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Grand Mercure Nasu Highlands Resort & Spa

4.0 star property

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Photo gallery for Grand Mercure Nasu Highlands Resort & Spa

Hot springs
Iron/ironing board, free WiFi
Hot springs
Standard Suite, 2 Single Beds, Mountain View
Sports facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • All-inclusive
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Parking included

Explore the area

Map
4449-2 Takakuhei, Nasu, Tochigi-ken, 325-0302
  • Nasu Rindo Lake
    ‪2 min drive‬
  • Nasu Safari Park
    ‪9 min drive‬
  • Nasu Highland Park
    ‪16 min drive‬
  • Fukushima (FKS)
    ‪54 min drive‬

Room options

View all photos for Family Room, 2 Single Beds, Mountain View

Family Room, 2 Single Beds, Mountain View

Family Room, 2 Single Beds, Mountain View

  • Sleeps 10
  • 2 Twin Beds

View all photos for Standard Room with 2 single beds, Mountain view

Standard Room with 2 single beds, Mountain view

Standard Room with 2 single beds, Mountain view

  • 36 sq m
  • Sleeps 8
  • 2 Twin Beds

Classic Room, 2 Single Beds, Mountain View

  • Sleeps 6
  • 2 Twin Beds

View all photos for Classic Room with 2 single beds and 1 sofa bed, Mountain view

Iron/ironing board, free WiFi

Classic Room with 2 single beds and 1 sofa bed, Mountain view

  • 36 sq m
  • Sleeps 8
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Room with 2 single beds and 1 bunk bed, Mountain view

Standard Room with 2 single beds and 1 bunk bed, Mountain view

Standard Room with 2 single beds and 1 bunk bed, Mountain view

  • 36 sq m
  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Standard Suite, 2 Single Beds, Mountain View

Standard Suite, 2 Single Beds, Mountain View

Standard Suite, 2 Single Beds, Mountain View

  • Sleeps 12
  • 2 Twin Beds

View all photos for Superior Suite, 2 Single Beds, Mountain View

Iron/ironing board, free WiFi

Superior Suite, 2 Single Beds, Mountain View

  • Sleeps 10
  • 2 Twin Beds

View all photos for Superior Room with 2 single beds and 2 extra beds, Mountain view

Superior Room with 2 single beds and 2 extra beds, Mountain view

Superior Room with 2 single beds and 2 extra beds, Mountain view

  • 36 sq m
  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Classic Room, Japanese style, 4 futon beds, Mountain view

Classic Room, Japanese style, 4 futon beds, Mountain view

Classic Room, Japanese style, 4 futon beds, Mountain view

  • 36 sq m
  • Sleeps 10
  • 4 Twin Futons

View all photos for Classic Room, Multiple Beds, Mountain View (Japanese Western Style)

Classic Room, Multiple Beds, Mountain View (Japanese Western Style)

Classic Room, Multiple Beds, Mountain View (Japanese Western Style)

  • Sleeps 10
  • 4 Twin Beds

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About this property

Grand Mercure Nasu Highlands Resort & Spa

Family-friendly hotel with a sauna and a seasonal outdoor pool
A restaurant, a sauna, and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, conference space, and a children's pool are onsite. Housekeeping is available on request.
Grand Mercure Nasu Highlands Resort & Spa offers 189 accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. This Nasu hotel provides complimentary wireless Internet access. Housekeeping is offered on request and irons/ironing boards can be requested.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor public bath (no minerals), an outdoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
During your stay at Grand Mercure Nasu Highlands Resort & Spa, you'll be within walking distance of Nasu Rindo Lake. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at Tenku no Mori, a buffet restaurant that serves local and international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include 6 meeting rooms, conference space, and laundry facilities
  • Onsite recreation includes hot springs, a sauna, and a playground
  • Just a 2-minute drive from Nasu Rindo Lake and 9 minutes from Nasu Safari Park
Some rates at Grand Mercure Nasu Highlands Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. Grand Mercure Nasu Highlands Resort & Spa offers its guests hot springs, a sauna, and a seasonal outdoor pool. There are 6 meeting rooms available. A children's pool, a vending machine, and an arcade/game room are also featured at the family-friendly Grand Mercure Nasu Highlands Resort & Spa. Self parking is free.

Smoking is allowed in designated areas at this 4-star Nasu hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:30 AM.
Tenku no Mori - This buffet restaurant specializes in local and international cuisine and serves breakfast and dinner.

