more!
Stayed 3 nights in Dec 2021

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Not to mention with my trip mishaps going to this place - truly a nightmare however, the hotel staff made my negative events into a POSITIVE & memorable one! Front desk: Lorena, Vale, Fernando & Claudio very helpful with my travel endeavors. Restaurant Crew: Jessica, Rudolf (Mr. Bartender-Suave!), Angelo, Camilla & Jose. Always welcoming, attentive and wears a smiling eyes. 😘 Housekeeping: ensures my room are nice and tidy. Making it like a home for me.🥰 Mr. Fernan (the Tour Guide): EXCELLENT guy and went above and beyond in taking care of me! 🙌👏❤️… making it truly a MEMORABLE EXPERIENCE to cherish! I can’t THANK YOU enough Remota HOTEL crew! S A L U D !!!
Stayed 7 nights in Dec 2021

10/10 Excellent

Pierce

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice middle ground
The stay overall was good. The food is pretty good worth eating at in this town. One major gripe about the hotel is the very slow internet speeds. Also do not expect much in terms of additional amenities. However staff speaks English and is extremely helpful. The guides we hired through the hotel as well were very pleasant and knowledgeable.
Stayed 5 nights in Jan 2022