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InTown Suites Extended Stay Murfreesboro TN - MTSU

2.0 star property

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January 2025

Photo gallery for InTown Suites Extended Stay Murfreesboro TN - MTSU

Fridge, microwave, stovetop, freezer
WiFi, bed sheets
Premium Room | Private kitchen
Front of property
Laundry

Reviews

6.2 out of 10

Popular amenities

  • Laundry
  • Air conditioning
  • Kitchen
  • Parking included

Explore the area

Map
1345 Old Fort Pkwy, Murfreesboro, TN, 37129
  • Stones River Mall
    12 min walk
  • Pyramids Cafe
    6 min walk
  • Lebanon Station
    41 min drive
  • Nashville, TN (BNA-Nashville Intl.)
    34 min drive

Room options

View all photos for Premium Room

Premium Room

Premium Room

  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Upgrade 1 Queen

Upgrade 1 Queen

Upgrade 1 Queen

  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Upgrade 2 Double

Upgrade 2 Double

Upgrade 2 Double

  • Studio
  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
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About this property

InTown Suites Extended Stay Murfreesboro TN - MTSU

Aparthotel in Murfreesboro with free parking
This smoke-free aparthotel features laundry facilities, free self parking, and a vending machine. Each apartment provides a flat-screen TV with satellite channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. A dining area, WiFi, and free long-distance calls are among the other amenities available to guests. Weekly housekeeping is available.
InTown Suites Extended Stay Murfreesboro TN - MTSU offers 136 accommodations with air conditioning. 49-inch flat-screen televisions come with premium satellite channels. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.

This Murfreesboro aparthotel provides wireless Internet access for a surcharge. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided weekly.

During your stay at InTown Suites Extended Stay Murfreesboro TN - MTSU, you'll be within walking distance of Stones River Mall. You'll find features like free self parking and laundry facilities. This budget aparthotel has 136 apartments on 3 floors. Enjoy your stay with amenities like a kitchen and a flat-screen TV in each apartment.
  • Each apartment offers a kitchen, a dining area, and a flat-screen TV
  • Free self parking
  • WiFi for a fee
  • Amenities include laundry facilities and a vending machine
  • 12 minutes by foot from Stones River Mall and a 2-minute drive from Murfreesboro Strike and Spare Family Fun Center
InTown Suites Extended Stay Murfreesboro TN - MTSU offers its guests a vending machine and laundry facilities. The front desk is open around the clock. Self parking is free.

This Murfreesboro aparthotel is smoke free.

Languages

English

Property amenities

Internet

  • WiFi available (fee applies)

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Kitchen

  • Fridge
  • Stovetop
  • Microwave
  • Freezer

Dining

  • Dining table

Bedrooms

  • Bed sheets provided

Bathrooms

  • Combined shower/bath
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining room

Entertainment

  • 49-inch flat-screen TV with satellite service

Laundry

  • Laundry facilities

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lifts
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Smoke-free property

Services and conveniences

  • Limited housekeeping
  • Phone
  • Vending machine
  • Free local calls
  • Free long-distance calls

Things to do

  • Golf nearby

Safety features

  • Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher

General

  • 136 rooms
  • 3 floors
  • 1 building

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 6:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (11:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 2 per night (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property's front desk is open during the following times:
  • Monday - Saturday: 11:00 AM - 6:00 PM
This property doesn't offer after-hours check-in. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

Property is also known as

Crestwood Suites Hotel Murfreesboro
Crestwood Suites Murfreesboro
Crestwood Hotel Murfreesboro
Crestwood Suites Murfreesboro Tn
Crestwood Suites Murfreesboro Aparthotel
InTown Suites Murfreesboro Aparthotel
InTown Suites Extended Stay Old Fort Pkwy Aparthotel
InTown Suites Extended Stay Old Fort Pkwy
InTown Suites Extend Stay Old
InTown Suites Extended Stay Murfreesboro TN MTSU
InTown Suites Extended Stay Murfreesboro TN Old Fort Pkwy
InTown Suites Extended Stay Murfreesboro TN - MTSU Aparthotel
InTown Suites Extended Stay Murfreesboro TN - MTSU Murfreesboro

