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AKA Patagonia

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AKA Patagonia

Living area
Exterior
Exterior
Living area
Bicycling

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast included
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Gabriel Silva (CAMINO 1), Huerto 151, Natales, Magallanes y la Antártica Chilena, 6160000
  • Mirador Cerro Dorotea
    5 min drive
  • Última Esperanza Fjord
    6 min drive
  • Costanera
    6 min drive
  • Puerto Natales (PNT-Teniente J. Gallardo)
    10 min drive

Room options

View all photos for Superior Double Room, Hot Tub

In-room safe, desk, free WiFi, bed sheets

Superior Double Room, Hot Tub

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room

In-room safe, desk, free WiFi, bed sheets

Standard Double Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room

In-room safe, desk, free WiFi, bed sheets

Standard Double Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room, Hot Tub

In-room safe, desk, free WiFi, bed sheets

Superior Double Room, Hot Tub

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room

In-room safe, desk, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room, 1 Bedroom, Hot Tub

In-room safe, desk, free WiFi, bed sheets

Superior Double Room, 1 Bedroom, Hot Tub

  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

Room
Vinnhaus
Breakfast included
Free WiFi
Laundry
Housekeeping
4.9 out of 5, Exceptional, (24)
The price is €194
for 1 night
5 Dec - 6 Dec
Vinnhaus

About this property

AKA Patagonia

Suburban lodge in Natales with free breakfast
Free use of bicycles, express check-out, and tour/ticket assistance are available at this lodge. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a garden, a picnic area, and a front-desk safe are onsite.
AKA Patagonia offers 6 accommodations, which are accessible via exterior corridors and feature espresso makers and safes. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, and hair dryers. Housekeeping is provided daily.
Recreational amenities at the lodge include complimentary bicycles.
During your stay at AKA Patagonia, you'll be close to Mirador Cerro Dorotea. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Free self parking and extended parking
  • Services include tour or ticket assistance, luggage storage, and a virtual front desk
  • Onsite recreation includes complimentary bicycles
  • 5 minutes by car from Mirador Cerro Dorotea and 6 minutes from Costanera
Free breakfast is served daily. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at AKA Patagonia. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Natales lodge.

Guests are served free self-serve breakfast daily from 4:00 AM to 1:00 PM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-service breakfast available daily 4:00 AM–1:00 PM

Things to do

  • Free bike hire

Conveniences

  • Front-desk safe

Guest services

  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance
  • Virtual front desk

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Hairdryer
  • Heated floor (bathroom)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Espresso maker

More

  • Access via exterior corridors
  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Local maps
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
Guests are required to download the property's WHATSAPP mobile app before check-in

Renovations and closures

The property is closed during May, June, July, and August.

Access methods

Private entrance, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for CLP 50.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CLP 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 48 hours before arrival with check-in information and smart lock details. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are required to download the property's WHATSAPP mobile app before check-in.

We should mention

  • Children may not be eligible for complimentary breakfast.

Property is also known as

AKA Patagonia Lodge
AKA Patagonia Natales
AKA Patagonia Lodge Natales

AKA Patagonia Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 20 out of 25 reviews" "
Rating 8 - Good. 3 out of 25 reviews" "
Rating 6 - Okay. 0 out of 25 reviews" "
Rating 4 - Poor. 2 out of 25 reviews" "
Rating 2 - Terrible. 0 out of 25 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito
Stayed 1 night in Apr 2024

10/10 Excellent

Lissette

Stayed 1 night in Mar 2024

10/10 Excellent

Cole

Stayed 4 nights in Mar 2024

10/10 Excellent

Bohdonna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 1 night in Feb 2024

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very clean and beautiful. Bathrooms are modern and again super clean, they have towel warmers. There is a dining and living room area with bath also. They have table games that we enjoyed, coffee, hot water, cold water. Breakfast is excellent.
Stayed 1 night in Feb 2024

