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Relais Della Porta

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December 2024
January 2025

Photo gallery for Relais Della Porta

Deluxe Suite, Balcony, City View
View from property
Exterior
Royal Suite
Junior Suite, Balcony, City View | Balcony

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Laundry
  • Air conditioning
  • Housekeeping
  • Room service

Explore the area

Map
Via Toledo, 368, Naples, NA, 80134
  • Via Toledo
    2 min walk
  • Spaccanapoli
    2 min walk
  • Piazza Dante
    6 min walk
  • Naples (NAP-Naples Intl.)
    70 min drive

Room options

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Quadruple Room

Junior Quadruple Room

Junior Quadruple Room

  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, Balcony, City View

Deluxe Suite, Balcony, City View

Deluxe Suite, Balcony, City View

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Balcony, City View

Junior Suite, Balcony, City View | Balcony

Junior Suite, Balcony, City View

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite

Royal Suite

Royal Suite

  • 60 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Suite

Suite

Suite

  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Quadruple Room, 1 King Bed with Sofa bed

  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

UNAHOTELS Napoli

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1007)
The price is €152
for 1 night
includes taxes & fees
5 Jan - 6 Jan
UNAHOTELS Napoli

About this property

Relais Della Porta

Property with a coffee shop, steps from Via Toledo
Along with a restaurant, this smoke-free property has a bar/lounge and a snack bar/deli. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and conference space. All 13 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find LCD TVs with digital channels, and other amenities include room service and premium bedding.
Relais Della Porta offers 13 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with digital channels.

Bathrooms include showers, bidets, and complimentary toiletries. This Naples property provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Relais Della Porta. During your stay, you're just a quick walk from Via Toledo. Features include free WiFi in public areas and a free manager's reception, plus a restaurant. This property has 13 rooms. Each room includes amenities such as free WiFi and an LCD TV.
  • Air-conditioned accommodations with LCD TVs, minibars, and room service
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Via Toledo and 14 minutes by foot from Piazza del Plebiscito
  • Airport shuttle service available for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on select days. WiFi is free in public spaces.

Event space at this property measures 323 square feet (30 square meters) and includes conference space. Relais Della Porta also features tour/ticket assistance, coffee/tea in a common area, and concierge services.

This Naples property is smoke free.

The property hosts a free manager's reception on select days.
Relais Della Porta - Onsite restaurant.
Room service is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Manager's reception (select days)
  • Room service available
  • Coffee/tea in a common area
  • Hosted evening meal available daily for a fee of EUR 40

Restaurants on site

  • Relais Della Porta

Family friendly

  • Art supplies
  • Baby bath
  • Changing table
  • Children's books
  • Children's games
  • High chair
  • In-room childcare (surcharge)
  • Laundry facilities
  • Musical instruments
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference space (323 square feet)
  • A meeting room

Accessibility

  • Lift

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Digital channels
  • LCD TV

Food and drink

  • Champagne service
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Hosted evening meal: EUR 40

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7 AM - 11 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Property Registration Number IT063049B4133C78PE, IT063049C23NR2439T

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Relais Della Porta Guesthouse Naples
Relais Della Porta Guesthouse
Relais Della Porta Naples
Relais Della Porta Naples
Relais Della Porta Guesthouse
Relais Della Porta Guesthouse Naples

Relais Della Porta Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 77 out of 123 reviews" "
Rating 8 - Good. 28 out of 123 reviews" "
Rating 6 - Okay. 9 out of 123 reviews" "
Rating 4 - Poor. 4 out of 123 reviews" "
Rating 2 - Terrible. 5 out of 123 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
The property is brand new so the rooms and the breakfast area are good. There is more work to do to make it perfect, but the new bedrooms are very nice. Anna was very helpful, breakfast was great, and the room temps were adequate.
Stayed 3 nights in Aug 2024

10/10 Excellent

JOHN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property may seem dangerous from the outside because of the natural surroundings but behind the gates it's very safe and it is a unique hotel that starts on the third floor with a historic elevator that brings you up... the staff was tremendous ..Mauricio the night manager and everyone else there very accommodating. Historic rooms all unique.
Stayed 3 nights in Jun 2024

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quick Stop In Napoli
This hotel service was excellent, breakfast was great, and the room was new and refreshing. This place is conveniently located in the middle of “downtown” Napoli. There are some drawbacks, the internet service is spotty and did not work many times… a huge inconvenience when we use our phones for maps, restaurants recommendations, booking taxis, etc. There’s also a $0.10 coin that is needed to go and down the elevator (which they provide for) that seems dated. Finally, our room’s main bed was in a loft. VERY inconvenient when having to go to the bathroom in the middle of the night when half asleep and really difficult to do if one is an elderly person.
Stayed 1 night in Jun 2024

