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Quest Napier Serviced Apartment

4.5 star property

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Photo gallery for Quest Napier Serviced Apartment

Property entrance
Beach nearby
Premium bedding, Select Comfort beds, individually furnished, desk
Reception
Studio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Gym
  • Housekeeping
  • Air conditioning
  • Kitchen
  • Laundry

Explore the area

Map
176 Dickens Street, Napier, 4110
  • Municipal Theatre
    ‪3 min walk‬
  • Daily Telegraph Building
    ‪5 min walk‬
  • Marine Parade
    ‪6 min walk‬
  • Napier (NPE-Hawke's Bay)
    ‪9 min drive‬

Room options

View all photos for One Bedroom Apartment

Premium bedding, Select Comfort beds, individually furnished, desk

One Bedroom Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio

Studio

Studio

  • Studio
  • Sleeps 3
  • 1 King Bed

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About this property

Quest Napier Serviced Apartment

Luxury aparthotel in Napier with a fitness center
A fitness center, self parking, and a meeting room are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and free newspapers are onsite. Each apartment provides a kitchenette with a refrigerator, a stovetop, a microwave, and a dishwasher. Comforts include a Select Comfort bed and premium bedding, and guests will also find conveniences like an electric kettle and free tea bags/instant coffee. Limited housekeeping is available.
Quest Napier Serviced Apartment offers 47 air-conditioned accommodations with hair dryers and irons/ironing boards. Each accommodation is individually furnished. Select Comfort beds feature premium bedding. 42-inch Smart televisions come with premium satellite channels and Netflix. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and ceiling fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on weekdays only.

Recreational amenities at the aparthotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Quest Napier Serviced Apartment's great location. During your stay, you're just a quick walk from Municipal Theatre. You'll find features like free WiFi in public areas, plus a gym and dry cleaning service. Built in 2009, this luxury aparthotel has 47 apartments on 3 floors. Free WiFi and a kitchenette are available in each apartment.
  • Each apartment offers a kitchenette, a Select Comfort bed, and a Smart TV
  • Free WiFi
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Municipal Theatre and 5 minutes by foot from Opossum World
As a guest of Quest Napier Serviced Apartment, you'll find a fitness center, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. The luxury Quest Napier Serviced Apartment also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Napier aparthotel is smoke free.

Languages

English

Property amenities

Beach

  • Near the beach

Internet

  • Free WiFi

Parking and transport

  • On-site parking available only on request
  • Self parking on site (NZD 14 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Limited on-site parking
  • Electric car charging station on site
  • Height restrictions apply for on-site parking

Family friendly

  • Cots (infant beds): NZD 15.0 per night

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Dishwasher
  • Electric kettle
  • Water dispenser
  • Free tea bags/instant coffee
  • Cookware/dishes/utensils

Bedrooms

  • Premium bedding
  • Hypo-allergenic bedding
  • Bed sheets provided
  • Select Comfort bed
  • Rollaway/extra beds: NZD 25.0 per night

Bathrooms

  • Toilet paper
  • Shampoo
  • Towels provided
  • Free toiletries
  • Hairdryer
  • Soap

Entertainment

  • 42-inch smart TV with satellite service
  • Netflix

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Desk

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Free newspapers (reception)
  • Banquet hall
  • Free local calls

Location highlights

  • In the business district
  • In the city centre
  • In the entertainment district
  • In the historical district

Things to do

  • Fitness centre
  • Fitness facilities nearby (free access)
  • Golf nearby
  • Kayaking nearby
  • Sailing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Safety features

  • Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • Security system
  • Window guards
  • Outdoor lighting

General

  • 47 rooms
  • 3 floors
  • 1 building
  • Built in 2009
  • Individually furnished

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open Monday - Friday (8:30 AM - 6:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 25.0 per night.
  • Cribs (infant beds) are available for NZD 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: NZD 14 per night (in/out privileges)
  • Crib (infant bed) fee: NZD 15.0 per night
  • Rollaway bed fee: NZD 25.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, window guards, and outdoor lighting
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Friday: 8:30 AM - 6:00 PM
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Quest Napier Serviced
Quest Napier Serviced Apartment
Quest Napier Hotel Napier
Quest Napier Serviced Napier
Quest Napier Serviced Apartment Napier
Quest Napier Serviced Apartment Aparthotel
Quest Napier Serviced Apartment Aparthotel Napier

Quest Napier Serviced Apartment Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 596 out of 924 reviews
Rating 8 - Good. 278 out of 924 reviews
Rating 6 - Okay. 36 out of 924 reviews
Rating 4 - Poor. 11 out of 924 reviews
Rating 2 - Terrible. 3 out of 924 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joanna