4/10 Poor

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The cabins/rooms are nice & modern. Everything else about the experience was not positive. The site does not have anyone working there the majority of the time, so you are on your own to check in & stay there. That is normally not an issue, but the staff does not communicate or follow-up with information that is vital. I called to set up a late check in and had to follow up with 2 additional calls. On the 3rd call I was told they would send the information on the What App, which I advised I did not have. I requested text as the form of communication. He agreed and we texted from that point on. He never sent the lock code or our cabin number because he was not in the office. He said he would send the next morning. I texted the next morning to remind him to send the information. I did not receive any information because he failed to communicate with the other person these instructions. I had to make other arrangements for the nights stay. I finally received the information the 2nd day when I called (again). It was then explained that the information was sent, but it was not communicated to the other person that it needed to be texted. We finally got into the room. The breakfast the next morning was ok. There are a lot of places to stay in Punta Arenas that are much better than AKA and that have a desire to meet the minimum customer service requirements. This is not an isolated experience. There were 3 other guests that had similar issues/problems.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities
AKA Patagonia is a great choice for those looking for a more secluded, premium hotel experience in Puerto Natales but without the high prices of other similar hotels. The cabins are a bit small but were well appointment, and the bed was incredibly comfortable. It was easy for Uber drivers to pick us up and drop us off (a convenient location for going to town for dinner or going to the park for the day). We didn't have a car but parking looked easy as well. We enjoyed hanging out in the lobby area where they have a kitchen you can use to cook food and the breakfast each morning was a lovely touch. Also the wifi was strong. 10/10 would stay here again!
Stayed 1 night in Dec 2023

10/10 Excellent

Yiwei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute hotel! Very friendly staff. Great scenery as well.
Stayed 1 night in Dec 2023

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little boutique property just outside the town. Extremely easy to get to and from to allow for a perfect balance of R&R and access to town. Beds are extremely comfortable and the hostess is so extremely kind and welcoming.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jacek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

YU TAI

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
While the hostess and the design vibe of the hotel were amazing, the rooms are a bit old - with falling blinds and moldy spots in corners. The superior room’s hot tub is also a very awkward feature as it is placed outside of the room, and the night of our stay the wind was freezing and strong. Other than that the superior room is exactly the same as the regular.
Stayed 1 night in Mar 2023

10/10 Excellent

Emma

Stayed 1 night in Feb 2023

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING!!
This hotel is AMAZING! Friendly and helpful staff, super clean and beautiful rooms. Will always stay there while in the area.
Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We totally loved this place, recently opened. Sleek, chic and minimalist but beautiful and lovingly designed, with spectacular views, and making real efforts towards sustainability- we thoroughly recommend. Beds were very comfortable, towels white and fluffy, units private and a good size. We loved the cozy communal area where we sat with tea to review photos in the evening and take breakfast in the morning. Breakfast was fresh and delicious. Rodrigo was charming and helpful. You do really need a car though, as it’s little out of town.
Stayed 1 night in Feb 2020

10/10 Excellent

Jin, Palo alto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This small but beautiful hotel was perfect for our 2 nights stay in PN. Hosts were very kind and accomodated all our needs. The common room and the breakfast tray were great way to start the day and take rest at night.
Stayed 2 nights in Jan 2020

10/10 Excellent

Ashraf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely stay on the outskirts of Puerto Natale
The owners were lovely and service minded. The property was beautiful, beds were very comfortable. As a whole, the property was very detail oriented, everything was carefully picked, well designed and beautiful. Cozy and nice view, outside of town. The setup gives you a measure of independence, as you’re given a key code you can come and go as you please and also use the common area to rest, have some tea and relax
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing time we’ve had here! It’s a few miles away from the downtown, but that means we’ve had gorgeous views, nice walks, peaceful days and nights. The owners are so kind and everything is tech-friendly and “auto-service.” Breakfast was ready to go the night before and that was perfect for our early days. They have an awesome coffee machine that makes great espresso, too! The rooms are comfortable and the rain show is awesome! They even remembered to celebrate our honeymoon, which was so thoughtful. I absolutely recommend this place and we’d easily come back!
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy acogedora
Stayed 1 night in Mar 2024

8/10 Good

Taina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Viagem em família
A proposta é realmente muito boa, porém o café da manhã é muito limitado, os frios não servem duas pessoas, além do que é necessário você mesmo dar conta da louça, no frio intenso. A temperatura na cabana é bem instável, e o aquecedor não deu conta. Além disso, o local para refeições não tem aquecimento. Fomos super bem atendidos pelo WhatsApp e a vista do lugar é maravilhosa.
Stayed 2 nights in Mar 2024

10/10 Excellent

JUAN RICARDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadia
Muy bien el hotel La internet no funcionaba el primer dia, pero lo solucionaron de inmediato Un poco retirado del centro, pero hay buen transporte
Stayed 4 nights in Feb 2024

10/10 Excellent

Jorge

Stayed 2 nights in Dec 2023

10/10 Excellent

Addiel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar tranquilo y el personar muy agradable . Lugar 💯 recomendado

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel