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Best Western Franklin Inn

2.5 star property

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Photo gallery for Best Western Franklin Inn

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator
Reception
Lobby
Exterior
Outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
1308 Murfreesboro Rd, Franklin, TN, 37064
  • The Factory
    ‪5 min drive‬
  • CoolSprings Galleria
    ‪6 min drive‬
  • Carnton Plantation
    ‪9 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Pillow-top beds, in-room safe, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Pillow-top beds, in-room safe, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator

Pillow-top beds, in-room safe, individually furnished, desk

Standard Room, 1 King Bed, Smoking, Refrigerator

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Pillow-top beds, in-room safe, individually furnished, desk

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Baymont by Wyndham Franklin/Cool Springs

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, (1183)
The price is €69
for 1 room
includes taxes & fees
5 May - 6 May
Baymont by Wyndham Franklin/Cool Springs

About this property

Best Western Franklin Inn

Suburban hotel with free breakfast and a fitness center
Along with an outdoor pool, this hotel has a fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Best Western Franklin Inn offers 132 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature pillowtop mattresses. Premium cable television is provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The free breakfast at Best Western Franklin Inn gets high marks from our customers. During your stay, you'll be within walking distance of Saint Thomas Medical Partners. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a gym
  • Guests have good things to say about the accommodations for the comfy beds and overall comfort
  • 11 minutes by foot from Saint Thomas Medical Partners and a 2-minute drive from SOAR Adventure Tower
Best Western Franklin Inn offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 1604 square feet (149 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Franklin Inn. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Franklin hotel.

Guests are served free full breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,604 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Franklin
Best Western Franklin Inn
Franklin Best Western
Best Western Franklin Hotel Franklin
Best Western Franklin Franklin
Best Western Franklin Inn Hotel
Best Western Franklin Inn Franklin
Best Western Franklin Inn Hotel Franklin

Best Western Franklin Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 632 out of 1180 reviews
Rating 8 - Good. 348 out of 1180 reviews
Rating 6 - Okay. 124 out of 1180 reviews
Rating 4 - Poor. 47 out of 1180 reviews
Rating 2 - Terrible. 29 out of 1180 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Larry

Stayed 1 night in Dec 2024

10/10 Excellent

Todd

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Good breakfast option. Clean rooms.
Stayed 2 nights in Jan 2025

6/10 Okay

Diana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the person traveling and needing a nights rest. Room was clean. Room was very small. Not great if you have children. Waffle House, Starbucks within walking distance. Fast food across the street. Hot breakfast had several choices. Dining area very clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service
Parking lot very difficult to get into and negotiate
Stayed 1 night in Jan 2025

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, property conditions & facilities
Little noises in early morning with the cleaning carts
Stayed 3 nights in Jan 2025

10/10 Excellent

Mary

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was friendly, however we had to put a blanket around the bottom of the door because we could see the outside light which meant that the the cold air was coming in
Stayed 1 night in Jan 2025

2/10 Terrible

Jose

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never booked and they tried to charge my card, I had to lock my card
Stayed 2 nights in Jan 2025

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Older hotel but renovated. We stayed here on our way to Florida and on the way back. Its clean and quiet and staff is very courteous
Stayed 1 night in Jan 2025

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Trek

Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities

This Best Western should be OUT Of BUSINESS.

Did not stay, after check in the motel had no water as a water pipe broke. We did not even take our things in. They motel referred us to Hotels. Com for a refund which they did. Next morning I recieved an email the Best Western charged my credit card $100. I now have to try to get a credit from them!
Stayed 1 night in Jan 2025

8/10 Good

Karen

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jan 2025

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

deborah, White Lake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. Convenient to highway and stores. Breakfast was nice. Staff was friendly!
Stayed 1 night in Dec 2024

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 2 nights in Dec 2024

8/10 Good

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Thank tou
Stayed 5 nights in Dec 2024

8/10 Good

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its an older hotel but has been renovated and made more modern. Clean & quiet. Staff was very nice

6/10 Okay

Jennifer L

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Thisath

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Gary, Sugar Grove

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They need to put bigger room numbers out side the doors so they can beed read from the parking lot.
Stayed 1 night in Dec 2024

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

The front desk host was very friendly! Rooms were clean. Beds were comfortable. Breakfast was good. No complaints!
Stayed 1 night in Dec 2024