Novotel Nanjing East Suning

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Nanjing East Suning

Exterior
Indoor pool
Reception
1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • Gym
    Gym

Explore the area

Map
9 Suning Road, Xuanwu District, Nanjing, Jiangsu, 210042
  • Dr. Sun Yat-Sen Mausoleum
    12 min drive
  • Linggu Temple
    13 min drive
  • Purple Mountain Observatory
    20 min drive
  • Nanjing (NKG-Lukou Intl.)
    44 min drive

Room options

Executive Suite, 1 King Bed

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Single Beds

  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

Premier Room, 2 Single Beds

  • Sleeps 3
  • 2 Twin Beds

Premier Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Single Beds

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About this property

Novotel Nanjing East Suning

Family-friendly Nanjing hotel in Xuan Wu with 2 restaurants
Along with 2 restaurants, this hotel has an indoor pool and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a complimentary children's club are onsite. Housekeeping is available on request.
Novotel Nanjing East Suning offers 335 air-conditioned accommodations with minibars (stocked with some free items) and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 40-inch LCD televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor tennis court and a health club are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services, featuring outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
During your stay at Novotel Nanjing East Suning, you'll be within walking distance of Xuzhuang Software Park. You'll find features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi and wired Internet
  • Free self parking
  • Drinking and dining options include 2 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast offered for a fee
  • Take a swim in the indoor pool
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes an indoor tennis court, a gym, and a sauna
  • Just a 3-minute drive from Xuzhuang Software Park and 6 minutes from Zhongshan Mountain National Park
  • Airport shuttle service available for a fee
As a guest of Novotel Nanjing East Suning, you'll find an indoor pool, an indoor tennis court, a health club, and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 9688 square feet (900 square meters) and includes conference space. Spa services, a complimentary children's club, and multilingual staff are also featured at the family-friendly Novotel Nanjing East Suning. An airport shuttle (available on request) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Nanjing hotel.

Guests can enjoy buffet breakfast for a fee.
The Square All Day Dining - This restaurant serves breakfast, brunch, lunch, and dinner.
Zijing Chinese Restaurant - This restaurant serves lunch and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 6 AM to 11 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Breakfast available for a fee: CNY 108 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Square All Day Dining
  • Zijing Chinese Restaurant

Things to do

  • Bike rentals
  • Fitness centre
  • Indoor pool
  • Indoor tennis court
  • Playground
  • Sauna
  • Spa services

Family friendly

  • Free children's club
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (9688 square feet)
  • Meeting rooms

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Designated smoking areas
  • Fireplace in reception
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • Reusable cups only
  • Reusable tableware only
  • Shared microwave
  • Shared fridge
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (some items)

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Separate sitting area
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 2 PM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 200.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 108 per person
  • Airport shuttle fee: CNY 500 per vehicle (one-way)
  • Rollaway bed fee: CNY 200.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Novotel Nanjing East Suning offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Novotel Galaxy
Novotel Galaxy Hotel
Novotel Galaxy Hotel Nanjing East Suning
Novotel Nanjing East Suning
Novotel Nanjing East Suning Galaxy
Novotel Nanjing East Suning Hotel
Novotel Nanjing Suning Nanjing
Novotel Nanjing East Suning Hotel
Novotel Nanjing East Suning Nanjing
Novotel Nanjing East Suning Hotel Nanjing

Novotel Nanjing East Suning Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 51 out of 107 reviews" "
Rating 8 - Good. 47 out of 107 reviews" "
Rating 6 - Okay. 6 out of 107 reviews" "
Rating 4 - Poor. 2 out of 107 reviews" "
Rating 2 - Terrible. 1 out of 107 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

JU WAN

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

trang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in Apr 2023

10/10 Excellent

trang

Liked: Staff & service, amenities, property conditions & facilities
Nice
Stayed 12 nights in Apr 2023

8/10 Good

john

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place away from shopping malls and eateries.
Stayed 8 nights in Oct 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel that is near to train station and hence it is convenient to move around in the NJ city.
Stayed 8 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
The breakfast was great and the staff was nice. It was difficult to get away from the smokey smell in my room even after talking with the desk.
Stayed 2 nights in Oct 2019

8/10 Good

Sim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Green surroundings, great location
Although I arrived really late at night, their reception still welcomed me with warm smiles & hospitality. Room is really spacious and clean although you can still hear loud conversations (probably drunk guests) from the corridor. Breakfast is great with a variety of choices.
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet luxurious business area
Amazing hotel to relax, but very far away from city center. It was more of a business district. Hotel was super luxurious and attentive. What I needed after 5 flights.
Stayed 1 night in May 2019

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Like the room, this is great. This is a good location for the business meeting area.
Stayed 1 night in Jan 2019

6/10 Okay

sukrant

Disliked: Staff & service, property conditions & facilities
Avoid
Was very average and not as comfortable as I expected. Will not recommend
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very clean and well maintained. There is a metro station and a mall with a food court right outside the hotel. Breakfast buffet has a lot of variety. There is a 24x7 restaurant on site and and ATM in the building.
Stayed 9 nights in Oct 2018

10/10 Excellent

Pankaj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
China Trip - Novotel Nanjing
overall excellent !
Stayed 6 nights in Sep 2018

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 15 nights in Jul 2018

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and nice hotel
Everything was as it should be for a nice hotel. Great wifi, clean room, good service, good breakfast.
Stayed 1 night in May 2018

8/10 Good

AMRAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2018

10/10 Excellent

He

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
It was a really nice hotel. Clean and spacious. Great selection during breakfast.
Stayed 2 nights in Oct 2017

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

8/10 Good

Chris

Liked: Cleanliness, property conditions & facilities, room comfort
Mostly friendly staff
The hotel is located in a business area of Nanjing. You have to get either a taxi or the underground to get anywhere. There is a new underground line about 4 minutes walk from the hotel where you can get to central Nanjing in about 15 minutes, for a very cheap price. The only real negative is the cost in the bar. There is nowhere close to go to eat or drink and its about £4 for a beer or a coffee - much too expensive. The restaurant food is ok. They have a western menu which is tasty, just a bit expensive or a buffet which is good value and mostly local. Nice but some things on there as a westerner that shouldnt be eaten. Breakfast is good. English isnt well spoken by the staff

10/10 Excellent

Tung Ip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Robert, Adelaide

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
5 star hotel room
Advertised that there was a health club with massage but there was no such thing.

10/10 Excellent

Michael, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel! Quiet Location out of city.
Great location for Suning Headquarters , Software Park, Technology Park, and Qixian University Town. Not in city center, but actually closer to some attractions. Great bilingual staff. Very helpful. They even opened up the business center early for me to get some printing done.