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Casa Lucy

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Lucy

Interior
Lobby
Exterior
Iron/ironing board, free WiFi, bed sheets
32-inch flat-screen TV with cable channels, TV

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Parking included
  • Housekeeping
  • Free WiFi

Explore the area

Map
Miraflores 969, Natales, Magallanes y la Antartica chilena, 6160000
  • Lago Nordenskjold
    10 min walk
  • Última Esperanza Fjord
    13 min walk
  • Plaza de Armas
    13 min walk
  • Puerto Natales (PNT-Teniente J. Gallardo)
    23 min drive

Room options

View all photos for Standard Double Room, 1 Double Bed, Private Bathroom

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 1 Double Bed, Private Bathroom

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Private Bathroom

Iron/ironing board, free WiFi, bed sheets

Double Room, Private Bathroom

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Queen Bed

Iron/ironing board, free WiFi, bed sheets

Superior Double Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Hostal Baquedano

Breakfast included
Free WiFi
Housekeeping
Soundproof rooms
4.9 out of 5, Exceptional, (158)
The price is €67
for 1 night
5 Jan - 6 Jan
Hostal Baquedano

About this property

Casa Lucy

Bed & breakfast in Natales with free parking
Tour/ticket assistance, free self parking, and free WiFi in public areas are available at this smoke-free bed & breakfast.
Guest accommodations at Casa Lucy offer hair dryers and complimentary toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Casa Lucy, you're just a quick walk from Lago Nordenskjold. You'll find features like free WiFi in public areas and free self parking, plus breakfast (surcharge).
  • Free WiFi
  • Free self parking
  • Continental breakfast served daily for a fee
  • Services include tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Lago Nordenskjold and Última Esperanza Fjord
Casa Lucy offers its guests tour/ticket assistance. Public spaces have free WiFi. Free self parking is available.

This Natales bed & breakfast is smoke free.

For a fee, guests can enjoy continental breakfast daily from 6:00 AM to 9:30 AM.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free off-site parking within 3 ft
  • Street parking available

Food and drink

  • Continental breakfast available for a fee daily 6:00 AM–9:30 AM: USD 20 for adults and USD 15 for children

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Tour/ticket assistance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

More

  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 6 AM - midnight
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 20 for adults and USD 15 for children
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
The front desk at this property is open daily from 6 AM - midnight.
Front desk staff will greet guests on arrival.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Casa Lucy B&B Natales
Casa Lucy B&B
Casa Lucy Natales
Casa Lucy Puerto Natales
Casa Lucy Natales
Casa Lucy Bed & breakfast
Casa Lucy Bed & breakfast Natales

Casa Lucy Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 43 out of 52 reviews" "
Rating 8 - Good. 9 out of 52 reviews" "
Rating 6 - Okay. 0 out of 52 reviews" "
Rating 4 - Poor. 0 out of 52 reviews" "
Rating 2 - Terrible. 0 out of 52 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

EUNPIL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good to stay
Stayed 2 nights in Mar 2024

10/10 Excellent

Travis, Woodbury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in town. The owners were extremely nice people who always made sure everything was good. Also, the breakfast they offered each morning was delicious and plenty. Will definitely stay at Casa Lucy next time I visit!
Stayed 6 nights in Jan 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lucy is a kind and helpful host. Our room was large and comfortable.
Stayed 4 nights in Feb 2024

10/10 Excellent

Yuliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lucy's was one of the most welcoming houses throughout my South American trips. Aside from clean and comfortable bed and towels, spacious room with excellent powerful hot shower, perfect location next to bus depot, the best of all is a nicest, warmest host Lucy. She made me feel like I returned home and made sure I had ample breakfast in the morning before leaving the house, bus tickets or tours in order, and a hot tea before going to sleep. I would never forget how she waited for me till late at night to come back from the trek. In all my history of travelling all over the world, no host cared about their guests as much as Lucy. If I ever go back to Puerto Natales Lucy would be one of the main reasons to do so. Thank you, Lucy, for your hospitality! Tip: book all your activities with Lucy. I had pre-booked mine and still regret it. I should have waited and would have had much better experience.
Stayed 3 nights in Feb 2024

