4/10 Poor
VC, Australia
30 Apr 2014
Liked: Cleanliness
Disliked: Room comfort
Don't buy the breakfast...stay elsewhere.
We had a number of problems during our two night stay. Firstly they had no record of our reservation from hotels.com so I had to pay again. Then when we checked out and they had sorted it out I had to remind them to cancel the extra payment. The bathroom had a very bad smell coming from the drains. We complained when we left the room for the day and when we came back it was almost gone but it came back again overnight. I've travelled and lived in China so I'm used to hard beds but these ones were like stone slabs. the floor was softer. Breakfast: With our room we had paid for a buffet breakfast. It was the worst meal I've had in China. They had western and asian style, but stocks were very low. They had three types of cereal. All were really stale. I told them but they served the same stale cereals the next day. No coffee. The tea was two tea bags in a large pot...it had colour but no flavour. The toaster didn't work. I told them, Next day the toaster was gone but there was still no way to toast the bread. The juice was watered down by about a factor of 20 it had no flavour at all. When something ran out like fruit or bacon, they didn't replace it. They had a cook providing eggs so we didn't starve, but he only did 'easy over'. On the good side the hotel is located near a subway so it is easy to get around and the reception staff were friendly and helpful.