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Grand Hotel Oriente

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hotel Oriente

Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Front of property
Premium bedding, down duvets, minibar, in-room safe
Interior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
Via Diaz Armando 44, Naples, NA, 80134
  • Via Toledo
    2 min walk
  • Piazza del Municipio
    4 min walk
  • Spaccanapoli
    6 min walk
  • Naples (NAP-Naples Intl.)
    41 min drive

Room options

View all photos for Suite

Suite

Suite

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Executive Triple Room

Executive Triple Room

Executive Triple Room

  • 25.0 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room Single Use

Double Room Single Use | Room service – dining

Double Room Single Use

  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

Similar properties

Front of property
UNAHOTELS Napoli
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1000)
UNAHOTELS Napoli

About this property

Grand Hotel Oriente

Hotel with a 24-hour front desk, steps from Via Toledo
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space.
Grand Hotel Oriente offers 112 accommodations with minibars and safes. Rooms open to balconies. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Our customers tell us they can't get enough of the helpful staff at Grand Hotel Oriente. During your stay, you're just a quick walk from Via Toledo. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Steps from Via Toledo and 6 minutes by foot from Spaccanapoli
  • Train station pick-up and train station drop-off shuttle service available for a fee
  • Pets welcome for free
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center, 6 meeting rooms, and limo/town car service are available.

WiFi is free in public spaces. Event space at this hotel measures 2260 square feet (210 square meters) and includes conference space. A library, a terrace, and multilingual staff are also featured at the business-friendly Grand Hotel Oriente. A train station pick-up service and a train station drop-off service are available for a fee. For a fee, parking is available.

This 4-star Naples hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 10:30 AM and on weekends from 7 AM to 11 AM.
Grand Hotel Oriente has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 25 per day)
  • Return train station shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7 AM–10:30 AM on weekdays and 7 AM–11 AM on weekends: EUR 18 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Billiards/pool table

Family friendly

  • Babysitting (surcharge)
  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space (2260 square feet)
  • Meeting rooms - 6

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Low-height worktop and sink
  • Raised toilet seat

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Down duvet
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Minibar

More

  • Desk
  • Free newspapers
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per night.
  • Cribs (infant beds) are available for EUR 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Self parking fee: EUR 25 per day
  • Crib (infant bed) fee: EUR 25.0 per day
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Grand Hotel Oriente offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Hotel Oriente
Grand Hotel Oriente Naples
Grand Oriente
Grand Oriente Naples
Grand Hotel Oriente Hotel
Grand Hotel Oriente Naples
Grand Hotel Oriente Hotel Naples

Grand Hotel Oriente Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 438 out of 837 reviews" "
Rating 8 - Good. 317 out of 837 reviews" "
Rating 6 - Okay. 58 out of 837 reviews" "
Rating 4 - Poor. 13 out of 837 reviews" "
Rating 2 - Terrible. 11 out of 837 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk fantastic. AC great and WiFi fine. Needs a coffee machine and nicer bathroom toiletries. Housekeeping great. The roof top bar is beautiful but without fans outside cannot be used in the summer as too warm. Service ok but have to chase too much. The location of the hotel is fantastic.
Stayed 5 nights in Aug 2024

10/10 Excellent

Ckeli

Stayed 4 nights in Jul 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visitor from Ireland
The hotel is lovely and the staff were in general friendly and very helpful. There was only one thing which spoiled what would otherwise have been a perfect stay. On the third night we decided to eat in the hotel, we went to the 9th floor restaurant and sat at the bar for a pre-dinner drink. To say the barman was rude and ignorant was an understatement! However, well done to the reception staff who saved the situation by recommending a really good local restaurant. The staff in the restaurant at breakfast and the staff in reception were excellent. I would highly recommend this hotel but avoid the barman on the 9th floor!!
Stayed 3 nights in Jul 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Deborah

Stayed 3 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great locaiton
Great location for seeing everything you’ll want in Naples.
Stayed 3 nights in May 2024

4/10 Poor

Diana

Stayed 2 nights in May 2024

10/10 Excellent

Monserrat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff who were extremely helpful. Spacious well furnished room. The only downside was the bathroom, particularly the bath tub, where the sealant was in a very poor state.
Stayed 1 night in May 2024

8/10 Good

Sanam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room,easy access to shops,near to the airport
Stayed 1 night in May 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous breakfast! Staff very helpful and friendly.would recommend!
Stayed 6 nights in Apr 2024

10/10 Excellent

Jared

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, staff was great. Diffinetly would return
Stayed 3 nights in Mar 2024

6/10 Okay

Jennifer, Longmont

Travelled with partner, Travelled with group
Liked: Staff & service
The location was nice, the hotel staff was great. The room we had was near the elevator, it was loud and the walls were thin. We could hear the guests next to us talking, and their alarm clock. The city noice was not too loud. Overall nice hotel for the price and location.
Stayed 4 nights in Oct 2023

10/10 Excellent

Shelley

Stayed 1 night in Jun 2023

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a great location, convenient for travellers who love to walk around and explore a city. Close to all attractions, restaurants and shopping areas.
Stayed 4 nights in Sep 2023

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in a great location for all sights. However, local neighbourhood quite noisy and like the rest of Naples, very dirty. Hotel staff were very friendly and the hotel was modern and clean. The hotel seemed quite empty.
Stayed 5 nights in Jul 2023

10/10 Excellent

Paula

Stayed 2 nights in Jul 2023

6/10 Okay

Ricardo

Disliked: Cleanliness, property conditions & facilities
Nothing special
Is an old hotel. Rooms are ok. The hallways are with dirty carpets. The way to the parking is kind of wired. Overall is ok if you don’t have much expectations
Stayed 7 nights in Jul 2023

8/10 Good

derya

Liked: Cleanliness, staff & service
Overall a good stay, however the air conditioning was somewhat ineffective for 35 degree heat. The usb charging points around the bed didn’t work so it was quite inconvenient to charge any devices, and some of the staff could’ve been friendlier

10/10 Excellent

Fernando, Fort Lauderdale

Liked: Cleanliness, staff & service, property conditions & facilities
Modernize with great taste and with a lot of light. Ample rooms and washrooms, you will feel comfortable. The rooftop dinning room for breakfast has wonderful view of the city (also a bar) and breakfast is quite wholesome and freshly made - more than most hotels in Italy. Excellent location. Highly recommendable
Stayed 2 nights in Jun 2023

10/10 Excellent

many

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cute hotel with nice staff! Rooms are very small. The area around the hotel isn’t the safest..
Stayed 2 nights in May 2023

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, very friendly and helpful, good sized room and the breakfast on the roof top patio was good.
Stayed 1 night in May 2023

10/10 Excellent

Roswitha

Stayed 2 nights in May 2023