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Lucy offered a great stay, with a generous and delicious breakfast. Our room was clean and quite large. Lucy offered us help with anything we needed during our 4 day stay. We were able to walk around town and out to dinner right from our room, through nice neighborhoods. I will definitely stay there again when I visit Puerto Natales.
Stayed 5 nights in Jan 2024

10/10 Excellent

Francisco

Stayed 3 nights in Jan 2024

8/10 Good

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, basic accommodations, with no frills.
Stayed 2 nights in Jan 2024

10/10 Excellent

Lenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lucy is very helpful throughout our stay.
Stayed 3 nights in Dec 2023

10/10 Excellent

Luis Gonzaga

Travelled with partner
No hay duda acerca de las ventajas de estar alojado en esta propiedad familiar con una dotación cómoda y ubicación excepcional, a distancia corta del terminal de transporte y del sector comercial de tiendas y restaurantes de esta acogedora ciudad. Recomendado!
Stayed 7 nights in Dec 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Senora Lucy was very helpful. Very clean and good breakfast.
Stayed 4 nights in Feb 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lucy is an incredible host. She is flexible, kind and very willing to help to make your stay great. We greatly enjoyed our stay and highly recommend it. We were able to walk to and from the bus station in 8 minutes which made our traveling that much easier.
Stayed 3 nights in Jan 2023

10/10 Excellent

Eva, Burns

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet bed and breakfast with nice rooms, each with private bathroom. Hostess is very accommodating, we were able to store luggage there for free while we went into Torres Del Paine. Spanish speaking only but easy to communicate with entry level Spanish skills. Breakfast was filling. Highly recommend.
Stayed 1 night in Mar 2022

10/10 Excellent

Lucy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person who ran the hotel was extremely nice and accommodating!
Stayed 1 night in Dec 2021

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lucy made us feel right at home, and the breakfast was fantastic!
Stayed 6 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
dealing directly with the owner who was so friendly
Stayed 4 nights in Jan 2020

8/10 Good

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely host - home away from home
Lucy is a lovely host, it's a charming place to stay and we felt very welcome with lots of help from Lucy.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and organized. Small family business run with attention to detail. Simple facilities, cuter than photos. Great location. Walking distance from bus terminal and town center. No English but they do their best to communicate.
Stayed 2 nights in Dec 2019

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!!!
Wonderful stay. Large rooms and comfy beds. Great location - close to the bus station and a short walk to town. Lucy and her team are very welcoming and breakfast is delicious. She is also very kind and will hold your bags if you go to the national park. 100% would recommend you stay here. All around a great experience.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good location about halfway between the bus station and the town centre. The host was helpful and friendly. We stored our bags while we went trekking and they were waiting for us in the room when we checked backed in. On our second stay we checked in late and left early the next morning. The host was there to meet us at night and had breakfast ready for when we left the next morning.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
nice and helpful owner (Lucy). walkable to the center. however not much facilitiy in the room
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
A little difficult to find is the only criticism. Otherwise it was clean, very friendly, with an excellent bed and a sperb breakfast
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly and helpful. Breakfast was excellent
Stayed 1 night in Feb 2019

10/10 Excellent

hamid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Friendly staff, they cannot speak English though. They have flexible timing for breakfast and set the table for each guest separately. The room was super clean and quiet.
Stayed 1 night in Dec 2018

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charm amidst wind in Puerto Natales.
This is a charming BnB and would be ideal for backpackers wanting slightly nicer digs in Puerto Natales. The bedrooms occupy all of the second floor. We stayed in a room with a private bathroom and double bed. Value felt very good; breakfast was tasty and Lucy is incredibly patient, kind and sweet. We flash scrambled this location to stay at the last moment and were able to make it work. WiFi works fine. Lots within walking distance in terms of cafes and excursion companies.
Stayed 1 night in Dec 2018