InTown Suites Extended Stay Murfreesboro TN - MTSU Reviews

Reviews

6.2
Rating 10 - Excellent. 94 out of 496 reviews" "
Rating 8 - Good. 116 out of 496 reviews" "
Rating 6 - Okay. 102 out of 496 reviews" "
Rating 4 - Poor. 79 out of 496 reviews" "
Rating 2 - Terrible. 105 out of 496 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
We didn't know Sunday was closed because Expedia did not tell us. We arrived late and didn't know how to enter. After spending the night in another hotel, we asked In Town Suites to refund our first night. They did so with ease. They were very helpful, friendly and accommodating. There are not cooking utensils, plates, silverware or dish soap, but there are towels and toilet paper for the first week.
Stayed 7 nights in Jan 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing when I walked in thought I was at the wrong address the place looked like a crack house! The front desk office was closed for lunch and had a rolling steel door! The room was small with a metal frame thin wire from mattress bed, so uncomfortable. Small refrigerator, 2 burner stove on a timer and rusty microwave! The room had a foul odour and dirt socks in the closet and behind the chair from the previous client! When you looked down the hall felt like you were in “The Shining “ pass this one up!!
Stayed 7 nights in Dec 2018

6/10 Okay

Loretta

Liked: Cleanliness, staff & service, room comfort
Prefer Hotels over extend stay hotels
Not use to a hotel that doesn't open the office until 10 am and closes at 7 pm, they always took care of things but its a hassle and the security guard did not always like it. The check in was a problem because hotels.com messed up on the booking but took care of the problems more than I expected and very well. I don't like hotels that do not give you the basics which is why I like hotels vs extend stay hotels, I like the personal service of hotels, daily maid service, the little soaps that keep me from having to purchase any. I like the service of hotels, extend stay hotels do not provide services or are very limited.
Stayed 8 nights in Nov 2018

4/10 Poor

Myielle, Murfreesboro

Disliked: Cleanliness, property conditions & facilities
This hotel is horrible. The water was shut off due to repairs and it took over three days to correct and the hotel never made accommodation for the guest. They did however kept lying about the time it would take to fix. The toilet kept backing up from the water being shut off so you can image the level of nastiness. I would never recommend this hotel ever. I wanted a discount for the trouble and was refused.
Stayed 7 nights in Sep 2018

4/10 Poor

Zachary

Disliked: Cleanliness
Stayed 7 nights in Sep 2018

4/10 Poor

Sue, Murfreesboro, TN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place said it had a continental breakfast! A coffee pot, Hair dryer, kitchen. It didn't have a coffee pot. We had to run to Dunkin Donuts every morning for coffee. There wasn't any breakfast. No Utensils in the kitchen . No plates or silverware. We were given 2 wash cloths for the 5 nights, and 2 towels each.for the 5 nights. We went out, and bought utenstils, towels, and dishes.
Stayed 5 nights in Jun 2018

2/10 Terrible

Robby, Nashville, TN

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
This place is REALLY seedy.
Stayed 2 nights in Jun 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
My Goodness and you pay to stay here
The police were in and out, had a false fire alarm almost midnight, the smell of old musk in the room, the couch smells of vomit, the carpet needs cleaning..
Stayed 14 nights in Jun 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First off, I thought I was booking the DoubleTree and it was an extended stay. Then when we checked in, they could not make keys and we were told someone would have to take us to our room. We decided to go eat first and then came back and had to call the night mgr on duty to get to our room. The entire place smelled of smoke. I will NEVER use expedia again. I was not planning on doing so in the first place but I booked thru my employee perks and that is where it directed me. I have copied of the picture of the DoubleTree but with the address of In Towne Suites, pretty confusing.
Stayed 1 night in Jun 2018

6/10 Okay

Everett

Stayed 1 night in May 2018

6/10 Okay

Paul

Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in May 2018

2/10 Terrible

Ashley, Chattanooga

Disliked: Cleanliness, property conditions & facilities, room comfort
Found hair that wasn’t ours in the beds when we got there....trash under the beds...tv didn’t work properly( only one channel worked) and there was no one to call about it after hours....also the walls are very thin!! Heard everything going on next door to us!!!! Not to mention the door wouldn’t lock properly from the outside!! I would NEVER stay here again!!
Stayed 2 nights in May 2018

2/10 Terrible

Sgb

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty Intown Suites
This was the nasty hotel I ever stayed in. There were doritos bags and cigarette butts under the bed. I got up the very next morning and a spider was in the tub. There pubic hair in the towels, and shower curtain, I was afraid to use, so I went to Walmart and purchase bath towels, face towels. I reserved the rom thru Expedian for Doubletree, and they the hotel was for InTown Suites, this was a classic Bait and Switch situation, my confirmation was for Doubletree not InTown Suites...the address is for InTown Suites but pictures show Doubletree...I am going to go to extreme to get my money back.
Stayed 1 night in May 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
For starters, there is NO one at the desk. Two, there is garbage is the parking lot that for some reason people leave and sometimes gets picked up and other times does not. Three, it took me some one hour to check in! I had to call Expedia twice. Dont understand to this day why they did NOT have the information. Four, the room had torn furniture that could have been repaired and fixed. Five, the parking lot is neglected. It NEEDS to be repaved! Finally, this is NOT a first class operation and thus they NEED to come down on their prices when you quantify the above problems.
Stayed 15 nights in Apr 2018

