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ANA Crowne Plaza Narita by IHG

4.0 star property

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Photo gallery for ANA Crowne Plaza Narita by IHG

Interior
Point of interest
Junior Suite, 2 Double Beds (Airport View)
Meeting facility
Indoor pool, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Gym
  • Spa
  • Parking available
  • Housekeeping

Explore the area

Map
68 Horinouchi Narita Chiba, Narita, Chiba-ken, 261-0022
  • Sakura-no-Yama Hill
    ‪4 min drive‬
  • Naritasan Shinshoji Temple
    ‪7 min drive‬
  • Narita Omotesando
    ‪8 min drive‬
  • Tokyo (NRT-Narita Intl.)
    ‪7 min drive‬

Room options

View all photos for Junior Suite, 2 Double Beds (Airport View)

Junior Suite, 2 Double Beds (Airport View)

Junior Suite, 2 Double Beds (Airport View)

  • 58 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Single Beds (Airport View High Floor)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Single Beds (Airport View High Floor)

  • 29 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom (Forest View)

Suite, 1 Bedroom (Forest View)

Suite, 1 Bedroom (Forest View)

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, down duvets, in-room safe, desk

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Accessible

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds, Accessible

Premium bedding, down duvets, in-room safe, desk

Premium Room, 2 Single Beds, Accessible

  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed (Forest View High Floor)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 Queen Bed (Forest View High Floor)

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Airport View)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed (Airport View)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Single Beds

  • 29 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds (Forest View)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Single Beds (Forest View)

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed (Forest View)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 Queen Bed (Forest View)

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds (Forest View High Floor)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Single Beds (Forest View High Floor)

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 2 Single Beds (Forest View)

Junior Suite, 2 Single Beds (Forest View)

Junior Suite, 2 Single Beds (Forest View)

  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Single Beds

Premium bedding, down duvets, in-room safe, desk

Premium Room, 2 Single Beds

  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds (Airport View)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Single Beds (Airport View)

  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Single Beds (Airport View)

Premium bedding, down duvets, in-room safe, desk

Premium Room, 2 Single Beds (Airport View)

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, Multiple Beds (Forest View)

Junior Suite, Multiple Beds (Forest View)

Junior Suite, Multiple Beds (Forest View)

  • Sleeps 4
  • 4 Twin Futons

View all photos for Standard Room (Upgraded)

Premium bedding, down duvets, in-room safe, desk

Standard Room (Upgraded)

  • 29 sq m
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior

Hotel Nikko Narita

  • Free airport shuttle
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (3245)
The price is €109
for 1 room
includes taxes & fees
28 Mar - 29 Mar
Hotel Nikko Narita

About this property

ANA Crowne Plaza Narita by IHG

Hotel in Narita with 2 restaurants and a full-service spa
Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.
ANA Crowne Plaza Narita by IHG offers 390 accommodations with safes and slippers. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations with hydromassage showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

An outdoor tennis court and a health club are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a 24-hour fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us they can't get enough of the breakfast at ANA Crowne Plaza Narita by IHG. During your stay, you'll be close to Naritasan Shinshoji Temple. You'll find features like free WiFi in public areas and a free roundtrip airport shuttle, plus 2 restaurants.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to reflexology, body treatments, or massages at the spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes an outdoor tennis court, a gym, and a steam room
  • Guests have great things to say about the breakfast and the clean accommodations
  • 7 minutes by car from Naritasan Shinshoji Temple and 8 minutes from Narita Omotesando
  • Free airport shuttle service
ANA Crowne Plaza Narita by IHG offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There are 6 meeting rooms available. A health club, a sauna, and multilingual staff are also featured at the business-friendly ANA Crowne Plaza Narita by IHG. A roundtrip airport shuttle is free at scheduled times. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Narita hotel.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.
レストランカフェ「セレース」 - Onsite restaurant.
鉄板焼「菜里多」 - This fine-dining restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open select days.
スカイダイニング「彩風」 - Onsite cocktail bar. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open select days.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, French, Italian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 6:30 AM to 10:30 PM at scheduled times
  • Parking on site (JPY 400 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: JPY 3,000 for adults and JPY 1,500 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • スカイダイニング「彩風」
  • レストランカフェ「セレース」
  • 鉄板焼「菜里多」

