Hyatt House Nashville/Franklin/Cool Springs

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt House Nashville/Franklin/Cool Springs

Lobby
Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board
Exterior
Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board
Coffee/tea maker

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Laundry

Explore the area

Map
3501 Mallory Lane, Franklin, TN, 37067
  • Aspen Grove Park
    13 min walk
  • CoolSprings Galleria
    3 min drive
  • The Factory
    5 min drive
  • Nashville, TN (BNA-Nashville Intl.)
    23 min drive

Room options

Suite, 1 Bedroom, Accessible, Bathtub

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible (Shower)

  • 73 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio Suite, Multiple Beds

  • 52 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Hyatt House Nashville/Franklin/Cool Springs

Art Deco hotel with free breakfast and a 24-hour business center
An indoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and a business center.
Hyatt House Nashville/Franklin/Cool Springs offers 125 air-conditioned accommodations with coffee/tea makers and hair dryers. 49-inch flat-screen televisions come with cable channels.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us they can't get enough of the free breakfast at Hyatt House Nashville/Franklin/Cool Springs. During your stay, you'll be within walking distance of Aspen Grove Park. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Guests really like the accommodations for the spaciousness and cleanliness
  • 13 minutes by foot from Aspen Grove Park and a 3-minute drive from CoolSprings Galleria
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a 24-hour business center, a meeting room, and coworking spaces. An indoor pool, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hyatt House Nashville/Franklin/Cool Springs. Free self parking is available.

This Art Deco Franklin hotel is smoke free.

Guests are served free self-serve breakfast on weekdays from 6:30 AM to 8:30 AM.
Hyatt House Nashville/Franklin/Cool Springs has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Free self-service breakfast available weekdays 6:30 AM–8:30 AM
  • 1 restaurant
  • 1 bar

Things to do

  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Coworking spaces
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Hand-held shower head
  • Visual alarms in hallways
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 49-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt House Nashville/Franklin/Cool Springs Hotel
Hyatt House Nashville/Franklin/Cool Springs Franklin
Hyatt House Nashville/Franklin/Cool Springs Hotel Franklin

Hyatt House Nashville/Franklin/Cool Springs Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 791 out of 1001 reviews" "
Rating 8 - Good. 124 out of 1001 reviews" "
Rating 6 - Okay. 36 out of 1001 reviews" "
Rating 4 - Poor. 14 out of 1001 reviews" "
Rating 2 - Terrible. 36 out of 1001 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dawn

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Staff super, clean room , clean hotel in a very nice area. Would definitely stay again. 10/10
Stayed 1 night in Aug 2024

8/10 Good

BARBARA

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good night's sleep. Noce shower.
Stayed 1 night in Sep 2024

10/10 Excellent

Cindy, Pelham

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very courteous and efficient, room was nice and clean, great area-convenient for my reason for visiting
Stayed 1 night in Sep 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient property for Franklin Cool Springs area. Hotel room was very clean and new. Only issues were housekeeping kept waking me up and no do not disturb. Food at bar was not good.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet hotel with fabulous breakfast!
Stayed 3 nights in Sep 2024

8/10 Good

A'niyah

Liked: Cleanliness, staff & service, property conditions & facilities
Good but don’t expect hot water.
Stayed 2 nights in Sep 2024

10/10 Excellent

Eric

Stayed 2 nights in Sep 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Marla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room design and layout was excellent. Spacious with all amenities needed.
Stayed 1 night in Aug 2024

8/10 Good

Ron

Stayed 1 night in Aug 2024

10/10 Excellent

Gasper

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price just an 15 min uber ride to downtown
Stayed 1 night in Aug 2024

10/10 Excellent

Mikayla

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 2 nights in Aug 2024

10/10 Excellent

Emily

Travelled with family
Abc
Stayed 1 night in Aug 2024

8/10 Good

Keona

Travelled with partner
Liked: Cleanliness, staff & service
👍
Stayed 2 nights in Aug 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Power outage issues were resolved then the suite was very nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility with good service!
Stayed 1 night in Aug 2024

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Very very very nice
Stayed 1 night in Aug 2024

10/10 Excellent

Jana, Madison

Liked: Cleanliness, property conditions & facilities
We liked the convenience of having a spacious room with sofa and kitchen.
Stayed 1 night in Aug 2024

10/10 Excellent

Early

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice.
Stayed 1 night in Aug 2024

4/10 Poor

Chris

Stayed 1 night in Aug 2024

10/10 Excellent

Steven, Carol Stream

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Many restaurant options.
Stayed 1 night in Apr 2024

10/10 Excellent

Valeri

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in a multi-bed suite. Was perfect for our family of five. Felt very spacious. Awesome patio off the lobby with fire pits and yard games. Will be our go-to when coming through Nashville.
Stayed 1 night in Aug 2024

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, large room. Felt safe walking to get supper at a restaurant 2 blocks away. Friendly staff. No problems whatsoever. Will stay here again!
Stayed 1 night in Aug 2024