All-inclusive details

All-inclusive room rates at Grand Mercure Nasu Highlands Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,800 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Tenku no Mori

Things to do

  • Arcade/game room
  • Children's pool
  • Hot springs
  • Karaoke
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 6 meeting rooms
  • Conference space

Outdoors

  • Garden

Spa

  • Hot springs
  • Public indoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Mini-fridge

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3800 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 7 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

  • The seasonal pool will open in July and close in August.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rindoko Royal Hotel Nasu
Rindoko Royal Hotel
Rindoko Royal Nasu
Rindoko Royal
Rindoko Royal Hotel Japan/Nasu-Gun
Royal NASU
Royal Hotel Nasu Japan/Nasu-Gun
Royal Hotel NASU
Mercure Nasu Highlands & Nasu
Grand Mercure Nasu Highlands Resort & Spa Nasu
Grand Mercure Nasu Highlands Resort & Spa Hotel
Grand Mercure Nasu Highlands Resort & Spa Hotel Nasu

Grand Mercure Nasu Highlands Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 128 out of 304 reviews
Rating 8 - Good. 125 out of 304 reviews
Rating 6 - Okay. 34 out of 304 reviews
Rating 4 - Poor. 11 out of 304 reviews
Rating 2 - Terrible. 6 out of 304 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

SAYURI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Serene child friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Ya Qi Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large spacious rooms, friendly and helpful service, clean and relaxing onsen. Best bonus is free flow drinks (soft drinks, coffee and lots of alcohol) and snacks in the afternoons and nights!
Stayed 2 nights in Aug 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family-friendly!
This is probably the most family-friendly hotel I’ve ever stayed at. Many young couples with babies; tons of kids up to about 7 years old. They have lots of toys, books (in Japanese), and even special suites for those ages.
Stayed 1 night in Aug 2020

8/10 Good

???

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
施設がとても綺麗でした。家族で行くには最高だと思う。ただ、大浴場が、23時で閉まってしまうのが残念。もう少し遅い時間まで開いていれば……
Stayed 2 nights in Dec 2024

10/10 Excellent

Mami

Stayed 1 night in Dec 2024

8/10 Good

MIKA

Stayed 1 night in Dec 2024

6/10 Okay

misae

Disliked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Michiko

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

??

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
凄く良いホテルでした！お菓子や飲み物などのもてなし等素晴らしかったです。毎年でも利用したい！
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

JUNKO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
大満足、上質空間でした
大浴場脇のリラクゼーションスペース、さすがメルキュール、センスの良いインテリア。パリのエスプリを感じさせます。 オールインクルーシブの宿に初めて宿泊しましたご感激したのはロビーでのドリンク、おつまみなどとても魅力的でつい長居してしまいます。 0時ぐらいまでオープンしてていただきたい。時間が足りないなと思いました。欲を言えばロビーの座席が少ない点、改善できると良いですね レストランも混むので余裕を持って行かれると良いと思います。 お子様連れも多かったですが、空間が広いのであまり気になりません。
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

チェックインで40分はかかりすぎです。
Stayed 1 night in Dec 2024

8/10 Good

Yukihiro

Liked: Cleanliness
Disliked: Property conditions & facilities
空調が、各部屋で調整できず部屋が非常に暑かった。
Stayed 1 night in Dec 2024

10/10 Excellent

Yukari

Liked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

YOZO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋の壁が板張りでちょっとお粗末。
Stayed 1 night in Dec 2024

10/10 Excellent

AYAKO

Stayed 1 night in Nov 2024

8/10 Good

????

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
盛大なビュッフェスタイルでしたが並んでしまって全然進まない所もあった。 男性風呂の露天風呂に出る扉の建て付けが非常に悪く、なかなか閉まらなかった。
Stayed 1 night in Dec 2024

8/10 Good

AKIKO

Stayed 1 night in Dec 2024

10/10 Excellent

Saori

Liked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

MAKIKO

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

YUJI

Liked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

Isao

Travelled with partner
今年2回目の宿泊、メルキュール自体はエクスペディア(バイタリティ特典の4割引)経由で今年4回目。 不評だった歯磨きセットは、日本の一般的な物に変更されてた。 レストランの浴衣の袖止めゴムは、相変わらず無かったので用意して欲しい。氷の持ち帰りが自由に出来る様にして欲しい。 ラウンジのフリードリンク…おつまみ のナッツが無くなってた。復活して欲しい。朝食に納豆は欲しいな。
Stayed 1 night in Dec 2024

6/10 Okay

Mami

Travelled with family and small children
Disliked: Cleanliness
客室以外はキレイでした
Stayed 1 night in Nov 2024