Best Western Franklin Inn

2.5 star property

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Photo gallery for Best Western Franklin Inn

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator
Reception
Exterior
Outdoor pool
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
1308 Murfreesboro Rd, Franklin, TN, 37064
  • SOAR Adventure Tower
    ‪15 min walk‬
  • Franklin Theatre
    ‪4 min drive‬
  • Aspen Grove Park
    ‪5 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪24 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Smoking, Refrigerator

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Best Western Franklin Inn

Suburban hotel with free breakfast and a fitness center
Along with an outdoor pool, this hotel has a fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Best Western Franklin Inn offers 132 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature pillowtop mattresses. Premium cable television is provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The free breakfast at Best Western Franklin Inn gets high marks from our customers. During your stay, you'll be within walking distance of Saint Thomas Medical Partners. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a gym
  • Guests have good things to say about the accommodations for the comfy beds and overall comfort
  • 11 minutes by foot from Saint Thomas Medical Partners and a 2-minute drive from SOAR Adventure Tower
Best Western Franklin Inn offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 1604 square feet (149 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Franklin Inn. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Franklin hotel.

Guests are served free full breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Free off-site parking

Food and drink

  • Free full breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (1604 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Pillow-top mattress

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Franklin
Best Western Franklin Inn
Franklin Best Western
Best Western Franklin Hotel Franklin
Best Western Franklin Franklin
Best Western Franklin Inn Hotel
Best Western Franklin Inn Franklin
Best Western Franklin Inn Hotel Franklin

Best Western Franklin Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 602 out of 1134 reviews
Rating 8 - Good. 332 out of 1134 reviews
Rating 6 - Okay. 120 out of 1134 reviews
Rating 4 - Poor. 47 out of 1134 reviews
Rating 2 - Terrible. 33 out of 1134 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maria M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & Neat
The room was clean and neat. The housekeeping staff is very friendly and helpful. The breakfast was tasty and plentiful. The fact that this hotel is a non-smoking establishment and pets are not allowed makes the room smell clean and fresh. I would definitely stay there again.
Stayed 7 nights in Nov 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff was very friendly, wonderful breakfast. Room was clean. Outside of the hotel needs so attention, but as an overnight stop, it was wonderful!
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Exceeded my expectations. The staff was first rate. Excellent breakfast. Without question I would stay here again if needed.
Stayed 2 nights in Nov 2024

6/10 Okay

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and good for one night stay
This is a good one night stop over on a longer trip. The rooms were updated and clean. The beds were comfortable. The window could be more insulated to prevent outside noise. The shower needs a small shelf to put soap.
Stayed 1 night in Nov 2024

2/10 Terrible

michelle

Disliked: Staff & service
Stayed 7 nights in Nov 2024

8/10 Good

Eric

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Johanna, Nokomis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for my work trip. Excellent service and breakfasts
Stayed 3 nights in Oct 2024

10/10 Excellent

Sara

Stayed 2 nights in Aug 2024

6/10 Okay

chuong

Ok
Stayed 1 night in Nov 2024

10/10 Excellent

Adrien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
I had a wonderful experience at this location. The staff was very friendly and courteous, my room was very clean and comfortable the location was great. I like that it was very convenient to get to the stores also they have breakfast. I will definitely stay here again the next time I visit Franklin TN.
Stayed 2 nights in Nov 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and convenient place to stay when I am in Franklin.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeffrey

Stayed 1 night in Oct 2024

10/10 Excellent

marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent however the wifi was flaky at times
Stayed 3 nights in Nov 2024

8/10 Good

Clay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here one night. Check-in was quick, room was clean, breakfast was good.
Stayed 1 night in Nov 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Karla

Liked: Cleanliness, staff & service
Breakfast was outstanding, always consistent and well stocked. The room was clean and looked recently refurbished, but lacked modern electrical device charging outlets. The shower soap and shampoo dispensers were empty. We received soap bars, but there were no shelves or receptacles to place the bottles or soaps on. Staff was friendly and helpful.
Stayed 5 nights in Oct 2024

10/10 Excellent

Armond W

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Valerie, Fargo

Liked: Cleanliness, staff & service, amenities
The outside appeal was concerning as it looked outdated. The inside was a nice surprise as it looked better. There were room repairs that were needed and they were promptly responded to.
Stayed 3 nights in Oct 2024

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Margie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property/room was very clean. Employees very friendly.
Stayed 2 nights in Oct 2024