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Comfort Inn & Suites Nashville Franklin Cool Springs

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Comfort Inn & Suites Nashville Franklin Cool Springs

Lobby
Exterior
Premium bedding, down duvets, pillow-top beds, individually decorated
Premium bedding, down duvets, pillow-top beds, individually decorated
Indoor pool, open 7:00 AM to 11:00 PM, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
7120 South Springs Drive, Franklin, TN, 37067
  • CoolSprings Galleria
    ‪4 min walk‬
  • Aspen Grove Park
    ‪16 min walk‬
  • The Factory
    ‪6 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, individually decorated

Room, 2 Queen Beds, Accessible, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Ground Floor

Premium bedding, down duvets, pillow-top beds, individually decorated

Suite, 1 King Bed with Sofa bed, Accessible, Ground Floor

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, individually decorated

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(79 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, individually decorated

Suite, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(12 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(67 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn & Suites Nashville Franklin Cool Springs

Suburban hotel with free breakfast and a 24-hour fitness center
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Comfort Inn & Suites Nashville Franklin Cool Springs offers 65 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Franklin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Comfort Inn & Suites Nashville Franklin Cool Springs. During your stay, you're just a quick walk from CoolSprings Galleria. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and convenience store
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the pool and the clean accommodations
  • Just a 4-minute walk from CoolSprings Galleria and 6 minutes by car from The Factory
Comfort Inn & Suites Nashville Franklin Cool Springs offers its guests an indoor pool and a 24-hour fitness center. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. A vending machine, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Comfort Inn & Suites Nashville Franklin Cool Springs. Self parking is free. A complete renovation of Comfort Inn & Suites Nashville Franklin Cool Springs was completed in September 2019.

This Franklin hotel is smoke free.

Guests are served free full breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free full breakfast available 6:00 AM–9:00 AM on weekdays and 6:30 AM–9:30 AM on weekends
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Shopping centre

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Tour/ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Renovated entire property – September 2019
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 40-inch LED TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 25 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cool Springs Inn
Country Carlson Franklin/Cool Springs
Country Inn Carlson Franklin/Cool Springs
Country Inn Carlson Franklin/Cool Springs Franklin
Country Carlson Franklin/Cool Springs Franklin
Country Inn Suites by Radisson Cool Springs TN
Comfort Inn & Suites Nashville Franklin Cool Springs Hotel
Comfort Inn & Suites Nashville Franklin Cool Springs Franklin

Comfort Inn & Suites Nashville Franklin Cool Springs Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 676 out of 1000 reviews" "
Rating 8 - Good. 235 out of 1000 reviews" "
Rating 6 - Okay. 53 out of 1000 reviews" "
Rating 4 - Poor. 16 out of 1000 reviews" "
Rating 2 - Terrible. 20 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Nancy, Clermont

Disliked: Amenities
MCO closed operations due to Hurricane Milton . My flight to Nashville was canceled and all of my travel reservations were canceled as a result. I asked Expedia three times to expedite a refund from Comfort Inn to NO AVAIL. Certainly, if Comfort Inn refuses to refund my money, I will give them the worst review possible. Nancy Clement
Stayed 1 night in Oct 2024

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
Property was ok. Pillows were awful. Door didn’t lock with out shoving the door shut. Breakfast was decent.
Stayed 1 night in Oct 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Good !
Stayed 1 night in Oct 2024

10/10 Excellent

Kimberly, Knoxville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t speak on dining options and shopping around the area. We only stayed 1 night, but we did see a mall very close. Quiet hotel for the night we stayed and breakfast at the hotel was good. Would definitely stay here again, hotel was very clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Young man that checked us in was very pleasant. Our room was next to the elevator but to my surprise it was very quiet. The property overall was clean. I would gladly consider staying here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like they only had one elevator. I did like that it was clean.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great staff
Mark at the front desk was fantastic. My husband's surgery finished early and he was able to get us into a room early. Much appreciated.
Stayed 1 night in Oct 2024

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean and comfortable. I saw a review about Mark that wasn’t the best, however, my interaction with him was fine. He was efficient at check in and that’s all I really care about. Breakfast was nice. I would stay here again.

10/10 Excellent

Madison

Stayed 3 nights in Sep 2024

8/10 Good

Shalahn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kristi, Boonville

Stayed 1 night in Aug 2024

10/10 Excellent

Tom

Travelled with group
Comfortable stay
Check in was very easy. Room spacious and clean. Excellent shower.
Stayed 1 night in Oct 2024

10/10 Excellent

Bernie

Stayed 2 nights in Sep 2024

10/10 Excellent

Rachanee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was automated. There is no staff. Everything is done online. I was a bit intimidated by it at first, but all went smoothly. Hotel is gorgeous and so was my room. Parking was easy.
Stayed 1 night in Aug 2024

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Elliot M

Liked: Cleanliness
Disliked: Staff & service
Breakfast was good. Staff left something to be desired, guy called Mark made things difficult and frustrating, appeared disinterested and like you were bothering him. Otherwise fairly pleasant place to stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ginger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice
Stayed 1 night in Sep 2024

10/10 Excellent

Judy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Philip

Stayed 1 night in Sep 2024

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good really good until the next morning when the Harley Davidson shop opened next door.
Stayed 1 night in Sep 2024

10/10 Excellent

Ruth

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and we were able to get early check in. Staff was friendly, room was quiet and clean, and hot breakfast was very good.
Stayed 1 night in Sep 2024

8/10 Good

Tracy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Caitlan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Jul 2024

10/10 Excellent

Betty

Stayed 1 night in Sep 2024