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Facials
  • In-room massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: JPY 6050
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: JPY 6050
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Wednesday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Sauna
  • Hot tub
The following facilities are closed on Tuesday and Wednesday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 3000.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 1500 for children
  • Self parking fee: JPY 400 per day
  • Early check-in fee: JPY 6050 (subject to availability)
  • Late check-out fee: JPY 6050 (subject to availability)
  • Rollaway bed fee: JPY 3000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ANA Crowne Plaza Narita
ANA Narita Crowne Plaza
Crowne Plaza ANA Narita Hotel
Crowne Plaza ANA Hotel
Crowne Plaza ANA Hotel Narita
Crowne Plaza ANA Narita
Crowne Plaza Narita
Narita ANA Crowne Plaza
Narita Crowne Plaza
Crowne Plaza ANA
ANA Crowne Plaza Narita Hotel

ANA Crowne Plaza Narita by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 555 out of 1009 reviews
Rating 8 - Good. 261 out of 1009 reviews
Rating 6 - Okay. 107 out of 1009 reviews
Rating 4 - Poor. 56 out of 1009 reviews
Rating 2 - Terrible. 30 out of 1009 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Christopher, Stroudsburg

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was here in transit and always stay here as it’s convenient to Narita airport.
Stayed 1 night in Dec 2024

10/10 Excellent

rafael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and quiet, peaceful great restaurant great staff
Stayed 6 nights in Dec 2024

8/10 Good

Mickey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was nice , the rooms are nice but small , and shuttle service is good
Stayed 1 night in Dec 2024

10/10 Excellent

JM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a short stopover in Japan. Good transfers to and from the hotel to the airport and local shopping mall. Very helpful and friendly staff.
Stayed 1 night in Dec 2024

4/10 Poor

Thomas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Desperately needs to be remodeled
This hotel is a 2 star hotel at best. It is old and run down with cigarette burns off over the counters in the bathroom. There was a clock built into the headboard of the bed that looked as if it had dried blood smeared all over it. We were only there for 1 night because it was close to the airport. Had we not checked in at midnight and were completely exhausted, I would have asked for a different room. The staff was wonderful and I do not hold them accountable for the hotel desperately needing a remodel. See my photos below....
Stayed 1 night in Dec 2024

6/10 Okay

Jared, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It’s an okay airport hotel. It’s very dated feeling and smells mildew-y. Okay for a night before a flight, but there’s better options for that…
Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My last stop for easy quick access to Narita airport. The only thing that would’ve been good is netflix on the tv lol. Otherwise a great stay
Stayed 1 night in Dec 2024

2/10 Terrible

Florian

Stayed 1 night in Nov 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 4 nights in Nov 2024

10/10 Excellent

Chana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and amenities. Staff was extremely accessible and accommodating. Breakfast buffet delicious. My reservation was for 4 people Breakfast included. Strangly tho only 2 were included with Breakfast no explanation given. Thought that was strange. Airport transportation was great.
Stayed 3 nights in Nov 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Nov 2024

8/10 Good

Tang Chuen

Stayed 2 nights in Nov 2024

10/10 Excellent

Sigrid

Liked: Cleanliness, staff & service, property conditions & facilities
Transportation to and from airport Great breakfast buffet
Stayed 2 nights in Oct 2024

10/10 Excellent

Warren

Stayed 1 night in Nov 2024

10/10 Excellent

Diana

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Thank you. We enjoyed our stay at your Hotel.
Stayed 1 night in Nov 2024

8/10 Good

Neslihan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good but the shuttle services are limited. The food is very expensive, the location is good for airport hotel. Our rrom was facing a forest surrended with changing colours of tress
Stayed 1 night in Nov 2024

8/10 Good

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities
A very convenient hotel when flying out of Narita.
Stayed 1 night in Nov 2024

8/10 Good

Susan

Liked: Cleanliness
Stayed 2 nights in Nov 2024

8/10 Good

judy

Liked: Cleanliness, staff & service, property conditions & facilities
10 min. to the airport.
Stayed 1 night in Nov 2024

8/10 Good

Claudio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Propery near to Narita Airport.
Stayed 1 night in Nov 2024

8/10 Good

Thomas L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent and close to airport
Check in was easy and fast. Staff was very good and the lobby was nice and big. Shuttle to and from Narita as well. Only issue was the shower has a little mildew and the shower head needed replacing. But otherwise an easy place to stay for a night.
Stayed 1 night in Nov 2024

10/10 Excellent

Gorka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay and good price.
It was a short stay so I could not enjoy much of the hotel services. Room was comfortable and clean with a nice views to the autumn woods. Breakfast buffet delicious and offering wide variety of foods. Every person working at the hotel was very kind and always keen to help.
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is 3km from Narita Airport with a shuttle to and from the airport The rooms are cozy and bed are very comfortable with many toiletries in case you forgot at home Breakfast has everything and is delicious. Counts with American and Japanese breakfast buffet. The staff is incredibly helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Arianne

Travelled with group
Stayed 5 nights in Nov 2024