Partenope Relais

4.0 star property

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Photo gallery for Partenope Relais

Deluxe Studio Suite
Exterior
Executive Suite (Civico 4)
Free toiletries, hair dryer, bathrobes, slippers
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
Via Nicolò Tommaseo 1, (ang. Via Partenope), Naples, NA, 80121
  • Via Partenope
    ‪1 min walk‬
  • Lungomare Caracciolo
    ‪2 min walk‬
  • Via Chiaia
    ‪6 min walk‬
  • Naples (NAP-Naples Intl.)
    ‪44 min drive‬

Room options

Luxury Studio Suite

  • Sea view
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

Superior Double or Twin Room

  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

Classic Room (Civico 4)

  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

Deluxe Triple Room

  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Queen Bed and 1 Twin Sofa Bed

Family Quadruple Room

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds OR 1 Queen Bed and 2 Twin Sofa Beds

Deluxe Studio Suite

  • Sea view
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

Deluxe Double or Twin Room

  • Sea view
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

Executive Suite (Civico 4)

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Superior Room (Civico 4)

  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

Comfort Double or Twin Room

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Queen Bed and 1 Twin Sofa Bed

Standard Double or Twin Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

Romantic Double or Twin Room

  • Sea view
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

Junior Studio Suite

  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

Similar properties

About this property

Partenope Relais

Hotel with a 24-hour front desk, steps from Lungomare Caracciolo
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Partenope Relais offers 22 air-conditioned accommodations with minibars and laptop-compatible safes. Televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Partenope Relais, you're just a quick walk from Lungomare Caracciolo. Free WiFi in public areas, a restaurant, and a bar are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes bike rentals
  • Steps from Lungomare Caracciolo and 8 minutes by foot from Castel dell'Ovo
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A vending machine, tour/ticket assistance, and concierge services are also featured at Partenope Relais. Parking is available for a fee.

This 4-star Naples hotel is smoke free.

Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 25 per night)
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bike rentals

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • In-room massage
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The host will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per stay
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 25 per night
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Partenope Relais
Partenope Relais Hotel
Partenope Relais Hotel Naples
Partenope Relais Naples
Partenope Relais Hotel
Partenope Relais Naples
Partenope Relais Hotel Naples

Partenope Relais Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 151 out of 350 reviews
Rating 8 - Good. 126 out of 350 reviews
Rating 6 - Okay. 41 out of 350 reviews
Rating 4 - Poor. 18 out of 350 reviews
Rating 2 - Terrible. 14 out of 350 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Medha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Mayda

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk personnel were very helpful. The bed and pillow 5 stars. But the room itself had sticky floors, the bathroom was in need of repairs and the roof was dark and tacky. The comfortable bed, surroundings and front desk personnel made up for it.
Stayed 1 night in Sep 2024

8/10 Good

Samhar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were pleasant and helpful. The cleaning personnel were very clean. The parking was very close by the hotel. The breakfast was nice. Very close and walkable to the city center and attractions. Plenty of restaurants around the area. The hotel was on the see side so you can enjoy the walk next to the see.
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel, Huntington Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with welcoming staff!
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Try somewhere else. Looks are decieving .
Our room looked fabulous , balcony with water views . But the rest was a let down . Our room was adjacent to elevator & ridiculously noisy all night . We could evehear reception staff chatting below us . Air con had a mouldy musty smell , we turned it off .We had to ask them to lower their voices. Breakfast was almost non existent with only 90% cakes. No bread except for dry stale white slices. Cafe latte was tepid. Didn't bother after first day .
Stayed 4 nights in Sep 2024

10/10 Excellent

James H

Liked: Cleanliness, staff & service, property conditions & facilities
I commented to the front desk that the hot water was not hot, and the next morning, it had been resolved to my great please. Had a perfectly hot shower.!!
Stayed 1 night in Sep 2024

10/10 Excellent

Natale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful
Stayed 2 nights in Sep 2024

8/10 Good

Varun

Stayed 2 nights in Aug 2024

10/10 Excellent

reginald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, great location and awesome experience overall.
Stayed 3 nights in Aug 2024

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is AMAZING. Excellent service, beautiful rooms, nicest area of Napoli without doubts. Stay here you will not regret !
Stayed 3 nights in Sep 2024

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property with wonderful staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleasantly surprised how clean and elegant this hotel was upon arrival. Front desk was very friendly, professional and willing to help. Room and bathroom was large, clean, modern and fresh. Area is conveniently located and is safe even in the evening. Hotel has elevators so you do not have to carry your baggage, there’s also a bellhop.
Stayed 1 night in Aug 2024

10/10 Excellent

Albena, Denville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern very chique hotel. Beautiful decor, excellent air conditioning. Excellent soft bed. At night the promenade becomes very lively. It is a true European experience.
Stayed 1 night in Aug 2024

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located near the water, tons of dining options. Clean boutique hotel. We had a sea view room, always awesome to wake up and have that view !! The hotel is nicely decorated. We would recommend
Stayed 1 night in Aug 2024

4/10 Poor

Mathew

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Unlike the other hotels along this strip, this one doesn’t have a grand entrance. Instead there’s a small door on the side street that feels like a hostel. Photos of the rooms are very deceiving. I had booked the executive suite based on an apparent view over the port. The reality was this room was a small dark bedroom with a view of the side street attached to a tiny dark room with a sofa bed in it. We had to downgrade to a standard room to get a sea view - despite paying a lot more. Turns out the picture of the executive room was a close up of a picture on the wall! All rooms are on the first floor and don’t have proper balconies. There are a lot of hotels on this strip. Don’t be fooled by this one.
Stayed 1 night in Aug 2024

10/10 Excellent

Theodoros

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, but parking is limited and expensive, especially if you need 24 hour access. Rooms in the annex are new, well equipped and very roomy. Within walking distance to many restaurants.
Stayed 1 night in Jul 2024

10/10 Excellent

Audrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located.The decoration of the hotel and the room is beautiful. We had the romantic room with a huge shower and ocean view. The hotel is super clean and smell good. The bed was probably the most comfy that I had in my entire trip. Thank you !
Stayed 2 nights in Jul 2024

10/10 Excellent

Derek

Stayed 1 night in Jul 2024

10/10 Excellent

Minerva

Stayed 1 night in Jul 2024

10/10 Excellent

Ceredig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Helpful staff, nice big airy room, balcony over the sea front. Will stay again!
Stayed 4 nights in Jun 2024

10/10 Excellent

Adam

Stayed 2 nights in Jun 2024

6/10 Okay

Amy

Travelled with family
Liked: Staff & service
The staff were very nice. The bed was comfortable. The room could have been cleaner. The breakfast was not so good.
Stayed 1 night in Jun 2024

10/10 Excellent

Shaundra

Stayed 5 nights in Jun 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

8/10 Good

Bev

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for one night in family room 123 , the room had no windows with outside view so any longer than 1 night would have been unbearable. The female staff were lovely, the male not so much. The rooms were clean and comfortable and the breakfast was good, we were early so everything was available and staff make you any coffee you request. Overall a good stay, i would return but book a room with a view.
Stayed 1 night in May 2024