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Comfort Inn Franklin Highway 96

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Comfort Inn Franklin Highway 96

Room, 1 King Bed, Accessible, Non Smoking
Lobby
Lobby
Suite, 1 King Bed, Non Smoking
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry
  • Air conditioning

Explore the area

Map
4202 Franklin Commons Court, Franklin, TN, 37067
  • SOAR Adventure Tower
    ‪4 min walk‬
  • Franklin Theatre
    ‪5 min drive‬
  • Aspen Grove Park
    ‪6 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Hot Tub

Standard Room, 1 King Bed, Non Smoking, Hot Tub

Standard Room, 1 King Bed, Non Smoking, Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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Exterior

La Quinta Inn & Suites by Wyndham Nashville Franklin

Pool
Hot tub
Breakfast included
Pet-friendly
3.1 out of 5, (1006)
The price is €71
for 1 room
includes taxes & fees
4 Feb - 5 Feb
La Quinta Inn & Suites by Wyndham Nashville Franklin

About this property

Comfort Inn Franklin Highway 96

Hotel in Franklin with free breakfast and a fitness center
This smoke-free hotel features a fitness center, a 24-hour business center, and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Comfort Inn Franklin Highway 96 offers 66 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
During your stay at Comfort Inn Franklin Highway 96, you're just a quick walk from SOAR Adventure Tower. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Just a 4-minute walk from SOAR Adventure Tower and 10 minutes by foot from Saint Thomas Medical Partners
  • Pets welcome for a fee (restrictions apply)
WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Inn Franklin Highway 96. Limited free parking is available on a first-come, first-served basis.

This Franklin hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Limited on-site parking

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night, plus a deposit of USD 30 per night
  • Weight limit: 50 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 30 per night
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • Children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Baymont Inn Franklin TN
Baymont Inn TN Hotel
Baymont Inn TN Hotel Franklin
Baymont Franklin TN
Comfort Inn Hotel Franklin
Comfort Inn Franklin

Comfort Inn Franklin Highway 96 Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 253 out of 1003 reviews" "
Rating 8 - Good. 283 out of 1003 reviews" "
Rating 6 - Okay. 215 out of 1003 reviews" "
Rating 4 - Poor. 145 out of 1003 reviews" "
Rating 2 - Terrible. 107 out of 1003 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Tracy

Disliked: Property conditions & facilities
Property and rooms needs updated
Stayed 1 night in Oct 2024

6/10 Okay

Ewa

Travelled with family
Disliked: Property conditions & facilities
Neat
Stayed 1 night in Oct 2024

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, room comfort
Decent
The room was very nice, but it had the odor of formally being a smoking room. Other then that, it was good
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Okay for the price.
The lobby looked great but the room was old. The AC could not keep up. The breakfast did not have as many offerings as other Choice Hotels. Overall 2.4/ 5.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Cheryl

Travelled with partner
Liked: Staff & service
Liked closeness to where we spent the day. Did not like the room we were first given the AC didn't work. Told hotel was filled and they had no other rooms, but all of a sudden one was available. Took forever for AC to cool down the room. Pool not available, nor hot tub. Tub in room had a dime size crack in it. Frig didn't work that well. Nice to have coffee in room and free breakfast though.
Stayed 1 night in Oct 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Dean M

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Excellent staff.
Stayed 1 night in Oct 2024

2/10 Terrible

Brittaney

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Check in was slow took 20 minutes. The pool is closed but nothing is said about that anywhere. Breakfast looked small and smelled funny, didn't eat. Room was sloppy, stains on beds, bathroom needs fixed etc.
Stayed 1 night in Oct 2024

6/10 Okay

William

Stayed 1 night in Sep 2024

2/10 Terrible

Teresa

Disliked: Property conditions & facilities
Hotel is very old and stinks. Old carpet, we had roaches in the first room and had to be moved. The same room had mold in the bathroom and old beer cans on top of the armoire. Which means the cleaners hadn’t done a good clean.
Stayed 2 nights in Sep 2024

