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Chiaja Hotel de Charme

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Chiaja Hotel de Charme

Front of property
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Lobby
Minibar, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Laundry
  • Room service
  • Air conditioning

Explore the area

Map
Via Chiaia 216 1 Piano, Naples, NA, 80121
  • Via Chiaia
    1 min walk
  • Royal Palace
    3 min walk
  • Teatro di San Carlo
    4 min walk
  • Naples (NAP-Naples Intl.)
    46 min drive

Room options

View all photos for Single Room

Minibar, in-room safe, desk, laptop workspace

Single Room

  • 10 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Superior Double Room Single Use

  • 12 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room

Minibar, in-room safe, desk, laptop workspace

Triple Room

  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Standard Double Room Single Use

  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double or Twin Room

Minibar, in-room safe, desk, laptop workspace

Superior Double or Twin Room

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, laptop workspace

Standard Double or Twin Room

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Front of property

Royal Continental Hotel Naples

Pool
Pet-friendly
Free WiFi
Restaurant
4.2 out of 5, Very good, (1171)
The price is €186
for 1 room
includes taxes & fees
8 Jan - 9 Jan
Royal Continental Hotel Naples

About this property

Chiaja Hotel de Charme

Waterfront Naples hotel in Naples City Centre with free breakfast
Along with a bar/lounge, this smoke-free hotel has a coffee shop/cafe and coffee/tea in a common area. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Chiaja Hotel de Charme offers 25 accommodations with minibars and safes. Digital television is provided. Bathrooms include bidets and hair dryers.

This Naples hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Chiaja Hotel de Charme. During your stay, you're just a quick walk from Via Toledo. Features include free breakfast and free WiFi in public areas, plus a bar.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Steps from Piazza del Plebiscito and 5 minutes by foot from Via Toledo
  • Local-area shuttle service available for a fee
  • Dogs welcome for free
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Chiaja Hotel de Charme.

This 3-star Naples hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking options include a carport and a garage
  • Local area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • Lift

More

  • Communal living room
  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 1-inch TV
  • Digital channels

Food and drink

  • Minibar

More

  • Desk
  • Desk chair
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
Property Registration Number IT063049A1HT3XHT8Y

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Chiaja
Chiaja de Charme
Chiaja de Charme Naples
Chiaja Hotel
Chiaja Hotel de Charme
Chiaja Hotel de Charme Naples
Hotel Chiaja
Chiaja Hotel Naples
Chiaja Hotel Charme Naples
Chiaja Hotel Charme
Chiaja Charme Naples
Chiaja Charme
Chiaja Hotel de Charme Hotel
Chiaja Hotel de Charme Naples
Chiaja Hotel de Charme Hotel Naples

Chiaja Hotel de Charme Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 221 out of 495 reviews" "
Rating 8 - Good. 186 out of 495 reviews" "
Rating 6 - Okay. 60 out of 495 reviews" "
Rating 4 - Poor. 22 out of 495 reviews" "
Rating 2 - Terrible. 6 out of 495 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with lovely staff.
Stayed 9 nights in Sep 2024

10/10 Excellent

Elda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff very helpful
Stayed 1 night in Aug 2024

10/10 Excellent

David van

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very kind and helpfull. The hotel is beautiful and located in a very nice part of the city. We’ve stayed here multiple times and I surely recommend staying here!!
Stayed 2 nights in Aug 2024

8/10 Good

Hussein

Travelled with family
Liked: Cleanliness, staff & service
I like the location. The room is too small.
Stayed 7 nights in Jul 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Naples
Location was great, the morning breakfast was more than i expected and the staff was very Professional/Helpfull with all our day travel destinations I have traveled to approximately 75 countries so speak from experience so would recommend this hotel to any seasoned traveler Terry Keys
Underground Naples
Abandoned Houses from daytrip to Sorrento
Exploring Churches in Naples
Stayed 4 nights in Mar 2024

10/10 Excellent

Juliana

Stayed 1 night in Mar 2024

8/10 Good

Peta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay. The staff were great' welcoming and very helpful. An oasis of calm in this joyful, busy and lively city.
Stayed 4 nights in Feb 2024