4/10 Poor

Barbara

No safe in our room.
Stayed 1 night in Jun 2024

6/10 Okay

Barbara

Travelled with family
Liked: Property conditions & facilities
The staff was not friendly. The Wi-Fi at night was spotty, no WIFi the last night of our stay. One person said wine was included, but then we were charged at the end. I will not stay there again.
Stayed 3 nights in Jun 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel is beautiful, the bed was comfortable, and the breakfast was nice, but the unfriendly staff kind of ruins the experience. Also, our mini fridge was not working throughout our stay, and we really needed it for some small food items. We let them know, but they did not attempt to fix it or replace it.
Stayed 3 nights in May 2024

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great. Large rooms. Beautiful hotel
Stayed 3 nights in Apr 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast…best of all of the stays on our trip through Italy. Very well located near sights, restaurants, and shopping. Make sure to show up with .10 cent for the elevator. They will give you more once you check in.

8/10 Good

Diana

Liked: Cleanliness, property conditions & facilities
Great location. Rooms were modern and clean with a strange layout. Staff was ok.
Stayed 1 night in Feb 2024

10/10 Excellent

Matej

Travelled with family and small children
Liked: Amenities
We were travelling with a baby. We’re happy about everything: friendly staff, incredibly nice room with fancy bed, best possible location in the city. Recommended!
Stayed 2 nights in Jan 2024

10/10 Excellent

Mikhail, Cohoes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and friendly staff. The rooms are beautiful. Highly recommend.
Stayed 3 nights in Sep 2023

8/10 Good

Sharone

Liked: Staff & service, property conditions & facilities
Great for a first time visit.
Stayed 3 nights in Aug 2023

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Lama

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Elizabeth, Bellingham

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was unique and beautiful. The breakfasts were sensational. The hosts were incredible!!!
Stayed 1 night in Jun 2023

8/10 Good

Humberto, Oakville

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed it
Stayed 1 night in Jun 2023

10/10 Excellent

Avalon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was unique and welcoming. Super well located to go and see the city by walking! Staff was accommodating and helpful. Great breakfast. And despite being on such a major shopping street (and when Napoli had just won the championship) it was very quiet in our room!
Stayed 2 nights in May 2023

10/10 Excellent

Ahmet Alp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FABULOUS GEM
The service is top notch. Very charming hotel. Little difficult to find but worth the trouble.
Stayed 1 night in Oct 2022

10/10 Excellent

Bhavesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The welcome at the property when we first arrived was excellent. We were welcomed by a lady called Estelle who explained the facilities and the interesting history of the hotel. She was always available for any questions we had and even recommended local places to eat and visit. We had a WhatsApp group to ask any questions or raise any issues which was a great idea. The facilities helped us to relax given how busy Naples is. The room was big and spacious and clean and it had a new smart TV. The use of plants in and around the hotel was an excellent idea. The breakfast area was recently renovated and it looks amazing with the high ceilings and original artwork. The breakfast host was so friendly and made sure we had everything we needed when we had breakfast at the hotel. The hotel helped organise our transfer back to the airport which made life so much easier for us. In all, nothing was a problem for the team at this property. We would of course hope to visit in future if ever in Naples. Grazie.
Stayed 3 nights in Sep 2022

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
What a place! I was a bit hesitant due to the recent reviews but my husband and I booked it anyway as it looked like a very central location and we do not regret it at all! The building looks normal on the outside and you walk in and the interior is worn down like every building in Naples. Once we get to the floor where the hotel is located and I was in Awe! Beautiful dining area, clean rooms and friendly staff! I would definitely stay here again. A lot of the major sites are walking distance and theres a delicious gelateria downstairs too!
Stayed 2 nights in Sep 2022

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2022

8/10 Good

Giovanni

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Overall great experience . The staff very friendly and the deluxe suite with balcony city view absolutely fabulous. I will highly recommend . Thank you Ester for your help Gianni & Clarissa
Stayed 1 night in Aug 2022

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top top hotel in Napoli! Beautiful in the inside and best location! Highly recommended. The stuff are super nice and they even give me free upgrade! Rooms are big and decoration is amazing. Breakfast yummy! It is a must in Napoli!
Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Good hotel and decent service. We may try it again. Rooms are clean and spacious.
Stayed 2 nights in Jul 2021