6/10 Okay
Michele
Travelled with family
13 Jan 2025
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The people, super friendly and as accommodating as they could be with the limits of the hotel. It’s not clean. I feel like it was a complete bait and switch! 8.2 rating has to be MASSIVELY inflated!! There was some kind bodily waste in the elevator. The hallways smelled like cooking food. There is NO ICE MACHINE…Bucket & bag I the rooms but no ice available…never had a hotel not have ice. Continental breakfast is a hint of what a gas station would have. That stocked convenience area…bottles of water and I think a couple from Michelina meals and some ramen noodles.
My reservations were screwed up, partially my fault but I was in town for my grandma’s funeral and the hotel called to tell me I was supposed to be checked out!! Awful and really I had no choice at the time other than to just pay. This crappy hotel ended up costing me $600 for 2 rooms for 3 nights. My Expedia total for the 2 rooms was $400.
I won’t stay at this hotel again unless they start to have the amenities they advertise. I. Could’ve stayed at a MUCH nice hotel for the amount I ended up spending.
Michele
Stayed 3 nights in Jan 2025