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5.0 out of 5

"I absolutely loved this place! It really is a little bit of paradise! Wonderful lodges, the view is out of this world- one can actually see the erupti ... " More

By a verified traveller on Sat 11 Mar 2017

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Premium Cabin, Terrace, Lagoon View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Traditional Room, 1 Queen Bed, Lagoon View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Honeymoon Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Suite, 1 Bedroom, Lake View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at Hacienda Puerta Del Cielo Ecolodge & Spa, you'll be close to Maria Magdalena Church. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.

  • Free local cuisine breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at Linda Vista Grille, a theme restaurant with garden views
  • Take a swim in the outdoor pool
  • Indulge with aromatherapy, body wraps or body scrubs at Linda Vista
  • Services include a concierge, tour or ticket assistance and wedding services
  • 12 minutes by car from Maria Magdalena Church and 12 minutes from San Sebastian Church
  • Airport and local-area shuttle service available for a fee

Hacienda Puerta Del Cielo Ecolodge & Spa ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hacienda Puerta Del Cielo Ecolodge & Spa

Everyone (1)
5 out of 5

Fabulous lodges on a cliff

I absolutely loved this place! It really is a little bit of paradise! Wonderful lodges, the view is out of this world- one can actually see the erupting volcano from afar- excellent service, great food and both wfficient and friendly staff. I honestly dont have anything negative to write.Moreover their choice of excursions is perfect- there is something for everyone. I HIGHLY HIGHLY RECCOMEND IT.

Posted by , from geneva, switzerland on 11 Mar 2017

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About the Hacienda Puerta Del Cielo Ecolodge & Spa

Location Camino de los Bueyes, Nimboja No.2, Nandasmo,

Property Features

Hacienda Puerta Del Cielo Ecolodge & Spa offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. Spa services, a library, and a terrace are also featured at Hacienda Puerta Del Cielo Ecolodge & Spa. An area shuttle within 40 km and an airport shuttle (available 24 hours) are available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 4-star Nandasmo hotel.

  • 1 floor
  • 10 guestrooms or units
  • 9 buildings
  • Conference rooms
  • Built in 2010
  • Local cuisine
  • Breakfast available (free)
  • Poolside lounge chairs
  • Self-service laundry
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Airport shuttle and area shuttle within 40 km available for a surcharge
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Hacienda Puerta Del Cielo Ecolodge & Spa offers 10 air-conditioned accommodations with minibars and a safe. Beds feature Egyptian cotton sheets and premium bedding. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Bath or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Iron and ironing board
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning

Food & Drink

Guests are served a free local cuisine breakfast daily from 7:30 AM to 9:00 AM.

Linda Vista Grille – Overlooking the pool and garden, this theme restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Children aged under 15 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ecotours on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Ziplining nearby

Spa Services

Linda Vista has 1 treatment room. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Number of treatment rooms 1
  • Outdoor treatment areas
  • Reflexology
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Guests must transfer via Shuttle to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. The host will greet guests on arrival.

To get to the property, guests need to transfer by Shuttle. Transfers need to be confirmed by contacting the property at least 72 hours before travel on the number on the booking confirmation. Hacienda Puerta Del Cielo Ecolodge & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. The host will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 42.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Long-term renters welcome

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. Long-term renters welcome.

For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Long-term renters welcome
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • No front desk
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Host will greet you
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Social distancing measures are in place
  • Guest will receive an email before arrival 72 hours
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Guests will receive an email with special check-in instructions
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 65 per room (one-way)
  • Airport shuttle fee per child: USD 20 (one-way), (up to 10 years old)
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 42.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hacienda Puerta Cielo Ecolodge Hotel
  • Hacienda Puerta Cielo Ecolodge Hotel Masatepe
  • Hacienda Puerta Cielo Ecolodge Masatepe
  • Hacienda Puerta Del Cielo Ecolodge Spa
  • Hacienda Puerta Del Cielo Ecolodge & Spa Hotel
  • Hacienda Puerta Del Cielo Ecolodge & Spa Nandasmo
  • Hacienda Puerta Del Cielo Ecolodge & Spa Hotel Nandasmo

You should know

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.