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Palazzo Pandola - Luxury Suites

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January 2025
February 2025

Photo gallery for Palazzo Pandola - Luxury Suites

Exterior
Deluxe Room, City View
Deluxe Quadruple Room, City View
Deluxe Triple Room, City View
Deluxe Triple Room, City View

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
Piazza del Gesù Nuovo n. 33, 3342455484, Naples, NA, 80134
  • Spaccanapoli
    1 min walk
  • ò Munaciello
    1 min walk
  • Dante Station
    4 min walk
  • Naples (NAP-Naples Intl.)
    69 min drive
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Room options

View all photos for Deluxe Room, City View

Deluxe Room, City View

Deluxe Room, City View

  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room, City View

Deluxe Quadruple Room, City View

Deluxe Quadruple Room, City View

  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for Deluxe Triple Room, City View

Deluxe Triple Room, City View

Deluxe Triple Room, City View

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

Front of property

UNAHOTELS Napoli

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1009)
The price is €126
for 1 room
includes taxes & fees
19 Jan - 20 Jan
UNAHOTELS Napoli

About this property

Palazzo Pandola - Luxury Suites

Hot springs Naples guesthouse connected to a shopping center, a quick walk to Via Toledo
Concierge services, express check-in, and express check-out are available at this guesthouse. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include tour/ticket assistance.
Palazzo Pandola - Luxury Suites offers 5 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. These individually furnished accommodations have separate dining areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with satellite channels.

Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
With your stay at Palazzo Pandola - Luxury Suites, you're connected to a shopping center and just a quick walk from Via Toledo. You'll find features like free breakfast and free WiFi in public areas, plus concierge services.
  • Free buffet breakfast served daily
  • Free WiFi
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Within a 15-minute walk of Via Toledo and Naples National Archaeological Museum
Free breakfast is served daily. WiFi is free in public spaces. Palazzo Pandola - Luxury Suites also features tour/ticket assistance, concierge services, and express check-in.

Smoking is allowed in designated areas at this Naples guesthouse.

Guests are served free buffet breakfast daily from 8:00 AM to 10:30 AM.

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking options include a garage

Food and drink

  • Free buffet breakfast available daily 8:00 AM–10:30 AM

Things to do

  • Art gallery
  • Designer shops

Family friendly

  • Separate dining area
  • Soundproofed rooms

Conveniences

  • Lift

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 102
  • Front entrance ramp
  • Visual fire alarm
  • Well-lit path to entrance

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Heating
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Satellite channels

Food and drink

  • Champagne service
  • Dining room
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Chef
  • Connecting rooms available
  • Guidebooks/recommendations
  • Individually furnished
  • Local maps
  • Mobile key entry
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in fee: EUR 30 for check-in between 8:00 PM and 11:00 PM
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: EUR 30 for check-in between 8:00 PM and 11:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an access code.
Property Registration Number IT063049B4B63UPCS3

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Palazzo Pandola
Palazzo Pandola Suites Naples
Palazzo Pandola - Luxury Suites Naples
Palazzo Pandola - Luxury Suites Guesthouse
Palazzo Pandola - Luxury Suites Guesthouse Naples

Palazzo Pandola - Luxury Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 21 out of 27 reviews" "
Rating 8 - Good. 2 out of 27 reviews" "
Rating 6 - Okay. 2 out of 27 reviews" "
Rating 4 - Poor. 1 out of 27 reviews" "
Rating 2 - Terrible. 1 out of 27 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Joaquin, York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an unassuming but very celarefully curated and beautiful space. We stayed only one night but the staff made us feel very welcomed to the place. This is definitely more of a BnB vibe, but is right in the center of Napoli and walkable everywhere. Much recommended!!
Stayed 1 night in Sep 2024

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property manager Mario went above and beyond to make us happy. I would return.
Stayed 3 nights in Sep 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Bed & Breakfast! Really enjoyed our stay at Palazzo Pandola. The early breakfast preparation was amazing, and the reception staff were very gracious and helped arrange for a taxi to the airport. Loved the charm of the 100 year old “ascensore”, too!
Stayed 1 night in Sep 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Mario was absolutely fantastic! We got in late at night and the door is a little different but it's Europe so you just go with it. The property is really nice and you get that old world vibe. Breakfast was lovely and we had a window overlooking the square! We were close to the port to board our boat to head to the islands the next day. Overall really great
Stayed 1 night in Aug 2024