8/10 Good

joey, Tennessee

Liked: Cleanliness, property conditions & facilities
Nice for us
Affordable and comfortable. Overall me and my husband we're satisfied with this property
Stayed 7 nights in Apr 2018

6/10 Okay

Verified traveller

Liked: Staff & service
The room itself was clean, but there is only maid service once a week. The only time someone is at the front desk is from 10-7, and no one there on Sunday. We were not there much but it was hard to get clean towels since we would leave early in the morning and be back later in the evening.
Stayed 4 nights in Apr 2018

8/10 Good

Edra

2/10 Terrible

Lachanda

Disliked: Staff & service, property conditions & facilities, room comfort
Bad
I didn't like my stay and they don't refund people money when they don't stay the full reservation that's not right

2/10 Terrible

Axel, Cleveland Ohio

Disliked: Property conditions & facilities, room comfort
Police are quick!
The elevator buttons have been burned with lighters so as to be blackened and unreadable. People found the need to spit things on the walls in the elevator. I stayed form Friday April 6th until Monday the 9th. The police were there on Saturday and Sunday night. The Sunday night police action involved 3 cruisers and some a foot race that the police lost. The mattresses are wrapped in plastic so they make horrible noise every time you move in your sleep. The entire place smelled of cigarettes the minute you walked in the front doors. I was literally so amazed I made myself stay and not go book another room elsewhere. Do yourself a favor and spend the extra 20+ a night and go somewhere else. Lesson learned!!
Stayed 3 nights in Apr 2018

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Worked for us
No frills but clean and for the price it was good. Wished the bed was more comfortable though.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
In Murfreesboro, Tn
The staff was great, friendly and helpful. I had accidently reserved a smoking room. The third floor constantly strongly smelled like an old dirty ashtray and body odor. The elevator was questionable.... the laundry room is nice. The first floor didn't stink. The owners should really appreciate their staff because they made my stay better. The owners should invest money in upkeep of this place because they could have a really nice place there. It is in a great location, close to a park, shopping and restaurants.
Stayed 14 nights in Mar 2018

6/10 Okay

Mark

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Scary Hotel
We'll not be back. We had friends arrive late to find the front desk had closed as of 7 PM with no notice on their reservation whatsoever. The staff were in the building and kind enough to assist but said their reservation was for the 16th and not the 17th. My friend showed them his confirmation in email and they got them their room. Their room was nice, two double beds, sofa, decor. Our reservation for a Studio, 1 Queen Bed, Non Smoking. ended up being a double bed in a room that looked like it was gutted. A mattress on a metal frame with legs, two night stands, bare white walls, tilted refrigerator, sliver of wrapped soap and a half-used roll of toilet paper. We joked we got the room after the crime scene investigators finished. Downgraded at the check-in without so much as an apology or an offer of some sort of compensation. We were in non-smoking room 314. To get to 314 we had to walk down a hallway that smelled like an old ashtray. The elevator was filthy and of questionable operational safety. At least it was close to a major road if a hasty escape was required. Road? More like a pock-marked side street. We passed the "hotel" twice before we found the unmarked side street that led to the front door. When were were searching hotels this came up as part of DoubleTree. Now it comes up as Crestwood. The online photos are beautiful. The reality was a horror. Never again.
Stayed 1 night in Mar 2018

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Mar 2018

2/10 Terrible

Luna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No check-in allowed after office hrs & NO Refund!!
Do NOT bother booking with this hotel if you are unable to check-in during regular office hours! They would not make accommodations for me to check in after hours, and they would NOT refund $$ when I tried to cancel the booking after the 'free cancellation' period. Hotels.com information had the following in the fine print: "Important notices: The front desk is open during the following times: Monday - Saturday: 10 AM - 7 PM Sunday - Sunday: 3 PM - 8 PM If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact this property in advance for check-in instructions and key retrieval information. For more details, please contact the property using the information on the reservation confirmation received after booking." However, when I tried to contact InTown Suites during office hours for instructions on how to check-in after hours, they said I could not, and that I should try to contact the booking site to see if they would refund the price for the reservation. I called hotels.com re: the issue, and they just contacted InTown Suites, who refused to cancel or refund the reservation. I am *very* unhappy with the customer service from both hotels.com and InTown Suites, as I had to pay for a room that I never stayed in because of InTown Suites refusal to accommodate a late check-in. Don't waste your time or $$ with this place!!
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Loved the fact that I could cook in the room. Room is nice and spacious. Only thing is you gotta have your own dishes
Stayed 2 nights in Mar 2018