Hotel Matilde - Lifestyle Hotel

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Matilde - Lifestyle Hotel

Deluxe Room
Classic Single Room
Breakfast (EUR 15 per person)
Classic Single Room
Exterior

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Room service

Explore the area

Map
Piazzetta Matilde Serao 7, Naples, NA, 80132
  • Galleria Umberto I
    1 min walk
  • Teatro di San Carlo
    1 min walk
  • Via Chiaia
    2 min walk
  • Naples (NAP-Naples Intl.)
    72 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Superior Double Room

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Classic Single Room

  • 17 sq m
  • Sleeps 1
  • 1 Large Twin Bed

Classic Double Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Similar properties

About this property

Hotel Matilde - Lifestyle Hotel

Hotel with a 24-hour front desk, steps from Via Toledo
Along with a bar/lounge, this hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front-desk safe.
Hotel Matilde - Lifestyle Hotel offers 18 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Hotel Matilde - Lifestyle Hotel. During your stay, you're just a quick walk from Via Toledo. You'll find features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast offered for a fee
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Via Toledo and 5 minutes by foot from Piazza del Plebiscito
As a guest of Hotel Matilde - Lifestyle Hotel, you'll find tour/ticket assistance, room service (during limited hours), and a front-desk safe. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge.
Guests can enjoy buffet breakfast for a fee.
Room service (during limited hours) is available.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Breakfast available for a fee: EUR 15 for adults and EUR 12 for children
  • 1 bar
  • Room service available

Family friendly

  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 30-inch flat-screen TV

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per day.
  • Cribs (infant beds) are available for EUR 5.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 12 for children
  • Crib (infant bed) fee: EUR 5.0 per night
  • Rollaway bed fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Property Registration Number IT063049A1VTBYLHKV

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Matilde Naples
Hotel Hotel Matilde Naples
Naples Hotel Matilde Hotel
Matilde Naples
Matilde
Hotel Hotel Matilde
Matilde Lifestyle Hotel Naples
Hotel Matilde - Lifestyle Hotel Hotel
Hotel Matilde - Lifestyle Hotel Naples
Hotel Matilde - Lifestyle Hotel Hotel Naples

Hotel Matilde - Lifestyle Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 547 out of 701 reviews" "
Rating 8 - Good. 115 out of 701 reviews" "
Rating 6 - Okay. 27 out of 701 reviews" "
Rating 4 - Poor. 7 out of 701 reviews" "
Rating 2 - Terrible. 5 out of 701 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carolyn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Very nice breakfast.
Stayed 2 nights in Sep 2024

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location fantastic staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Khian Leong

Liked: Cleanliness, staff & service, property conditions & facilities
Very conveniently located. Spacious room. Very friendly front desk staff. Very nice breakfast spread. All except lobby is at 1st floor and entrance is least expected at side of building and other than that very nice place to stay in Napoli
Stayed 3 nights in Sep 2024

10/10 Excellent

tracie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are friendly and very helpful. Our room was lovely. Breakfast was very good.
Stayed 1 night in Sep 2024

10/10 Excellent

Kayoko, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel not knowing much about it due to the convenience from the port. We were really impressed with the sophisticated design and setup of interior and the excellent service we received during the stay. All the more, we were blown away by the view from our room - we were inside of the Galleria Umberto overlooking the amazing structure! The location was perfect for dining, sightseeing, and nice stroll to the port, which we did every evening. We stayed for 2 nights. We would definitely want to come back!
Stayed 2 nights in Sep 2024

10/10 Excellent

Gretel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at Hotel Matilde. The staff was amazing and extremely attentive. Close to shopping, dining, and taxi station. Highly recommended.
Stayed 6 nights in Sep 2024

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Staff extremely friendly and helpful. The hotel is located down an ally but not scary at all. The elevator cost $.10 to use weekdays and free on weekends. Lots of restaurants around! Pizza is everywhere you look!! Downfall of hotel - room was a little too warm. This is common. If you can - bring a portable table-top fan. You will have to walk a little bit to get to hotel due to cars not being able to drive to it but - we had 2 big suitcases and had no problem. Does tend to be noisy but didn’t hinder our sleep.
Stayed 3 nights in Sep 2024

10/10 Excellent

James

Stayed 3 nights in Aug 2024

10/10 Excellent

Aaron, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located property 10-15 mins walk from the port. Staff were super friendly and helpful. Our room looked onto the stunning Galleria Umberto - in fact window opened onto it - and yet when shut, it was super quiet and we had a great sleep. An easy walk to close dining options.
Stayed 1 night in Sep 2024

10/10 Excellent

Oxana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Massive room, very comfortable bed and pillows, modern bathroom with walk-in shower, freshly renovated, good breakfast and perfect central location. Maybe slightly loud outside - well yes, but you are in the middle of Naples, what do you expect? It didn't bother us, because windows closed tightly and blocked most of the street noise.
Stayed 2 nights in Aug 2024

10/10 Excellent

Melita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good service,very nice front desk and very helpful!!!
Stayed 3 nights in Aug 2024

10/10 Excellent

marc, Denver

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice business hotel in the Galleria Umberto. Fantastic central location and helpful staff. It's a little difficult to find the entrance and you have to buzz the front desk to get into the building but once you figure it out it's convenient to a taxi stand and central for exploring Naples.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dominick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is absolutely lovely. We were very concerned because the surrounding area of the building was very old and looked terrible. What a beautiful surprise when the elevator door opened to this beautiful, modern lobby. Incredible location I would highly recommend.
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and modern in a very busy location. Taxi pick up is just around the corner. Port is 8 minutes away. Only thing is it is pretty noisy in the room facing the main street in all hours of the night. I would stay there again. Staff were great and breakfast was delicious.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again!
Absolutely loved this hotel! Don't be alarmed when you see the front of the building…it’s in an alleyway & you have to be buzzed in. But, it is perfect inside. Had a beautiful view of the inside of the Galleria from our room. Carmine (front desk) was absolutely amazing… so so helpful! Gave us insight on getting to & from Sorrento & Capri, great recommendations on places to eat (Santa Lucia) & helped us find a good place to exchange money before we left Italy. He made the whole experience seamless!! Breakfast was wonderful. And the location was perfect… close to everything you want to see/do. Would highly highly recommend this place. 10/10
Entrance to hotel
View from our hotel room
Stayed 3 nights in Aug 2024

10/10 Excellent

jean-luc

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

marianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very nice, helpful.. Hotel beautiful , rooms very spacious… walking distance to Port, Historic area… on our visit we will stay here again definitely recommend
Stayed 3 nights in Aug 2024

10/10 Excellent

Glen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean and very spacious. Staff were very helpful and friendly. Front entrance doesn't give a true indication of how nice the hotel is.
Stayed 1 night in Jul 2024

10/10 Excellent

Ioana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Samuel

Stayed 1 night in Aug 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Said, Ozone Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Jul 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Nicodemo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and great staff. A fantastic experience. The entrance can be a bit intimidating as its located at the end of an alley...but then again, you are in Naples, Once out the alley, which is a short 50m walk, you are in the middle of Via Toledo and the heart of Naples. Great spot!
Stayed 2 nights in Jul 2024