Several rooms were very dirty after they were cleaned. Upon arriving, I was informed that the indoor gym was closed for renovation. Even though I booked five months earlier, I was never updated of the change, and being able to exercise while I’m away is very important to me. The whole area was covered in rust. The pool area was extremely humid and the doors were covered in rust. My bathroom door wouldn’t latch or lock, and the exhaust fan was broken. The ice maker broke down after a couple days. I was told by the night staff that the manager could get me gym access at the hotel next door and that I just needed to ask in the morning. When I approached the morning staff the next day, they said they had no idea what I was talking about. Shortly after, they slipped a paper underneath our room door to inform us the water would be shut off for four hours that day. Worst hotel stay I ever had. When I complained to the front desk, all they could say was sorry.