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Apart Hotel Serantes

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Apart Hotel Serantes

Interior
View from property
In-room safe, desk, iron/ironing board, free WiFi
Outdoor pool
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Rua Silvino Meira E Sa Bezerra, 130, Ponta Negra, Natal, RN, 59090-170
  • Ponta Negra Beach
    ‪16 min walk‬
  • Craft Fair of Ponta Negra
    ‪20 min walk‬
  • Barreira do Inferno Launch Center
    ‪3 min drive‬
  • Natal (NAT-Governador Aluizio Alves Intl.)
    ‪66 min drive‬

Room options

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

  • 37 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Apartment

In-room safe, desk, iron/ironing board, free WiFi

Family Apartment

  • 45.0 sq m
  • Studio
  • 1 bathroom
  • Sleeps 5
  • 1 Double Bed, 1 Double Sofa Bed and 1 Twin Bed OR 3 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Triple Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Triple Room

  • 4 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Quadruple Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Quadruple Room

  • 4 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Single Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Single Room

  • 37 sq m
  • Studio
  • 1 bathroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double or Twin Room

  • 45 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Apart Hotel Serantes

Aparthotel with free breakfast, near Ponta Negra Beach
This smoke-free aparthotel features an outdoor pool, concierge services, and dry cleaning. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Each apartment features a kitchen with a refrigerator and a stovetop, plus free WiFi and a flat-screen TV with cable channels. Additional amenities include room service, a safe, and a shower.
Apart Hotel Serantes offers 53 air-conditioned accommodations with safes and complimentary toiletries. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include showers and bidets.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include an outdoor pool.
During your stay at Apart Hotel Serantes, you'll be within walking distance of Ponta Negra Beach. You'll find features like free breakfast, free WiFi in public areas, and free self parking. This comfortable aparthotel has 53 apartments on 1 floor. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a flat-screen TV, and a refrigerator
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 14 minutes by foot from Artesanato Shopping Mall and a 4-minute drive from Ponta Negra Beach
  • Airport shuttle service available for a fee
Free breakfast is available daily. Public spaces have free WiFi. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Apart Hotel Serantes. Free self parking is available.

This 3-star Natal aparthotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Return airport shuttle (surcharge)
  • On-site car hire

Family friendly

  • Children stay for free (see details)

Kitchen

  • Fridge
  • Stovetop
  • Cookware/dishes/utensils

Dining

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Bidet
  • Towels provided
  • Free toiletries

Entertainment

  • Flat-screen TV with cable service

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lifts
  • Raised toilet seat
  • Wheelchair-accessible
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Luggage storage
  • Safe at front desk
  • Iron/ironing board (on request)
  • 24-hour front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 53 rooms
  • 1 floor

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Front desk staff will greet guests on arrival.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Apart Hotel Serantes
Apart Hotel Serantes Natal
Apart Serantes
Apart Serantes Natal
Hotel Serantes
Serantes Apart Hotel
Serantes Hotel
Serantes Apart Hotel Natal, Brazil
Apart Hotel Serantes Natal
Apart Hotel Serantes Aparthotel
Apart Hotel Serantes Aparthotel Natal

Apart Hotel Serantes Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 61 out of 132 reviews" "
Rating 8 - Good. 49 out of 132 reviews" "
Rating 6 - Okay. 16 out of 132 reviews" "
Rating 4 - Poor. 2 out of 132 reviews" "
Rating 2 - Terrible. 4 out of 132 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Albert

Travelled with family
Liked: Cleanliness, amenities
Cobblestone road, horrible

8/10 Good

Rosa, Tigre ,Bs As ,Argentina

Travelled with family
Liked: Cleanliness, amenities
I liked the view ,the location breakfast and comfortable beds and bathroom
Stayed 16 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
It was a decent stay, our booking was a last-minute decision and the staff was helpful on short notice. It seemed safe and clean, with a fun family atmosphere.
Stayed 1 night in Dec 2019

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality
Brilliant all round.
Stayed 7 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay in Ponta Negra
I arrived at 1am, but was immediately met by someone to help me with my bag and to welcome me into the hotel. Very efficient and friendly check in. The man on duty spoke good English. The room was very clean and comfortable. The room was very hot when I walked in, the airconditioning sorted that out quickly. Excellent breakfast served outside. Huge choice. I only stayed one night, but wish I could have stayed longer. Very accessible to a very nice part of the beach, nice pool

8/10 Good

Laurentp11, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved this hotel
Great hotel. Great location. A short walk to the beach. Great breakfast. It was fairly priced during the World Cup compared to much more expensive hotels that were not as good as this one.

6/10 Okay

Verified traveller

Disliked: Room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, awful Wifi
Everything about this hotel was beyond expectations, except their having the worst internet service I've encountered since the 1990s. They need to stop advertising offering internet access until they fix that. Otherwise, it's a great hotel - amazingly comfortable, expansive rooms, a gorgeous rooftop terrace, a great pool, tasty breakfast, safe parking. Overall, excellent, except for that one thing.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Emma Gallegos, La Mirada, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service
All the staff was extremely helpful and friendly, they went above and beyond helping us, great location in front of the beach.

8/10 Good

wineismylife, Arlington, Texas USA

Liked: Cleanliness, staff & service
Extremely helpful staff
Staff go out of their way to assist with anything needed. Hotel is dated but very clean and pretty well kept.

6/10 Okay

dan, cincy

Liked: Cleanliness, staff & service, room comfort
World Cup Stay
It's a short walk to a happening spot on the beach and good restaurants are only a walk away as well. The free breakfast was satisfying and a good way to start the day. The pool was small but adequate for lounging. Spots on the beach allow you to rent surf boards or go on dune buggee tours of the amazing dunes Natal is known for.

8/10 Good

Patrick, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Service
Staff were incredibly accommodating. Breakfast was delicious every morning.

8/10 Good

Chris, San Jose, CA

Liked: Staff & service
Clean, safe, 3-star hotel in Ponta Negra.
Solid 3 star hotel. Short walk to the beach. Clean rooms. Comfortable beds. Secure underground parking. WiFi. Pool area is comfortable, but actual pool is quite small (not resort class). Exceptional staff. Nice place to stay if you are on a budget and don't need resort style amenities.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

ZhuoLong

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Laiza

Liked: Cleanliness, amenities, room comfort
Limpo, atendimento ótimo, confortável, café da manhã ótimo
Stayed 1 night in Sep 2024

8/10 Good

LONIA

Travelled with family
Liked: Cleanliness, amenities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Edinaldo

Stayed 2 nights in Aug 2024

10/10 Excellent

Ertenia

Travelled with group
Liked: Cleanliness, room comfort
Mto bom o hotel, café da manhã, localização, só achei a piscina pequena, mas mesmo assim recomendo.
Stayed 2 nights in Jul 2024

8/10 Good

Kamila

Travelled with family
Liked: Cleanliness, room comfort
Ótimo custo benefício
Café da manhã variado , limpeza do quarto diária … Muito obrigada , excelente custo benefício
Stayed 7 nights in Jul 2024

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, room comfort
Estadia sensacional.
Dois pontos negativos: a conexão de internet um pouco fraca e a piscina é pequena. Mas eu NÃO deixaria de ficar lá novamente, porque os pontos positivos são muitos. Localização excelente, café da manhã espetacular, espaçoso, limpo, resumindo, local ótimo.
Stayed 2 nights in Jul 2024

10/10 Excellent

Anderson

Stayed 2 nights in Mar 2024