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The County Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The County Hotel

Front of property
Luxury Double Room
Library
Superior Double Room, 1 King Bed, Jetted Tub
Vice Regal Suite | Living area

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Parking available
    Parking available
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi
  • Air conditioning
    Air conditioning
  • Restaurant
    Restaurant
  • Business services
    Business services

Explore the area

Map
12 Browning Street, Napier, 4001
  • Marine Parade
    2 min walk
  • Art Deco Trust
    2 min walk
  • MTG Hawke's Bay Museum
    2 min walk
  • Napier (NPE-Hawke's Bay)
    13 min drive

Room options

View all photos for Superior Double Room, 1 King Bed, Jetted Tub

Superior Double Room, 1 King Bed, Jetted Tub

Superior Double Room, 1 King Bed, Jetted Tub

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Double Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Double Room

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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The price is €109
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includes taxes & fees
5 Dec - 6 Dec
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About this property

The County Hotel

Art Deco Napier hotel in Napier South with a restaurant
This smoke-free hotel features a restaurant, self parking, and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a library, and express check-out are onsite. Housekeeping is available once per stay.
The County Hotel offers 18 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with digital channels and Netflix. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Napier hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided once per stay.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at The County Hotel, you're just a quick walk from Marine Parade. You'll find features like free WiFi in public areas, plus a restaurant and dry cleaning service.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Enjoy international cuisine while dining at Churchills Restaurant Bar
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Steps from Marine Parade and Art Deco Trust
There's a restaurant on site. Public spaces have free WiFi. A library, multilingual staff, and tour/ticket assistance are also featured at the luxury The County Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of The County Hotel was completed in February 2021.

This Art Deco Napier hotel is smoke free.

Churchills Restaurant Bar - This restaurant specializes in international cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Secured self parking on site (NZD 15.00 per day; includes in/out privileges)
  • Limited on-site parking (max. 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • 1 restaurant

Restaurants on site

  • Churchills Restaurant Bar

Things to do

  • Bike tour information
  • Private picnics
  • Public winery tours

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Library
  • Reception hall

Guest services

  • Dry-cleaning service
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Deep-pile carpet in room
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Books
  • Couples dining
  • Renovated entire property – February 2021
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Egyptian cotton sheets
  • Heating
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV/satellite channels
  • CD player
  • iPod dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 5:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3.5 percent for credit card payments
The front desk is open Monday - Friday (1:00 PM - 5:00 PM)
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, and Wednesday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 45.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: NZD 15.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 45.0 per night
  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property's front desk is open during the following times:
  • Monday - Friday: 1:00 PM - 5:00 PM
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

County Hotel
County Hotel Napier
County Napier
Hotel County
The County Hotel Hotel
The County Hotel Napier
The County Hotel Hotel Napier

The County Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 501 out of 692 reviews" "
Rating 8 - Good. 148 out of 692 reviews" "
Rating 6 - Okay. 32 out of 692 reviews" "
Rating 4 - Poor. 7 out of 692 reviews" "
Rating 2 - Terrible. 4 out of 692 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely hotel qith old fashion decor thatvwas well appointed.
Stayed 1 night in May 2024

8/10 Good

Hillary

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Hillary

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I have stayed at the County 8 - 9 times since 2009. Lovely art deco style hotel. Outstanding meals (try the lamb rump). Staff are just great. Angela is just the most welcoming and friendly hotel owner you will ever meet. Hotel is in the heart of the Napier CBD and across the road from the Marine Parade. Great secure parking across the street. Unbeatable.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kevin D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent preservation of historic bank turned into hotel. Kept the charming Victorian elements in this Art Deco city. Excellent restaurant (Curchill) with very good wine list.
Stayed 2 nights in Jan 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

Darrel

Stayed 1 night in Sep 2023

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a centrally located hotel, with lovely elegant rooms that are warm and welcoming. Unfortunately, the hotel cafe was closed for renovations whilst I was trying. But there are plenty of alternatives within a block or two walking distance.
Stayed 2 nights in Aug 2023

8/10 Good

John

Stayed 2 nights in Feb 2023

10/10 Excellent

Euan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager and the cleaning staff were all super friendly and helpful. Excellent location smack bang in the main part of Napier. Parking just across the road. Tciked lots of boxes.
Stayed 2 nights in Jan 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great

10/10 Excellent

Albert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

James J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great older hotel - a bit tired in some regards, but a friendly, professional staff clearly makes it work.

10/10 Excellent

Delwyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the old world charm of this hotel.
Stayed 2 nights in Oct 2022

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful old hotel
Beautiful hotel in centre of Napier, stayed twice before always wonderful..especially having a balcony to just relax on and the library with complimentary port.
Stayed 3 nights in Aug 2022

10/10 Excellent

Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fact it was an old heritage building with original decor. It was in a perfect location with plenty of options for walking around the city. The staff were outstanding. The food in the restaurant was outstanding.
Stayed 3 nights in Mar 2022

10/10 Excellent

WAYNE

Liked: Cleanliness, staff & service, room comfort
Happy couple
Great location freindly staff good old fashion service very convienant location we will be going back
Stayed 1 night in Apr 2022

10/10 Excellent

Rob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is 113 years old and very well maintained. Excellent service and a joy to visit. My wife suggested it may be about time the bed mattress was renewed.
Stayed 2 nights in Jan 2022

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is conveniently located. However, on this visit I was disappointed to find that the restaurant was not open for my entire stay.
Stayed 2 nights in Jan 2022

10/10 Excellent

Dean, Welllington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to the CBD. Very well appointed room and great decor throughout the hotel matching Napier's art deco theme. Loved the complimentary port in the library, would buy a bottle if it was for sale. Would definitely consider staying here again next time we're in Napier. Dean & Michelle
Stayed 4 nights in Dec 2021

10/10 Excellent

Lorayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very responsive to issues and our stay most enjoyable. One day I will stay in a hotel that makes it clear that my rubbish can easily be discarded in a recycling fashion - paper, plastic separate..
Stayed 2 nights in Dec 2021

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great art deco hotel
Stayed 1 night in Dec 2021

8/10 Good

G P

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place .Friendly helpful staff
Stayed 1 night in Nov 2021