10/10 Excellent

Elaine

Liked: Staff & service, property conditions & facilities
I’ve stayed here twice in the single room (which, happily, is more like an American “full” sized bed vs just a twin). I stayed here just one night each time because I needed to catch the ferry the next day to Capri. The service is helpful, the breakfast has all the basics, and it’s walking distance (12 mins) to the ferry departure point. If you’re a budget traveler and just need a classic, comfortable hotel, this is a great option. Nothing too fancy, very old school, everything is in order. I like the vintage charm. Good google options very close to the hotel and Gambrinus cafe/pastry shop is not to be missed.
Stayed 1 night in Sep 2023

10/10 Excellent

Nir

Stayed 1 night in Aug 2023

10/10 Excellent

Leigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in a lively area with shops and restaurants. The staff here is wonderful - very helpful and kind. The delicious breakfast consists of fruit, yogurt, pastries, coffee, and cappuccino. We enjoyed our stay very much.
Stayed 1 night in Jul 2023

10/10 Excellent

Cyndi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location - we walked everywhere
This little B&B, tucked away in the middle of the city, was a very welcome surprise. On our only night in Naples, we walked all around and to the port for dinner & drinks. Take the Underground Tour (Napoli Sotterranea) around the corner on Vico S. Anna di Palazzo for another nice surprise.
Stayed 1 night in Jun 2023

10/10 Excellent

HANIT

Stayed 4 nights in Jun 2023

10/10 Excellent

Carol S

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This property scores high on all accounts. The rooms were very comfortable and the staff was always helpful.

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

6/10 Okay

Luke

Travelled with partner
Liked: Cleanliness, staff & service
Review from an American couple: The property is in a dated building and requires the travel of 4-5 stories of stairs. There is a tiny outdated elevator but I would rather take the stairs. The employees were very nice and the room was indeed charming and had a traditional European look to them. The bathroom was nice and the room itself was fine, but the bed was extremely firm and uncomfortable. The AC created a very unpleasant smell when it ran and inflamed my wife and I’s allergies immediately. The location in town feels safe and has multiple shops and restaurants nearby. Overall, the experience was okay.
Stayed 2 nights in Jun 2023

8/10 Good

Krishna

Travelled with group
Liked: Staff & service
It is rated as a 3 star hotel, but the staff are extremely nice and helpful. They push it up to 4 stars in my view.
Stayed 2 nights in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Late-night arrival kind of tricky
Overall fine, but due to extensive travel delays we arrived very late. With no sign in a dimly-lit courtyard (shared with other businesses) indicating the presence of an elevator we ended up lugging our bags up the very uneven and even more poorly lit stairs to reach reception. Surprising that the night clerk did not come down to assist after buzzing us into the courtyard.
Stayed 5 nights in Apr 2023

10/10 Excellent

Mrs P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Interesting hotel in this location. Staff very friendly and helpful and always someone available. Good choice of places to eat very nearby. Very secure at night, when the huge wooden doors to the courtyard, a shopping area during the day, are closed. Access by ringing doorbell, promptly answered. Breakfast was fine but fairly basic - again very nice staff Not suitable hotel if you have mobility issues - big flight of stone stairs up to reception on the first floor.
Stayed 3 nights in Mar 2023

10/10 Excellent

Elena

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
worth visiting
Our stay was pretty amazing. Different culture and a lot to visit. At the front desk, receptionist were very nice. Over all our stay was pretty awesome.
Stayed 2 nights in Mar 2023

2/10 Terrible

Manuel

Stayed 1 night in Aug 2022

10/10 Excellent

Stephen

Stayed 4 nights in Aug 2022

10/10 Excellent

Stephen

Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Charming Hotel in the heart of Naples
Wonderful quirky hotel. Up a flight of steps. Excellent central location. Spacious room. Excellent staff and lovely breakfast . Highly recommend .
Stayed 3 nights in Apr 2022

8/10 Good

Darin

Liked: Cleanliness, staff & service, room comfort
great breakfast, great location
Stayed 1 night in Jan 2022