Liked: Cleanliness, room comfort
Comfortable and relaxing
Wonderful location and experience overall.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, room comfort
I’m a solo female that travels for work . Love staying here . Home away from home . Quiet , safe and secured at night. Beautiful rooms . And laundry in the room .
Stayed 2 nights in Nov 2024

10/10 Excellent

Geoff

Liked: Cleanliness, room comfort
Quest is best Always know what to expect The staff at Napier were excellent with tips and advice . The room needs a tinker but as always great value
Stayed 2 nights in Nov 2024

8/10 Good

Sam

Liked: Cleanliness, room comfort
Rooms backing on to public car park need full length block-out drapes as the lights are on all night, and it makes sleeping very difficult.
Stayed 1 night in Nov 2024

4/10 Poor

Vanessa

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Lack of servicing room, was serviced only 1 night out of 4 night stay so kept running out of bathroom necessities and coffee. Nice, polite staff
Stayed 4 nights in Nov 2024

10/10 Excellent

Murray

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Quest Napier was well located in the Napier CBD. The apartment was spacious and clean, and close to all amenities. This was the first time we had stayed in a Quest facility and we were impressed.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tony, Auckland

Liked: Cleanliness, property conditions & facilities
Great property and would highly recommend
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, amenities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

REBECCA

Business traveller
Liked: Cleanliness, room comfort
Comfy bed, TV small but functional. Glad that my hung up towels weren’t removed this time. Green policy much better 💓. Only negative was a long black hair found on the clean towel (day one - I’m blonde). But everything else was great.
Stayed 2 nights in Sep 2024

10/10 Excellent

Cyril and Jillian

Liked: Cleanliness, property conditions & facilities
Loved our stay in Napier and will certainly return to Quest
Stayed 1 night in Sep 2024

8/10 Good

Karen

Business traveller
Liked: Cleanliness, room comfort
Suited my needs.
Stayed 3 nights in Jul 2024

10/10 Excellent

Tom

Liked: Cleanliness, property conditions & facilities
Great little place to stay in Napier for a couple of nights. Our room was very tidy and quiet. It is an easy walk into town and to the beach front. The staff were very friendly and helpful. Secure onsite parking is a bonus, although the access is tight for larger vehicles.
Stayed 2 nights in Aug 2024

8/10 Good

Faye

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Enjoyed our stay at Quest. Helpful staff. Room was lovely and clean with a very comfy bed. Quiet Room so enjoyed a great nights sleep.
Stayed 2 nights in Aug 2024

10/10 Excellent

Samitha

Business traveller
Liked: Cleanliness, room comfort
Great place,check with them for parking availabili
Clean,comfy and easy access to city. Very friendly and polite staff. Parking is a issue as limited spaces with respect to hotel rooms are available(found it the hard way after arriving and first night had to park in street overnight). Second night got a parking spot access via a vehicle lift.
Stayed 2 nights in Aug 2024

10/10 Excellent

Camille, Churton Park

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Shan

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was lovely our night manager was so helpful and lovely
Stayed 2 nights in Aug 2024

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Secure parking, within easy walking distance to the sea, eateries and in the heart of the shopping center.
Stayed 1 night in Aug 2024

10/10 Excellent

Camille, Churton Park

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

christopher

Liked: Cleanliness, property conditions & facilities
Very helpful staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Sandi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
THE QUEST WAS BEAUTIFUL AND CLEAN AND NEAR TOWN SO EVERY THING WAS IN WALKABLE DISTANCE WOULD STAY THERE AGAIN SO CLEAN AND LIKE A HOTEL FIVE STARS
Stayed 3 nights in Aug 2024

10/10 Excellent

Vanessa

Stayed 1 night in Jul 2024

10/10 Excellent

Jenna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were helpful and friendly. Room was lovely modern and clean.
Stayed 1 night in Jul 2024

10/10 Excellent

MAREE

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excellent location, facilities, and staff. Modern facilities (albeit could do with the odd bit of maintenance) with a good shower, kitchenette, and comfy bed. AC, quiet, and opening window was a bonus for fresh air. Limited underground paid parking—but plenty of parking next to the building (also paid but not undercover). Within a short walking distance to supermarket, eateries & chain takeaways.
Stayed 2 nights in Jul 2024

10/10 Excellent

Robyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were very impressed with quietness being in the middle of town. We loved the local food and had a relaxing weekend away. Just what we needed to recharge the batteries and catch up with family.
Stayed 2 nights in Jul 2024

10/10 Excellent

Teresa

Stayed 1 night in Jul 2024