6/10 Okay

Slobodan

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
This is not a hotel it’s bed and breakfast you share apartment with other guests.There are 3-4 rooms and common area where you eat breakfast with other guests.When I booked room for 4 people I thought we will each have bed but two people slept on pull out sofa.We only got one sheet for cover no comforter or blankets.I didn’t like that bathroom was not private it’s separated with glass on one part so no privacy at all.Mario was kind of rude through text before we arrived just because I asked why was he trying to charge me 25 euros if we arrived after 8pm and I thought it was hotel with reception not private home.He got upset with me I never had host speak to me that way and I didn’t know what to expect so I was concerned and scared because we travelled with our children.Once we arrived Mario was actually nice and professional he answered all our questions even booked us dinner reservation so I was relieved.They changed their policy now on Expedia so hopefully other guests will be aware of extra cost.Mario offered shuttle to pick us up from marina for 50 Euro we declined it’s only 1.4 km walk so we walked it took us 15min.
Stayed 1 night in Aug 2024

2/10 Terrible

Luke

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property falsely advertised the amount of beds in the room and refused to give any kind of refund when confronted about it. The building is very old and the air conditioning didn’t work. The main entrance is a very small door that you have to climb through and then you have to take a 100 year old elevator to get to the apartment. Would not recommend.
Stayed 2 nights in Aug 2024

4/10 Poor

Rehana

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Mario was so helpful and communicated with us prior to our arrival and during our stay. He initiated our communication prior to our arrival with useful information. The lady working there, Silvana, was kind and also helped us with what we needed. They’re both lovely! The a/c does not work and we felt sick being in the room. We told Mario and he listened to our concerns and did tell the owners but nothing was done. The temperature in the hallways is much better than in the rooms. Other people staying there complained about the a/c not working too. It’s really uncomfortable with the lack of a/c and it’s too bad because they have a nice place that is spacious and clean and wonderful people working there. The reason for my low rating is solely because of the temperature in the room.
Stayed 3 nights in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful suite and wonderful breakfast, with responsive concierge. Great location.
Stayed 4 nights in Jul 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms. Helpful Staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic boutique hotel in central Napoli palazzo
We had a wonderful overnight stay at the Palazzo Pandola in central Napoli! The palazzo is a boutique property with five rooms, converted from a large home in an old building dating back centuries. Our suite was on the top floor with a balcony that overlooked the central plaza. The suite was spacious with a big sitting area and had very high ceilings. Both the bed and sofa bed were super comfortable. The hotel management met our every need, including offering helpful recommendations and providing very reasonably-priced car service to the airport. The location is superb, within walking distance of most major sights in central Napoli and Beverello port. In the morning, a breakfast of eggs, pastries, fruit, yogurt, coffee, juices, etc. is provided in a dining room in the palazzo. It was a superb stay that exceeded our high expectations!
Stayed 1 night in Jun 2024

10/10 Excellent

Kimerly, Moss Beach

Travelled with partner
Liked: Staff & service, amenities
This is a beautifully done new b&b. It is located close to many sites in Naples and is a short distance to the train station and airport.
Stayed 4 nights in May 2024

10/10 Excellent

Bjorn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

8/10 Good

Nina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meluisa, keskeinen sijainti.
Keskeinen sijainti, juna-asemalle 13 min ja satamaan 10 min taksilla. Hotelli keskusaukiolla, huoneen parvekkeenovet paperia, KAIKKI möly, sanat, huudot yms.kuului yötä myöten huoneeseen. Hissi 100v.vanha, kiikkerä ja ovet piti laittaa erittän tarkkaan kiinni, muuten hissi ei liiku. Remontoidut huoneet 4:ssä kerroksessa. Vanha ränsistynyt rakennus, likainen. Ystävällinen staff, aamiainen niukahko, perusleikkeleet, jogurtit, munakas ja pekonia. Minibaarissa vesi, olut ja kokis ilmaisia. Käytävällä olevan keittiön astioiden kilinä kuului huoneeseen heti 07.00 aamulla.
Stayed 3 nights in Oct 2024

10/10 Excellent

caterina

Liked: Cleanliness, staff & service, property conditions & facilities
Bellissimo B&B al centro di napoli. È una struttura appena ristrutturata, abbiamo dormito in una delle camere con vista sulla Piazza. Al mattino ci siamo svegliati per godere di una colazione ottima! Personale gentile e presente, pronto a soddisfare ogni nostra esigenza. Grazie mille!!!
Stayed 1 night in Sep 2024

10/10 Excellent

Francisco

Stayed 1 night in Aug 2024

10/10 Excellent

Agathe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très central pour visiter le Centre Monumental aussi bien que le bord de mer. Appartement refait à neuf dans un ancien Palazzo. Très bon accueil par Mario. Nous avons passé un très bon séjour à 4.
Stayed 5 nights in Aug 2024

10/10 Excellent

Sofia

Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Ivar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Herlige Napoli
Fantastisk opphold, service, lokasjon og rom.
Stayed 3 nights in May 2024