6/10 Okay

Jason

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Terrick

Liked: Cleanliness, property conditions & facilities
It was ok
We booked last minute. We got a basic room the room was clean but the bed skirt looked as if it had some stains and not pleasant look at the end of the bed . The front desks gentleman where very nonchalant no personality. We booked bc we thought it had a pool but it was either under construction . Breakfast was very bare minimum as well we was out at 7:30 . Literally only had biscuits & gravy waffles 4 apples and a few others like muffins and bagels nothing to brag about .
Stayed 1 night in Aug 2024

4/10 Poor

Aristidis

Disliked: Staff & service, amenities, property conditions & facilities
Bed spreads urine and linens were stained. Staff did replaced it with blankets that had holes in it. The breakfast was gross. The staff wasn’t dressed well and one barely spoke English. Will never go back.
Stayed 4 nights in Jul 2024

2/10 Terrible

RUBEN

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s smelled bad and I complained. You think they would have offered me a different room but they didn’t. It was also not very clean. Wound not recommend this hotel. I will never ever stay at a comfort inn! Very dissatisfied
Stayed 3 nights in Jul 2024

6/10 Okay

Sandra, Elizabethtown

Liked: Cleanliness, staff & service
Disliked: Amenities
First let me say that the room was very clean. The bed was comfortable, linens were nice. However, the pool was not available (was not mentioned on the webpage). Breakfast was out of most stuff by the time I would go down around 7:15am. So the last two mornings I went down before 7am. The bathrooms need updated. Everytime I stepped in the tub I felt it would fall through. I am not that heavy. Water pressure was not good for a shower. The pull didn't work correctly. Looks like they spent the money on nice new floors but didn't update the bathrooms. Definitely not worth the money they are charging nightly.
Stayed 5 nights in Jul 2024

10/10 Excellent

Jonathan, Richmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint that I had was I came down at 8:30 and all the food was gone they had a hot breakfast but some Ziggy pigs came down there and ate everything they could ate up all the eggs ate up all the sausage drink of all the milk took all the juice boxes so there was no orange juice no nothing the waffles were almost completely out no fruit because they all came down and ate everything they could.
Stayed 1 night in Jul 2024

2/10 Terrible

Diana

Liked: Cleanliness, amenities
I didn't like that I booked the room to find out half hour later I was in so much pain had to go to Dr Anna you all wouldn't refund my money so I didn't get to stay
Stayed 1 night in Jul 2024

6/10 Okay

Tara

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
Carpet sticky feeling. Room smells like dirty feet. Brought Farnese and this helped some.
Stayed 1 night in May 2024

2/10 Terrible

Ron

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away from Comfort Inn Franklin TN
Terrible! Pool was closed, breakfast was from 6:30 to 9:30. No food on it after 8:40. Front desk clerk when we checked in was a complete jerk. Water spigot in our room was about to fall off and the whole hotel had a bad smell. Disgusting, will never go back.
Stayed 1 night in Jun 2024

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not recommend this hotel. The facility is outdated, pool was closed. Air conditioner in our room didn’t work. When we got moved to another room, it smelled like cigarette smoke & the toilet seat was stained and disgusting. Ron at the desk was rude. Spend $60 more and stay somewhere nicer.
Stayed 1 night in Jun 2024

10/10 Excellent

Aneshia, Statesboro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, very quiet and clean.
Stayed 1 night in Jun 2024

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Edward

Travelled with family
There was a strong, unpleasant odor within the room. When brought to the attention of the desk clerk, he stated that he did not know what the smell was. Our expectations for the accommodation were realistic, considering the rate; however, the odor significantly detracted from our stay.
Stayed 2 nights in Jun 2024

8/10 Good

Brad

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Don’t get me wrong, we were very happy with our stay, it was cheap as far as hotels in the area go so expectations were not high. We were impressed with the cleanliness of the hotel, the breakfast was average comfort inn style breakfast. The area is nice and our room was very quiet. The negative, the furniture is extremely outdated and the hotel is in need of maintenance. Easy maintenance like replacing a switch plate, tightening a toilet, taking a screw driver to what’s loose. I had a lost bag issue with the airline and was having it delivered to this hotel before I arrived. At midnight I tried calling the front desk for over an hour and there was no answer.
Stayed 4 nights in Jun 2024